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LAN

The University of Illinois at Chicago

Exchange Quick Links

contact info

Location
1940 W. Taylor
Chicago, IL 60612
Hours
8:30-5:00
Phone/Fax
312-413-0003 (phone)
312-413-0003 (fax)
Email
LANS Helpdesk

Exchange Email Services

Mobile Devices - Blackberry

General Information

ACCC is happy to announce that we are now offering Blackberry support for our Exchange server through a Blackberry Enterprise Server. Receive your email, calendar and contacts through PUSH straight to your device.

In order to utilize the Blackberry service, the device must have an Enterprise Data plan. ACCC is not responsible for the cost of the enterprise data plan.

BES Features:

* No need for Desktop Redirector
* Email is relayed directly between Blackberry devices and the Exchange Server
* Complete, two-way wireless synchronization of emails, calendars, contacts, notes, and tasks
* Enhanced People Find that provides access to campus Exchange Global Address Book via device

Blackberry Enterprise Server

Pricing

Client Activation Fee: For each Blackberry device to be connected to our Exchange server, a client activation fee will be charged.

Fee - $25 one-time fee

Monthly Fee: There is no monthly fee for the Blackberry service.

Setup

We will work with the individual Blackberry user to set up the device as part of the activation fee. If needed, it may require the Blackberry user to come to SEL in order to perform the setup. However, most of the time the activation can be done remotely.

Request Blackberry Service

To request Blackberry service, contact lan@uic.edu stating that you would like Blackberry service and provide the following information:

Name of user
Netid
Blackberry Device PIN number
Device Serial Number (IMEI/MEID)
CFOAP to be charged

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To locate the personal identification number (PIN), International Mobile Equipment Identity (IMEI) number, electronic serial number (ESN), or Mobile Equipment Identifier (MEID) number on your BlackBerry smartphone, complete the following steps:
1. On the BlackBerry smartphone Home screen, click - Options.
2. Click Status.

Note: The Options icon might be located in a different location on the Home screen depending on which theme is in use, or whether the icon has been moved to a different folder. If the Options icon is not visible on the Home screen, it might be located in the Settings folder.
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We will then follow-up to schedule an activation time frame.

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