ECM Videos  






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Acknowledging the patient's emotion is key to a good doctor-patient alliance.
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Eliciting the patient's expectations of the illness or its treatment is important.
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Demonstration of bad body language during an interview.
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Exploring the patient's understanding of his/her illness.
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Poor response to a patient's idea of the cause of illness will disrupt your alliance.
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Facilitation is used to help the patient continue his/her story during history taking.
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Demonstration of a doctor's positioning while interviewing a hospitalized (in bed) patient.
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The use of good body language during the interview is demonstrated here (it would be even better without the intervening desk!)
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Clarification of a patient's history keeps your history straight and strengthens your alliance.
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Demonstration of a good way to handle a patient's idea/concerns about his/her illness.
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Ending the interview with an agreement to meet again (if that is going to occur) is wise.
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Normalizing a patient's behavior can at times improve your alliance.
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Corridor discussions of patients are NOT a good idea.
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Demonstration of the proper setup for an interview in an office.
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Education of a patient about his/her illness is a critical part of a good interview.
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Closing the interview by asking the patient if he/she has any questions is a good thing to do.
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Empathic responses to patients strengthen the alliance - I
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Repeating the patient's words can help the patient feel understood, facilitating your alliance.
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Empathic responses to patients strengthen the alliance - II
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Planning a treatment strategy with a patient.
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Engaging the patient into the interview and the relationship.
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Summarizing the interview and winding up.
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Enlisting the patient's cooperation in treatment is critical to its success.
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Validation of the patient to deepen the therapeutic relationship is a useful technique.
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Proper opening of an interview is critical to your success.
   

 


 

 



















































Last Modified: June 28,1999 – Instructional Technology Lab