News and General Information

• Warning: Don't get suspended!
• General information
• Charges and billing
• Locations and availability
• Guest access
• SSH and SFTP Required

Putting security off until tomorrow leaves you vulnerable today. Add virus and spyware removal to your list of required reading! Install Symantec AntiVirus, run Windows Update, use Spybot. Don't wait until you're hit with an account suspension!

If you are currently suspended, please follow all the instructions on the virus and spyware removal page and then call the CSO helpdesk at 3-0003 or the Network Operations Center at 3-8080 to have your

• There has been reports of people receiving blank Web pages after logging in. It appears the pop-up blockers in assortment of Internet Explorer toolbars and external pop-up blockers are blocking the login window required for Res-Net access. A suggested solution to this problem is to disable AOL toolbar, Yahoo toolbar, Google toolbar, Norton Internet Security, and any other external pop-up blockers. All toolbar pop-up blockers and external popup blockers should be disabled or they can uninstalled through Add/Remove Programs.
  
  
• ACCC offers support for Res-Net users at the free ACCCeSS Helpdesk. In addition to Res-Net support, we offer UIC-WiFi support, virus, adware and spyware removal along with critical Windows and Mac OS X updates.

Res-Net is the computer network access available in UIC residence halls. The Res-Net connection provides access to the internet and optionally, Server Services. Res-Net service is contingent upon acceptance and compliance with both the ACCC Acceptable Use Policy and the Res-Net usage policy. Failure to abide by these policies will result in revocation of Res-Net service and/or use of ACCC account.

Res-Net service is automatically available to you as long as you are a current UIC student or staff member residing in any of the campus residence halls and have a valid UIC netid and common password. If you require assistance activating your netid, please visit an ACCC computer lab or the Client Services Office.

If you share a room that only provides one wall jack (sometimes referred to as the bjack) for Res-Net access, the room should be equipped with a switch so that all roommates have access to a Res-Net connection for their own computer or laptop. A switch is a device that allows multiple users to share the Res-Net connection. Switches are property of Campus Housing and must not be removed from the room. Missing or damaged switches will be subject to a $100 fine per room occupant.

Students who opt to take advantage of Server Services are billed $5.00 per month directly by ACCC (charges will appear on your University of Illinois bill).

Service calls

Configuration, installation or troubleshooting of Res-Net related problems such as installation of ethernet cards, configuration for Res-Net and Server Services or troubleshooting will be billed at $35 per hour. These charges do not apply when service is provided at the ACCCeSS Helpdesk during the semester.

Res-Net is available in the following locations:

• East campus
• Commons South
• Commons North
• Commons West
• Courtyard
• West campus
• Single Student Residence
• Student Residence Hall
• Polk Street Residence Hall
• South Side
• James J. Stukel Towers
• Marie Robinson Hall
• Thomas Beckham Hall

ACCC will continue to work with the Campus Housing department to ensure that all future residence halls are wired for internet access.

Please direct questions to Client Services Office or send e-mail to resnetadmin@uic.edu.

Res-Net is now available to guests of Campus Housing. If you are not a registered UIC student, faculty or staff member and plan to stay in the residence halls for one week or longer, you can obtain Res-Net access. The cost of Res-Net access is determined by Campus Housing. The payment will be collected by the Campus Housing. We provide service calls if you need assistance with your connection. However, if the problem is not related to our network connection, there may be a $35.00 hour service call fee applied. Please contact Campus Housing directly by phone - 312-355-6300 or e-mail housing@uic.edu. You may also contact your local Housing office:

• If you are located in TBH or MRH, go to the MRH Housing office.
• If you are located on the east or west side of campus, please visit the main Housing office in SRH.

You will need to complete a request form. Please indicate if your hosting department will be paying for your connection. Campus Housing will then request a UIC netid and common password to be assigned for you. This may take as few as 2 days and as many as 10 days depending on how much information you can give on the request form. A confirmation e-mail from ACCC will be sent to you (if you provide an e-mail address) and to Campus Housing. Once you receive your UIC netid and common password you'll be ready to access Res-Net.

You must use SSH (Secure SHell) or SFTP (Secure FTP) or SCP (Secure CoPy) programs to connect to tigger and icarus, which provide encrypted communication. Check out the following Webpage for additional information: http://www.uic.edu/depts/accc/security/telnet.html

How will this effect Res-Net? Well if you use telnet or FTP to authenticate to Res-Net to connect to the Internet, you will still be able to use that method. However, you will see something like this:

   telnet icarus.cc.uic.edu

   Welcome to Res-Net. Enter your netid and password.

   Username: (your netid)

   Password:

   Happy networking!

   Connection to host lost.

The telnet session will not connect to the server, i.e. icarus.cc.uic.edu, because it no longer accepts telnet connections. But, you will be connected to the Internet. If you would like to connect via a terminal session to icarus.cc.uic.edu, you must use SSH or if you want to connect for file transfer to that server, you must use SFTP. This will apply to all UIC ACCC servers that you can connect too.

Both the SSH and SFTP clients can be obtained at the following Webpage, http://www.uic.edu/depts/accc/security/telnet.html