	ACADEMIC COMPUTING and COMMUNICATIONS CENTER

Telecommunications Services

Voice Communications

	Voice Services Overview
	Phones - Employee Use Policy
	Phone Rates & Services - Departments
	Phone Rates & Services - Students in Residence Halls
	Phones - Single-Line Features
	Phones - Multi-Line Features
	Phones - Service Requisition

	Phones - Training & Consulting
	Phones - Repair
	Phones - Installation
	Phones - Startel Emergency System
	Telecommunications Device for the Deaf (TDD)
	Telecom Operation Group - Engineering / Construction / Installation

Phones - Special Services

	Softphone - Residence Hall Accounts and Phones
	Voice Mail
	Cellular Phones

	Paging - Long Range
	Phone Services - Customized Voice Integration Equipment

Data Services

	Data Services
	Data Services - Requisitions

	Data Services - Survey Sheet
	Video Conferencing

Financial Services

	Telecom Billing Overview
	Phone Charges - Operator-Assisted Toll Calls
	Phone Charges - Credit Card Calls

	Phone Bills - New System effective 10/15/2005 Restricted to UIC On-Campus Access; use UIC VPN client to connect from off-campus.
	Phone Bills - Student Statements

Operator Services

	Operator Functions
	Paging - Hospital

Telephone Conferencing