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Electronic Mail at UIC
0. Contents 1. Intro 2. Addresses 3. Etiquette & Acronyms 4. Quotas 5. Other Systems & Tools 6. Email FAQ

Email Space Limits for ACCC Servers

 

The email quota for mailserv was changed and raised on May 30, 2008. See ACCC Online Disk Space Policy and below.

 
   
 
     
Quotas on ACCC Email
 

To keep the ACCC email machines running smoothly (and to conserve on our limited disk space), we have limits on the total size of the mail files can be in each person's account on them. These limits are called quotas.

On Mailserv the Quota is:

Mailserv has only one quota. When/if you reach or exceed the mailserv quota, new incoming email will be returned to its sender.

 
Just Plain Quota
Applies To Other disk quotas?
mailserv:

200M

all mail left on server No. Take a glance at the icarus and tigger soft quotas below and you'll see why you want to move your email account to mailserv. The move-to-mailserv Web utility that does everything for you, including moving copies of your tigger or icarus mailboxes to mailserv, if you wish.

On Icarus and Tigger the Quotas are:

For tigger and icarus, quotas come in pairs: soft and hard quotas.

  • The soft quota is the smaller quota; it represents space available to you in the long term. You can go over your soft quota for a short while -- seven days.
  • The hard quota is the larger quota. The server will not allow you to go over your hard quota. When/if you reach your hard quota, new incoming email will be returned to its sender.
  Soft Quota Hard Quota Applies To Other disk quotas?
icarus: 20 MB 120 MB Inbox only IMAP mailboxes other than your Inbox apply to your standard UNIX disk quota.
tigger: 50 MB 150 MB Inbox only IMAP mailboxes other than your Inbox apply to your standard UNIX disk quota.

Note: ACCC email quotas never apply to mail that you move into mailboxes on your personal computer. Specifically, if you use POP, the email quotas do not apply to mail you've downloaded to your Eudora In mailbox. (Unless you use the Leave Mail on Server option, which we do not support.) Nor do the quotas apply to the email in any other mailbox you keep on your personal computer, even when you use IMAP. (These are called local mailboxes -- they are the mailboxes listed above <Dominant> in the Eudora Mailboxes tab.) See the articles on IMAP in the October/November/January 1999 issue of the A3C Connection.

Don't know what POP or IMAP mean? Then you probably use POP. The Web pages on managing your email on each particular ACCC email server explain what POP and IMAP are. There are links below in What should you do to fix quota problems?.

 
     
What happens if you "go over quota"?
 

Mailserv:

  • If your email account is on mailserv, you will receive the warning email messages as the size of your Inbox approaches your quota.

  • You must take these warning email messages seriously; the consequence for for exceeding your quota on mailserv is that new incoming email messages addressed to your account will be "bounced" -- returned to their sender with an error message that says that your account is over quota.

  • You will not begin to receive new incoming email until you go back down below your quota. Resumption of the delivery of new incoming email is automatic, however, and occurs as soon as you go below your quota.

Icarus and Tigger:

  • If your email account is on icarus or tigger, you will receive the warning email messages as the size of your Inbox approaches and exceeds your Inbox soft quota and as it approaches and reaches your Inbox hard quota.

  • You must take these warning email messages seriously; the consequence for staying over your soft quota for 7 days or for reaching your hard quota on icarus or tigger, or for exceeding your quota on mailserv, is that new incoming email messages addressed to your account will be "bounced" -- returned to their sender with an error message that says that your account is over quota.

  • You will not begin to receive new incoming email until you go back down below your soft quota. Resumption of the delivery of new incoming email is automatic, however, and occurs as soon as you go below your soft quota.
 
     
What should you do to fix quota problems?
 

That depends on which ACCC server your email account is on and how you do email. For that reason, we have groups of Web pages with instructions for fixing email quota problems with each of the email programs that the ACCC supports (Eudora on your PC or Mac, pine on icarus or tigger, and the Web-based WebMail) for each server:

 
     
How big is your email now?
 

You don't have to wait until you get a warning email message from the ACCC to check how much mail you have in your email account; you can check yourself whenever you want, to find out exactly what it is at the current time, using the Email Diagnostics and Quota Web page; it's explained in Using the ACCC Email Tools Quota, Download, and Delete Web Page.

For icarus and tigger accounts, the Mail Tools Quota function reports information separately about all of the disk space you use on the server -- about your Inbox disk space usage, about the space taken up by all your other IMAP mailboxes (which applies to your standard UNIX disk space quotas), about your "home directory usage" -- the space taken up by your IMAP mailboxes, your personal Web pages, and all your other files on tigger (in other words, your standard UNIX disk space usage), and has links to specific information about each mailbox you have on the server.

For mailserv accounts, the Mail tools Quota function reports the size of your Inbox and the combined size of all your other email folders, and has links to specific information about each mailbox you have on the server.

Or, if you're logged into icarus or tigger, you can use the quota command to find out the size of your Inbox on that server:

on icarus:
quota -v
on tigger:
quota
The second line of the output from this command gives your Inbox quotas and the current size of your Inbox. For example, the /var/mail info from icarus:
Filesystem     usage  quota  limit    timeleft  files  quota  limit    timeleft
/homes/home2 1250 20000 120000 274 0 0
/var/mail 528 20000 120000 3 0 0
The first number is the space taken up by your Inbox, the second is your Inbox soft quota, and the third is your Inbox hard quota, all in units of KB.
 
     
Are you going on vacation?
 

We can keep email quota problems at bay while while you're gone (and for a few days beyond). Send the dates you'll be gone to systems@uic.edu. We ask, however, that you suspend your subscriptions to active Listserv email discussion lists before you leave. (You probably will not want to read all the old mail in an active Listserv list when you come back anyway.) That's easy to do for UIC Listserv lists; use the UIC Listserv Subscriber Utility Web page.

You might also want to turn on our automated vacation reply message.

 
 

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