Textbook:
Markland, Vickery & Davis.
Operations Management: Concepts in Manufacturing and Services, 2nd ed.
Introduction A Preview of Operations Management
Ch. 1 Manufacturing Operations
Ch. 2 Service Operations
Ch. 3 Operations Strategy
Ch. 4 Forecasting Demand for Products and Services
Notes
Ch. 5 Product Planning and Process Design
Notes
Optional Virtual Plant Tour: Siemens Nuclear Medicine Group, Hoffman Estates, IL
Optional Virtual Plant Tour: Portland Bolt
Ch. 7 Managing Quality
Notes
Notes on "The Deming of America"
Optional Virtual Plant Tour: FINKL Steel, Chicago, IL
Chapter 19: Quality Analysis, Measurement & Improvement
Notes
Chapter 12 Independent Demand Inventory Management
Notes
EOQ Spreadsheet (MS Excel V.7):
in terms of N
in terms of Q
Spreadsheet Solution: Problem 10 (Qty.Disc.)
Spreadsheet Solution: Problem 9 (Production Lot Size)
Optional Virtual Plant Tour: Saturn-Japan
Chapter 13 Dependent Demand Inventory Management: Material Requirements Planning
Notes
Tutorial 5 Waiting Line Models (not required)
Notes
Old Midterm Exam
Solutions to Old Midterm Exam
Solutions to Midterm Exam of 3-July-97
Old Final Exam
Solutions to Old Final Exam
Solutions to Final Exam of 24-July-97