Note 1: You will need to be logged in to your computer with
administrator access in order to install this application
Note 2: You must UNINSTALL Pharos 6 Pop-Up Client before you install this version!! (You must use only one version of client, either of Pharos 6 client or Pharos 7.2 client. You CAN NOT use both versions on the same machine)
Note 3: If you have to use the A&A Pop-Up client, which is Pharos 6, then DO NOT INSTALL this client. (Pharos 7.2 client does not support A&A plotters yet!!)
Note 4: We STRONGLY Recommend that users TURN OFF the firewall, such as Zone Alarm, Symantec, etc., before you install this client.
Note 5: If you experience errors while you are installing this client, Please look at the table below and follow the procedure. (You can use this file when the new client installation fails or the old client did not uninstall successfully)
|
Installation
Situation |
Error Message or
Symptom |
Solution |
|
Uninstalling Old
Client (ver. 5 or 6) |
Insert Pharos 5.0
CD-Rom |
Run This File
|
|
Any Un-installation
fails |
|
This is first time or
first client of Pharos 7.2 installation |
Need to upgrade Pharos componet to 7.x.xxxx |
Any installation
fails |
1. Go to Control Panel -> 'Add or Remove Program'
2. Choose 'Pharos' and Uninstall application
3. Re-install the package |
|
I installed at least
one client successfully and this is my 2nd or 3rd client
installation |
I was installing a
Client for Students as my 2nd or 3rd client |
Remote Procedure Failed |
See Instruction |
Printer Already Exited |
|
Any other installation
fails |
Please Visit ACCCeSS Helpdesk |
| I was installing a
Client for Housing Residents as my 2nd or 3rd client |
Remote Procedure Failed |
See Instruction |
Printer Already Exited |
|
Any other installation
fails |
Please Visit ACCCeSS Helpdesk |
| I was installing a
Client for Color Printer as my 2nd or 3rd client |
Remote Procedure Failed |
See Instruction |
Printer Already Exited |
|
Any other installation
fails |
Please Visit ACCCeSS Helpdesk |
Note 6: If you are not sure what you are doing and need some help with installation, Please visit ACCCeSS HELPDESK and ask for help.