Most people do not know the Internet was launched in the 60's by the Department of Defense. This lecture provides a comprehensive overview of the Internet, starting with its inception in 1969. We will discuss how the Internet currently functions and how companies use the Internet to create efficiency, particularly within Supply Chain Management.
Companies use various Internet platforms to market their existing businesses, including using the Internet as a sales and procurement channel. Traditional marketing concepts and tactics need to be re-learned for the Internet space including:
- Building a brand online
- Using Internet marketing tools
- Evaluating Internet tactics
- Building a customer relationship
- Leveraging online communities
- Online vs. offline tactics
- Measuring return-on-investment (ROI)
- 24/7 Customer service
This course reviews key areas to consider for effective Internet Marketing.
Various platforms exist on the Internet: B2C, B2B, B2B2C, B2E, C2C, E2E, WAP and L-Marketing. This course will explain each of these platforms and provide examples to illustrate how they are used. Other topics include:
- Will the Internet result in disintermediation or a more knowledgeable intermediary?
- New technologies.
- The Future Internet.
Building an Internet Business Plan
Preparing a business plan to launch an e-commerce start-up or to spin off a dot.com from an existing business requires an understanding of the critical components of a business plan. It also requires an understanding of what banks, Angel Investors and venture capitalists are looking for in a plan.
This course offers valuable information and up-to-date techniques for writing a complete Internet business plan and provides a comprehensive guide to e-commerce strategy and planning.
Companies must carefully consider change management to establish a web strategy that will drive bottom line results. To be successful, these companies must understand the change management process and give careful consideration to effective implementation.
Key components of change management include:
- Communicating the strategy
- Obtaining internal buy-in
- Identifying implementation stages
- Setting goals with benchmarks
- Identifying "as is" and "should be" process performance
- Identifying key barriers to change
- Merging of cultures - Internet and non-Internet business groups.
This course focuses on understanding effective change management processes and the requirements for successful implementation.
Customer Relationship Management
Forward-thinking businesses know that customer relationships are at the core of their success. Customer Relationship Management ( CRM ) is a customer-centric business philosophy that uses technology to improve customer communication, both inside the company and directly with customers. Implementing a CRM strategy includes:
- Enabling one-to-one communication
- Building customer loyalty
- Optimizing customer Interactions
- Establishing world-class customer support, 24/7
- Analyzing the importance of "Live Chat"
This course provides an understanding of the people, processes and technologies that create intimate customer relationships to deliver superior business performance.
How do employees gain empowerment and feel like entrepreneurs without having to start their own business? The Internet provides opportunities for employees to act like entrepreneurs while achieving company goals. Managers will learn to:
- Use corporate entrepreneurship and team dynamics to seize the Internet opportunity
- Encourage innovation when introducing new products and services
- Foster appropriate risk taking
- Encourage pro-activeness and competitive aggressiveness
This course focuses on teaching managers how to encourage entrepreneurship to unleash innovation within a company, to stimulate growth and to increase employee satisfaction.
Knowledge Management/ Business Intelligence
Becoming an e-business requires more than conducting transactions on the Internet. A company needs to have capabilities that support:
- Document management
- Supply chain management
- Knowledge management.
Companies need to gain insight from the information they gather, and then translate this insight into action to:
- Improve marketing campaigns
- Acquire new customers
- Gain customer loyalty
- Measure profitability
This course addresses the concepts, business solutions, benefits and technologies required to implement an e-business program.
Effective leaders focus an organization against shared goals and objectives. This session will examine the characteristics great leaders exhibit to inspire and lead others to achieve outstanding performance. The course also analyzes effective team building concepts.
Individuals gain the necessary management and leadership skills to be successful in today's fast-paced environment.
In today's challenging business environment, the difference between success and failure often comes down to effective leadership. Leaders are not only born, but made. In this course, employees will learn how to become more effective leaders as well as how to foster leadership in others.
Topics include:
- Understanding your leadership style
- Aligning leadership with business objectives
- Leading versus managing
- Leading in times of change
- Leading teams
- Avoiding leadership pitfalls
- How to identify and develop leadership potential in others
- Recognizing and capitalizing on leadership opportunities
Individuals not only gain a better understanding of leadership, but they also learn how to use and adapt their leadership style in common business situations.
Change is the one constant in business. Change Leadership focuses on the critical link between change, leadership and communication. Successful change depends upon strong, effective leadership and sensitive, strategic communication.
In this course, leaders will learn:
- Leadership needs in times of change
- The four collective reactions to change
- How change affects individuals
- How change affects organizations
- The seven principles of change
- How leaders can identify and overcome barriers to change
- How to communicate change to gain the commitment of all members of the organization
Through case studies, discussions and exercises, individuals are encouraged to develop strategic plans for dealing with change in their own organizations.
The move to teams that began in the 1980's has taught us one thing-just putting people together and calling them a team doesn't make them a team. There are, however, specific techniques that can help a team perform productively and become a competitive advantage.
This course focuses on what managers need to know to make teams successful. Topics include:
- How to put a team together
- The four stages of team development
- The characteristics of a high-performing team
- How to lead teams
- Team communication
- Team effectiveness techniques
- Efficient decision-making in teams
- Assessing and evaluating team progress
- Jump-starting stalled teams
- Virtual teams
Individuals will learn a variety of techniques that increase team productivity and performance-practical tools they can use immediately at work
Companies must carefully consider change management to establish a web strategy that will drive bottom line results. To be successful, these companies must understand the change management process and give careful consideration to effective implementation.
Key components of change management include:
- Communicating the strategy
- Obtaining internal buy-in
- Identifying implementation stages
- Setting goals with benchmarks
- Identifying "as is" and "should be" process performance
- Identifying key barriers to change
- Merging of cultures - Internet and non-Internet business groups
This course focuses on understanding effective change management processes and the requirements for successful implementation.
Customer Relationship Management
Understanding the sales cycle is critical to being an effective selling organization. This course discusses the entire sales cycle and identifies important leverage points.
Customer Relationship Management explores:
- Working with numerous prospects to guarantee a sufficient number of closings
- The importance of 24/7 customer service
- How to create customer loyalty utilizing customer relationship management techniques
Project Management for e-Commerce
Key elements must be considered to successfully design and implement an e-commerce project. A complete project plan needs to:
- Assess business requirements
- Evaluate technologies
- Map project timelines
- Manage teams
- Monitor risks
- Implement project tracking
- Report success metrics
This course examines the key success factors involved with developing, planning and implementing e-commerce projects.
Fundamentals of Sales Management
It is critical to understand the core competencies required to manage a sales organization in today's ever changing business environment. This comprehensive course is presented in three modules:
- Selecting the right people
- Organizing your sales force
- Managing for optimal performance
This course provides the tools needed to select the right people, put together the right structure and manage the sales organization to ensure success.
Managing Diversity in the Workplace
This course examines how the changing demographics of the workforce impact business management as well as the fundamentals of managing diversity. Students will explore the evolution of cultural diversity, from affirmative action on, and the various stages of cultural sensitivity. They will also learn the components of successfully managing diversity and how to implement those components. Case studies are used to explore how to solve the kinds of problems cultural differences may create in the workplace with regard to gender, race, ethnicity and professional orientation.
Improving Performance Management
As a new wave of downsizing once again hits American industry, it becomes more crucial than ever for employees to do their best. One way to ensure this is by implementing a thorough Performance Management system. Managing performance effectively requires more than just the once-a-year Performance Review.
In this course, students will learn:
- How Performance Management differs from Performance Appraisals
- The components of the Performance Management process
- The benefits of PM for managers, employees and organizations
- How to work with employees to set useful performance goals, objectives and measures
- How to monitor performance throughout the year
- How to effectively communicate with employees
- How to ensure and conduct a positive Performance Review
- How to deal with challenging Performance Reviews and situations
Learning the Performance Management Process will not only improve employee performance, but it will reduce stress for managers and supervisors as well.
Companies use various Internet platforms to market their existing businesses, including using the Internet as a sales and procurement channel. Traditional marketing concepts and tactics need to be re-learned for the Internet space including:
- Building a brand online
- Using Internet marketing tools
- Evaluating Internet tactics
- Building a customer relationship
- Leveraging online communities
- Online vs. offline tactics
- Measuring return-on-investment (ROI)
- 24/7 customer service
This course reviews key areas to consider for effective Internet Marketing.
Sales & Customer Relationship Management
Understanding the sales cycle is critical to being an effective selling organization. This course discusses the entire sales cycle and identifies important leverage points.
Sales & Customer Relationship Management explores:
- Working with numerous prospects to guarantee a sufficient number of closings
- The importance of 24/7 customer service
- How to create customer loyalty utilizing customer relationship management techniques
Building Strategic Relationships
Strategic relationships between suppliers and Internet-enabled retailers can deliver incremental business success. Traditional partners, Content partners, as well as "Out of the Box" partners can play a critical role delivering business success.
To build strong strategic relationships, companies need to determine:
- The role of the strategic partner
- How to choose the best partner
- How to generate cross-selling and cross-referral from partners
- When to consider trading equity for a strategic relationship
- How antitrust issues might impact strategic relationships
This course focuses on building strategic relationships that will create leverage for existing business strategies.
Trade shows generate valuable exposure that can help increase business customers and profit. This course discusses how to:
- Develop trade show objectives
- Develop a trade show specific marketing plan
- Staff and train booth personnel
Successful trade show campaigns are discussed through case studies.
Implementing a Winning Marketing Plan
Many questions must be answered correctly to develop and implement a winning marketing plan, including:
- Which market segment should be targeted?
- What's the best positioning for a given product or service?
- Will price promotion boost sales but negatively impact product image?
- How can sales be structured to complement marketing?
This comprehensive course discusses these and other important questions that must be considered when implementing a Winning Marketing Plan.
Finance Management for the Non-Financial Professional
It is essential for managers to be able to effectively analyze, interpret and report financial data. This course:
- Reviews financial concepts
- Introduces new methods of financial analysis
- Increases understanding of the use of financial ratios for analysis and reporting
Additionally, participants acquire a working knowledge of financial statements, debits, credits, the accounting cycle and ratio analysis.
Management Assessment Technique
The Hermann Brain Dominance Instrument (HBDI) is one of the most powerful and flexible diagnostic tools available. The HBDI survey results indicate the degree to which an individual prefers a particular way of thinking. Application of the HBDI results can help identify:
- Individual learning and teaching styles
- How to leverage the inherent differences in people
- The impact of management styles on performance
- How to improve communication
- How to improve relationships
- How to develop effective teams
- Enhance creativity and innovation
This technique can help your employees break through barriers that were not recognized before. The individual and team benefits of participating in this course are significant.
As the pace of work accelerates to Internet speed, work is becoming ever more demanding and hard to balance with one's personal and family life. Increasingly, companies are exploring ways to help their managers and employees integrate the requirements of their work into their lives. This seminar guides participants to the development of a highly productive, balanced life.
Research has shown that business people who are high achievers in both business and their personal lives have mastered three skill sets: they nurture and manage their energy, they know how to avoid and release stress and they communicate efficiently and effectively. Through interactive workshop and classroom techniques, participants learn powerful tools that are common to all "balanced high achievers". Led by Michael Popowits, who is on faculty at both the UIC College of Business and The Second City Training Center, this seminar fills the participants "toolbox" with a dozen tools for finding and maintaining their work / life balance.
Time & Priority Management Seminar
Increasing demands in business make proper time management a modern survival skill. Most business people feel "time-crunched", yet we all have the same amount of time each day. The issue of time management is really about personal priorities and focusing effort. Without a clear set of priorities, "time management" merely becomes the more efficient execution of to-do lists, which still does not get you what you ultimately want.
This seminar draws upon Kuhn's concept of paradigms, change theory, motivation theory and the 4-quadrant task model. It leads the participants through mini-presentations, personal reflections and group sharing that uncovers personal paradigms that both support and hinder personal changes. In addition, the course helps participants to create a personal and professional mission statement, and lays out a force field analysis of needed personal changes. Finally, the course walks through priority management worksheets and participants design a 6-month action plan. Participants will leave this seminar with a tailored plan for how to use their time to achieve their goals, both professional and personal.
This highly interactive, experiential workshop is designed for individuals and teams who wish to develop skills in creative problem solving and innovative thinking. The workshop starts with an examination of one's "creative profile." The "creative profile" includes the strengths and weaknesses of one's natural thinking style.
Then, the course explores and practices innovative thought, examining some key questions:
. What kinds of creativity are most meaningful to you?
. What are the stages in the creative process?
. How do you enhance your ability to "think on your feet"?
. What approaches to business "brainstorming" are most successful?
. Why do some creative "allstar" teams under perform and how can they be successful?
. What are the differences between individual and team creative processes?
. How does a group or organizational leader help to create an atmosphere in which creativity can emerge?
We will answer all these questions and more, but not just with theory. Drawing upon the science of the Herrmann Brain Dominance Instrument (HBDI), improvisational theater games, and specific problem-solving techniques of business teams, we test new approaches on the spot. Each participant will discover what best enhances their personal creativity and will leave with fresh ideas for leading innovation in organizations.
Are there people in your life you "just don't get"? Are some customers a joy to work with while others are just a drain? Is there a key person at work (boss, manager, vendor, co-worker) whom you have tried to connect with, but cannot, and as a result, it is costing you time, money, productivity or satisfaction? You are not alone. Everyone has at least one "difficult person" in his or her life, and here's the flip side: each of us is probably that "difficult person" for someone else!
This seminar unveils the valid reasons why we think and perceive differently and, even more importantly, provides strategies for getting along with people who have different, or even opposite, communication styles.
The process we develop is:
1) How to ascertain another person's thinking style.
2) How to recognize how similar or different that style is to your own.
3) How to adjust your speech and actions so that you move into cooperative communication.
Participants come away with a clear definition of their personal styles, understand the range of other communication styles and practice ways of connecting with the "difficult people!"
World class businesses, small and large, need a well thought-out strategy that emanates from sharp strategic thinking. Good strategic thinking leads to:
1. Sound decision-making, implementation and action
2. Management that focuses on what is important
3. Clear communication to all constituencies. shareholders, managers and employees about where the business is going and how it is going to get there.
The Strategic Thinking course is designed to provide an in-depth introduction to the process of strategizing, with interactive exercises and role-playing throughout to create a dynamic real-world environment.
The first task of strategic planning is to master the process of thinking strategically. Strategic thinking requires transforming the reactive mindset, which seeks solutions to problems, into a proactive mindset, an approach that looks forward and establishes a path to the future. At the heart of the strategic thinking is a continuous process of asking key questions and thinking through critical issues.
The agenda includes:
- How strategic thinking differs from tactical execution
- Why the business vision comes first
- Strategic thinking as learning
- Using scenario development as the key tool to focus strategic thinking and going beyond the fixed plan to develop a vision of potential "futures"
- Methods to test different potential "futures" scenarios for the business and thereby avoid the trap of a rigid strategy that confines an organization's direction
- How strategic thinking can minimize or eliminate "reactive decision making"
- Powerful strategic principles
- Credible numbers
- Actionable objectives and initiatives
- Key metrics
- Putting strategic thinking into action -- organizing and executing the strategic plan
Particular attention will be paid to the 6 key elements of the strategic thinking process:
1. Business Vision -- the most important element. A business vision should be phrased succinctly, using superlatives ("the best", "the leading", "the largest," "the lowest cost provider,""the fastest growing," etc.) The vision should reflect the business at its optimal performance. It should be broad enough to encompass all business activities, yet narrow enough to allow a consistent focus.
2. Business Model - - how the business creates value ("expanding products/markets," "consolidating fragmented industries," "eliminating steps in the value chain.") The business model is the mechanism to create value.
3. Value Creation Hypothesis -- explains how the business model creates value, usually "by" or "through" some action: "by tapping new markets" or "by shrinking wholesale activities in the distribution chain."
4. A Strategic Imperative - - the focus of management efforts, how the model is specifically executed and by implication, what is NOT done.
5. Actionable Objectives and Initiatives - - short and long range goals consistent with the strategic imperative and designed to maximize business value.
6. Key Metrics - - What initiatives do we need to complete? Will the initiatives lead to revenue and profit results consistent with our business model, value creation hypothesis and strategic imperative? Is compensation tied to their completion?
Strategic Planning & Goal Setting
The dynamic changes taking place in today's competitive business environment present distinct challenges for managers when planning future strategy. In this session, we'll discuss organizational mission, change management, competitive advantage, strategic issues and future planning with specific application to a company's business strategy.
Business Communications & Business Etiquette
In today's fast-paced, casually-dressed, constantly changing business world, it is hard to know when the old rules, or the new rules, of business apply. For example:
- When should a letter be sent on stationary and when is an email an appropriate substitute?
- Should voice mail messages replace actual conversation?
- Should mobile phone calls, wireless emails or page messages be answered during a meeting or a conversation?
- How should meetings be conducted?
- What is appropriate meeting behavior?
These issues and many others are discussed in this thought-provoking course.
Becoming an effective presenter is critical in today's business environment. This course teaches simple, easy to remember techniques for developing effective presentations.
Topics include:
- Know your audience
- How to 'grab' your audience
- Building blocks to overcome stage fright
- Types of presentations
- Presentation mechanics
- Strategic presentation planning
- Group Presentations
- Use of media
This interactive course will address the foundations of successful presentations and allow attendees to build skills through active participation.
33% of all business correspondence is written to clarify a previous correspondence that was poorly written. 1/3 of your company's correspondence burden would disappear if your employees simply wrote more clearly.
When you write, what are you thinking about? Are you thinking about yourself and your text, or are you thinking about your reader? If you are thinking about yourself, then you will benefit from this writing class.
Audience awareness is a habit anyone can develop, and this class will show you how to effectively reach your audience. Learning to "write like a reader" will be illustrated in this class with personal instruction offered to each participant. The instructor's 25 years of corporate business experience will lend practical application often missing from more traditional writing classes.
Instruction will address:
- Pre-writing strategies - 50% of writing is done before you "write."
- Keys to effective report writing
- Methods of effective persuasion
- Formatting and "skimability"
- "Keep it short and simple"
- Revision needs vision
- Common writing pitfalls that cloud clarity
- Developing the editor within you
"Hands-on" writing assignments and individual instruction provide the opportunity to develop your writing skills. All assignments receive personal feedback from the instructor.
This course is designed for students with a basic background in Spanish who wish to become familiar with ways to overcome language and cultural barriers often encountered by people doing business in the Spanish-speaking world.
You will learn practical oral and written skills to communicate effectively in Spanish.
Some of the topics covered in this course include:
- Basic modern business vocabulary
- Appropriate small talk in a business environment
- Strategies for beginning, maintaining and ending conversations in a business context
- Basic business letter and email writing
You will also expand your knowledge on a variety of cultural aspects of Spanish and Latin American business such as:
- Social customs
- Protocol
- Common business practices
Executive Business Language Courses: Chinese, French, English ( ESL )
These courses introduce essential business language for individuals planning to do business in China , France or here in the USA . The course focuses on basic conversational expressions and how culture and communication styles differ from our own.
Topics include:
- Everyday business vocabulary and expressions
- Basic pronunciation
- Cultural differences
- Oral proficiency in business situations
- Business Idioms
- Telephone & face-to-face etiquette
- Meeting and negotiation language
- Meeting simulations
Individuals attending this four-week class will master the fundamentals of everyday business conversation.
Implementing a Winning Marketing Plan
Many questions must be answered correctly to develop and implement a winning marketing plan, including:
- Which market segment should be targeted?
- What is the best positioning for a given product or service?
- Will price promotion boost sales but negatively impact product image?
- How can sales be structured to complement marketing?
This comprehensive session will discuss these and other important questions that must be considered to implement a Winning Marketing Plan.
The international marketing course begins by exploring why a company goes global, including some strategic issues that will impact the whole international planning process. The course also examines how to determine when a company is ready to go global and what factors have to be in place.
Next, International Marketing, looks at harmonized codes - which are numbers assigned by the U.S. government to all products. A technical discussion of statistical numbers is necessary as subsequent topics discuss harmonized codes.
The topic of choosing foreign markets is then tackled. These foreign markets are ranked, and we will introduce ways to find international marketing data. There is an in-depth discussion regarding how to determine the competitive position of a company in international markets.
The first part of the international marketing course ends with a discussion of two fundamental decisions a company must make before any further international planning is done: (1) how to enter foreign markets that are being targeted, and (2) whether to adapt or standardize products to meet foreign customer needs and expectations.
The second part of International Marketing will give participants ideas and strategies to increase international business beyond initial successes. This section is all about achieving greater global success, adding more markets at the right pace so initial success is not risked, enhancing international tactics and continuing to push the organization even further. It also contains a great deal of information that can be used even before the first overseas representative is appointed.
Implementing a Global Supply Chain
This course explores many critical issues pertinent to Supply Chain Management: The topics discussed range from a basic discussion of inventory management, logistics network design, distribution systems and customer value, to more advanced discussions of strategic alliances, the value of information in the supply chain, information technology and decisions support systems and all important international issues in supply chain management.
Choice topics include:
- The role of purchasing and supply managers in terms of the supply chain.
- The Internet's impact on supply management. Participants learn about virtual management of inventory and virtual communication with suppliers using up-to-the-minute techniques and terminology.
- The evolution of the corporate functions of supply and purchasing management in terms of the supply chain. Participants will learn the historical and pragmatic reasons why firms today operate in terms of a chain of supply and purchasing events and decisions.
- The increasingly complex challenges facing the transnational firm's purchasing and supply function. The business functions in particular are profoundly affected by the demands of doing business globally.
The field of international financial management addresses financial decisions facing corporate managers regarding trade and investment across national borders. As firms become increasingly involved in the global economy, issues in international financial management become more important. Simultaneously, events taking place on the international financial stage - from trade disputes to currency crises - make the issues more intriguing. As a result of the additional attention to international financial management, new approaches to the issues have been developed over the past decade.
This course presents the management of the finance function from the perspective of the chief financial officer of a multinational corporation.
- This course examines the sources of funds available to MNCs, including the major functions of international banks and non-bank international financial institutions as well as the global custody functions of international banks.
- This course provides an overview of international business finance and the cultural variables of international business which can affect the international finance function.
- This course explores the global environment of business finance, including the international monetary system, the balance of payments, foreign exchange, the management of foreign exchange risk and the measurement and management of political risk.
- This course reviews foreign investment and operations, including foreign direct investments, capital budgeting, cost of capital, financial structure of the MNC and planning and organization of the international finance function.
This course focuses on what international business partners need to understand when doing business with people and organizations in the United States .
U.S. Values Overview topics include:
- Time
- Authority
- Individuality
- Social organization
- Nature
- Uncertainty
Cultural Overview topics include:
- How people from the United States see themselves
- How people from the United States communicate - socially and in the workplace
- How stereotypes can sometimes be misleading
Specific business topics will include:
- Basic U.S. business values
- U.S. work environment
- The relationship between business and the government in the U.S.
- U.S. leadership styles
- Negotiating styles in the U.S.
- U.S. business etiquette
- Women in U.S. business
International Human Resources/Culture
When a company expands beyond its own borders, one of the major areas of importance (whether recognized or not) is usually the management of people. Failure to recognize differences in dealing with people outside one's home country is a leading cause of business failures.
People from different countries have different cultural, ethical, philosophical and business perspectives about what is important, and those have an impact on the ability to attract, retain and motivate talent. There are different labor laws and employment laws in each country, restricting the flexibility of a company trying to do business. There are different tax codes and practices in each country, both for the employees and the employer, affecting the cost of doing business and the ability to reward performance. There are different requirements upon hiring and firing, training and locating talent that can have an impact on the very ability to do business.
In this course, we will briefly describe some of the major differences that are encountered when a company sets foot outside its home country. We will spend some time on the differences arising whether the foreign operation is a joint venture, an acquisition or a start-up operation.
We will start with basic definitions of international human resources and its importance. We will discuss common ways of classifying "international" employees (mainly, local nationals and international transfers/expatriates.) We will then cover topics such as labor/management relations, recruitment, compensation and benefits, focusing on what makes the international arena different from the U.S.
We will also spend some time discussing the issues involved in transferring a U.S. employee to work in an overseas location. Such assignments can be very expensive for the company, and poor attention to human resources issues (at best) can mean that the assignee is distracted significantly and (at worst) can mean the premature termination of a failed assignment.
Topics/Outline:
- Why are Human Resources important in the international setting?
- Why not just leave it all to local management?
- What's the appropriate role of corporate vs. regional or local management?
- Classification of topics: local, global and transfers
- Local National Issues
- What makes the international scene different: compensation, recruitment, benefits, etc
- Special issues: acquired rights, works councils, termination indemnities
- Global issues
- Consistency and Equitable treatment vs. Uniformity
- Stock options, multinational economies of scale, salary structures
- International Transfers
- Technical issues and costs
- Psychological and "soft" issues
Real Estate Markets in Chicago
This module begins with an economic framework for understanding real estate markets in an urban area, and then examines the office, commercial and residential markets in the Chicago metropolitan area. Numerous sources of data, much of them on the Web, are examined.
Topics include:
- Downtown housing boom
- Boom, Bust and Boom in Office Markets
- Edge Cities
The module provides a basic method for studying the financial feasibility of real estate developments, and then examines several case studies from the Chicago area. Cases include office, commercial, residential and mixed use developments. Both successful and unsuccessful developments are examined.
Topics include:
- Development Planning
- Development Financing and Financial Feasibility
- Basic Development Pro Forma
- Case Studies in Chicago : Housing, Commercial, Office, Block 37
This module presents the fundamental concept related to real estate finance. It includes a discussion of basic real estate terminology, public and private sources of debt and equity and the structuring and types of commercial real estate mortgages. The module explores the analysis and feasibility of a real estate project using Excel and examines the impact of various debt instruments and economic changes on investor returns.
Topics include:
- Use of Excel to analyze a real estate project
- Variable and fix rate mortgages
- Public and private sources of Debt and Equity for real estate investment including REITs and Commercial Mortgaged
- Backed Securities
This module presents the sales comparison approach, the cost approach and the income approach to housing appraisal. We show how to use matched pair analysis to make adjustments for different housing characteristics. The basics of multiple regression analysis are presented. The module shows how to use regression analysis as an alternative appraisal method and as another method for making adjustments in the sales comparison approach. We also show how to construct indexes of house prices over time, and discuss how to use these indexes to analyze local housing markets.
Topics include:
- Market Comparison Method
- Income Capitalization
- Cost Less Depreciation
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