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Challenge
and Opportunity: The Economic Development of Chicago's Chinatown
Project Number: 356 Report Date: October 1992
Author(s): Tingwei Zhang, Yifeng Wang, Wim Wiewel Chicago's Chinatown
is one of the city's main tourist destinations. However, business in the area
is declining, with sales volume and the number of visitors going down. Based on
an analysis of census data and a survey of business and community leaders, the
Center for Urban Economic Development offers the following conclusions and recommendations
aimed at stabilizing local businesses and increasing the attractiveness of the
area: 1. Chinatown is in better shape than before, and current community leaders
are more politically and socially astute than previously. It is both necessary
and feasible for the community to become more involved in mainstream business
and social activities. 2. Diversifying Chinatown's business may be the most
important strategy in a long term plan. The first step should include the systematic
collection and analysis of market trends and sales strategies, locally and internationally.
Universities and consulting firms can provide useful services for future business
development. 3. In the short run it is urgent to improve marketing and public
relations, provide better customer service, and implement better business management
practices. The Chamber of Commerce can play an important role in offering advice
and providing consulting services for local businesses. 4. Better coordination
among existing community organizations and a wider variety of community service
programs can have an impact. Community organizations can offer language and job
training programs for local residents, as well as business improvement programs
for small and medium-sized businesses. Although there may be barriers to unifying
all community organizations, a business-oriented program may be a good starting
point. 5. In addition to business-oriented programs, social service programs
are important as well. Job training and language programs for residents were identified
as needs and might most directly address unemployment problems. 6. Although
the appearance of Chinatown has been improved significantly in the last ten years,
physical improvements, including open space, street sanitation, taxi service and
security should still be on the community's agenda. An upgraded physical environment
will impress visitors and bring customers. 7. Additional cultural and recreational
activities can be used to market Chinatown. Citywide projects such as the McCormick
Place expansion project can be used to attract more tourists to Chinatown.
According to a successful business leader in the community, "we have great resources
within the community and, if brought together, could do great things and could
result in Chicago's Chinatown becoming the model of community economic success."
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UIC
Center for Urban Economic Development (M/C 345)
College of Urban Planning and Public Affairs
400 South Peoria Street, Suite 2100, Chicago, Illinois, 60607-7035
Phone: (312) 996-6336 Fax: (312) 996-5766
This website is maintained by Cedric
Williams, Manager System Services,
UIC-Center for Urban Economic Development
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