Request Support

There are many blackboard support resources available to UIC faculty and staff. We have extensive documentation available on-line, including white papers, FAQs, and a variety of How-To guides and UIC specific troubleshooting scenarios.

We highly recommend stopping by the ITL for a Blackboard CourseInfo introductory or refresher session when you first begin using the system. Despite the fact that the system is very easy to use we have found a strong correlation between Blackboard intros and positive Blackboard experiences! Simply visit the ITL homepage and click on the link labeled "Making reservations" to request an appointment.

If you are unable to find the information you are looking for in our support documentation, or if you are experiencing a problem that has not been covered in the documentation you can send us an e-mail at blackboard@uic.edu. This special address has been set up to assist Faculty members with their Blackboard questions.

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