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ACME Services

  ACCC - Faculty Computer Trade-in Program Status

This website and the contents are under development. Below is a template or foundation for our future support service.

ACME Service List

New ACME Services: $200 per year service fee.

There are two aspects of ACME; Purchasing an ACCC ACME recommended computer, listed here, and the purchase of our yearly ACME support.

Upon the purchase of our recommended computer, the new computer is eligible for the new ACME Service. The ACME Service is hardware and software support as long as the computer has maintained its original operating system and hardware. This $200/yr service must be purchased at the same time the computer is purchased.

Hardware Support entitles on-site troubleshooting. Part ordering and replacement with Lenovo RMA. Apple computers can be taken to the Downtown store for further troubleshooting and service. Data backup if possible.

The ACME service entails initial computer setup and data transfer from a previous computer if needed (OS setup process, data transfer, install software from Server Services, setup/transfer email accounts, preferences/bookmarks/settings, etc.,), assistance with peripheral hardware (printer, scanner, camera, etc.,), laptop loaner, remote support via teamviewer, data backup/recover for OS problems.

Software Support entitles the new computer software licenses and software setup and troubleshooting support, virus/spyware/malware scan removal, and network connectivity, online data backup, etc,.

PC Software List

  • Adobe Acrobat Pro 9.1.2
  • Adobe Acrobat Pro 10
  • Adobe Dreamweaver CS5
  • Adobe Illustrator CS5
  • Adobe Indesign CS5
  • Adobe Photoshop CS5
  • Adobe Photoshop 7.0
  • Ansys 11.0
  • ArcView GIS 8
  • ArcView GIS 9.2
  • Atlas.Ti 6.0
  • AutoCAD 2008
  • AutoCAD VIZ 2007
  • Corel Draw 12: Graphics Suite 11
  • Corel Word Perfect Office X3
  • DBMS/COPY 8
  • Exceed 7.0
  • EndNote X
  • FinePrint
  • Macromedia Dreamweaver MX
  • Macromedia Flash MX 2004
  • Maple 11
  • Mathematica 7
  • Microsoft Office 2003 SP3
  • Microsoft Office 2007
  • Microsoft OneNote 2003 SP3
  • Microsoft Project 2003 SP3
  • Microsoft Visio 2003 SP3
  • MiniTAB 16
  • NUD*IST 4
  • Revit Architecture 2009
  • SAS 9.1.3
  • SAS 9.2
  • SigmaPlot 9
  • SPSS 18
  • SPSS 19
  • Stata 10
  • Stata 11
  • Systat 12

Mac Software List

  • Adobe CS 4
  • Endnote 9
  • Mathematica versions 6 & 7
  • Microsoft Office versions 04 and 08
  • PASWS Statistics 18.0x

 


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