ITL Links • Getting Started With Blackboard • Designing Your Blackboard Site • Adding Users to Blackboard • Adding Content to Blackboard • The Gradebook • Using Quizzes • Online Discussions • Collaboration • Blackboard Tools
To add users into your course site you should always first check that they are not yet there by searching for them under "Control Panel>List/Modify Users"— only if they do not show up there should you attempt to "ENROLL" them. The Blackboard system currently has an account created for every NetID at UIC, so if you'd like to give a student or instructor access follow these steps:
1 - Log in to your site and click on "Control Panel>Enroll User"
2 - In the subsequent screen type in either the last name or NetID of the person you wish to enroll. If you do not know a person's NetID look them up in the on-line phonebook. After you have typed in their name, click the button labeled 'Search'.
Be sure to select the appropriate radio button for the item that you are searching upon.
3 - If the name you wish to enroll in your site appears in the resulting list place a checkmark in the box next to that name, scroll to the bottom of the page and then click "Submit".
4 - If the user does not yet have an account you will receive an error message stating "None Found". Be sure to verify that you have spelled the name correctly, and also that you have selected the correct radio button for what you were searching by, ie. last name or username (=netid).
5 - If the student that you are searching for is not listed then they most likely have not yet activated their UIC NetID. Please have them visit the ACCC Accounts page to set up their NetID and ACCC common password. Shortly thereafter you will be able to "enroll" them into your Blackboard site. In order to add a user account for someone not affiliated with UIC please visit the "Adding External Users" pages.
To troubleshoot user access for users with valid UIC netids you will want to follow this series of steps:
1 - Find out first the reason the student is having problems. Log in to your site and click Control Panel>List Modify Users. Perform a search for either their last name or their username (be sure to check off the appropriate radio button for the item that you are searching for) and then click 'Search'.
2 - If you receive the error message
"none found" proceed to step 3. If you see their name display then you
can determine that they are already enrolled in your site and are having password
problems. If this is the case tell them to visit the password changing utility
on-line at http://passwords.accc.uic.edu
to change their password.
If they are unable to use this utility due to the fact that they have forgotten
their password they will need to visit the CSO consultants. These consultants
are located in a few different locations on campus:
Client Services Office (Room 2267
SEL)
BGRC Consultant's office (Room 181 BGRC)
ACCC Network Operations (Room LL55 BGRC)
The CSO is generally open during normal business hours, and the schedule for the BGRC consultants is posted on their door. Network Operations is staffed 24 hours, 7 days a week. To reach the CSO either e-mail consult@uic.edu or call 312-413-0003.
3 - This indicates that the user
has not yet activated their UIC e-mail account. Please have them visit the ACCC
Accounts page to set up their account and password. Shortly thereafter you
will be able to "enroll" them into your Blackboard site. In order to
add a user account for someone not affiliated with UIC please visit the "Adding
External Users" pages.
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If a user does not have a valid UIC netid and is having problems logging in to
blackboard please send an e-mail to blackboard@uic.edu.
**PLEASE NOTE** The authentication method in Blackboard 6 has been changed. You are no longer able to reset users passwords in the system. You will receive an error message if you attempt to. Follow the steps listed below to reset passwords.
To reset students passwords have
them visit the password changing utility on-line at:
http://passwords.accc.uic.edu
If they are unable to use this utility due to the fact that they have forgotten their other UIC account passwords they will need to visit the CSO consultants. These consultants are located in a few different locations on campus:
Client Services Office (Room 2267
SEL)
BGRC Consultant's office (Room 181 BGRC)
ACCC Network Operations (Room LL55 BGRC)
The CSO is generally open during normal business hours, and the schedule for the BGRC consultants is posted on their door. Network Operations is staffed 24 hours, 7 days a week. To reach the CSO either e-mail consult@uic.edu or call 312-413-0003.
This utility is only available to users that have activated their UIC e-mail accounts. If they have not yet activated their UIC e-mail account. Please have them visit the ACCC Accounts page to set up their account and password. Shortly thereafter you will be able to "enroll" them into your Blackboard site. In order to add a user account for someone not affiliated with UIC please visit the "Adding External Users" pages.
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If a user does not have a valid UIC netid and is having problems logging in to
blackboard please send an e-mail to blackboard@uic.edu.
Anyone affiliated with the University of Illinois at Chicago and having an activated UIC netid will automatically have a blackboard account. If you need to have an account created for an external user (someone not affiliated with the University) please send an email to accounts@uic.edu.
For trouble logging in to blackboard please visit one of the CSO consultants (available in any of the public computer labs on campus) - they have the ability to troubleshoot your common password related issues and assist you in logging in to the system.
If you are having problems identifying the username please contact us by sending an e-mail to blackboard@uic.edu.
Students are enrolled into your site based upon the call numbers you specify in your site request. The batch enrollment process is run two weeks before the semester begins, and then on every Tuesday and Friday until the Add/Drop deadline has passed. The batch enrollment will add students into your course site, but you will need to remove students that drop.
If you are running a course site that does not have a call number you can send a list of the netids of the students that you'd like enrolled to blackboard@uic.edu.
If the students or users you wish to enroll in your site are not affiliated with UIC or do not have netids please contact us by sending an e-mail to blackboard@uic.edu.
If for some reason your students did not get captured by the batch upload you can enroll student accounts already on the system into your course site. Please review the "Adding Users" section for more information.
There are a few reasons why a student
is unable to login. To determine what is wrong follow these steps.
1 - Login to your course site and click on "Control Panel>List/Modify
Users". Perform a search for the students username or last name. If you see
their name display then you can determine that they are already enrolled in your
site and are having password problems. If this is the case tell them to visit
the password changing utility on-line at http://passwords.accc.uic.edu
to change their password.
If they are unable to use this utility due to the fact that they have forgotten their password they will need to visit the CSO consultants. These consultants are located in a few different locations on campus:
Client Services Office (Room 2267
SEL)
BGRC Consultant's office (Room 181 BGRC)
ACCC Network Operations (Room LL55 BGRC)
If their name does not display this means that they are not yet enrolled in your site - proceed to step 2.
2 - Login to your site and click
"Control Panel>Enroll User" and perform a search for the username
or last name. If the name displays place a check mark in the box next to their
name and click submit to enroll them in your class. If you again receive the message
"None Found" this means that they do not yet have an account and they
will need to have one created. E-mail blackboard@uic.edu
if this is the case.
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If a user does not have a valid UIC netid and is having problems logging in to
blackboard please send an e-mail to blackboard@uic.edu.
First, enroll the user in question to your site as previously described via "Control Panel>Enroll User". Then search for him under "Control Panel>List/Modify Users" and click on the "Properties" button next to their name. There you will be able to change the user's access level (role) to TA, Course Builder, or Grader.
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Last Modified: July 8, 2005 - Instructional Technology Lab