Chapter 1 Operations & Productivity
Notes
Solutions to Even-Numbered Problems
Supplement 2 Forecasting
Notes
Chapter 3 Total Quality Management
Notes
Notes on "The Deming of America"
Solutions to Even-Numbered Problems
Virtual Plant Tour: FINKL Steel, Chicago, IL (Optional)
Supplement 3 Quality via Statistical Process Control
Notes
Chapter 4 Design of Goods and Services
Notes
Solutions to Even-Numbered Problems
Virtual Plant Tour: Siemens Nuclear Medicine Group, Hoffman Estates, IL (Optional)
Chapter 5 Process and Capacity Design
Notes
Solutions to Even-Numbered Problems
Virtual Plant Tour: Portland Bolt (Optional)
Chapter 9 Inventory for Independent Demand
Notes
Spreadsheet, MS Excel (version at least 5.0)
Solutions to Even-Numbered Problems
Chapter 10 Inventory for Dependent Demand
Notes
Solutions to Even-Numbered Problems
Virtual Plant Tour: Saturn-Japan (Optional)
Chapter 14 Project Scheduling
Notes
Notes on PERT Simulation
Solutions to All Problems
Virtual Plant Tour: Artesyn Technologies Communications Products Group, Madison, WI (Optional)
Supplement 14 Maintenance Management
Notes