Using the ACCC Email Diagnostics Tool to Check Quotas, Download, and Delete

If you already know that your ACCC email account has a quota problem, you might want to go directly to the ACCC Web pages on how to fix email quota problems on your particular ACCC email server:

• Managing Your icarus Email Account
• Managing Your mailserv Email Account
• Managing Your tigger Email Account

This document explains how to use the ACCC Email Diagnostics Tool to check your email quotas, and to download or delete email folders, and then how to use the folders you download.

• Using the Email Account Diagnostics Quota Tool -- Finding Largest Files and Messages
  • Checking Your Email (and Disk) Quotas with ACCC EmailAccount Diagnostics
  • Figure 1: A Typical Email Account Diagnostics Main Menu (mailserv, icarus, and tigger) - Quota and Usage
  • Figure 2: For Inbox Quota Problems: View 10 largest Inbox messages
  • Figure 3: Ten Largest Files in Personal Disk Space (icarus and tigger)
  • Figure 4: View/Download/Delete Email Folders (mailserv)
  • Figure 5: breakdown by message for Ada's Spam mailbox (mailserv)
• Downloading and deleting mailboxes using the quota tool
  • Downloading and deleting an INBOX
  • Downloading and deleting mail folders
  • Viewing downloaded mailboxes
  • Recovering deleted mailboxes from backups