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The University of Illinois at Chicago

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contact info

Location
1940 W. Taylor
Chicago, IL 60612
Hours
8:30-5:00
Phone/Fax
312-413-0003 (phone)
312-413-0003 (fax)
Email
LANS Helpdesk

Exchange Email Services

General Exchange Information

Exchange Email Service

ACCC Exchange only supports connecting via Microsoft Outlook and Exchange clients. Please see below for the instructions for connecting your desktop software to our Exchange server.
Change Mail Forwarding

After getting your ACCC Exchange System account setup, you will need to change your mail routing to point to the following: netid@ad.uic.edu. This can be done using ACCC mail forwarding tool
Outlook 2003/2007

If you are using Outlook 2003 for the first time on any computer perform the following steps to create a profile for Exchange:

  1. If you are not on UIC's network, ensure you are running a VPN client as described above.
  2. Open Outlook 2003.
  3. Type in UIC Exchange for the new profile name.
  4. Select Add a new e-mail account and click Next.
  5. Select Microsoft Exchange Server and click Next.
  6. Enter the name of the Microsoft Exchange Server: outlook.uic.edu
  7. Make sure the checkbox for Use Cached Exchange Mode is checked.
  8. Enter the user's name (Last Name, First Name) or netid in the User Name box.
  9. Click the Check Name button and make sure your name shows up correctly.
  10. If you are prompted for a username and password, enter: AD\NetID and use your ACCC Common Password.
  11. Click Next.
  12. Click Finish.
  13. Your Exchange account will be listed as " Mailbox - Your, Name " on the left side navigation pane.

If you are an existing Outlook 2003 user perform the following steps to create a profile for Exchange:

  1. If you are not on UIC's network, ensure you are running a VPN client as described above.
  2. Backup up any PST files you may have under your current Outlook profile.
  3. Click on Start > Control Panel or Start > Settings > Control Panel (Depending on how your Start Menu is set up)
  4. If your control panel is in Category View open User Accounts > Mail.
  5. If your Control Panel is in Classic View open Mail.
  6. Click on the Show Profile button.
  7. Click Add.
  8. Type in UIC Exchange for the new profile name.
  9. Select Add a new e-mail account and click Next.
  10. Select Microsoft Exchange Server and click Next.
  11. Enter the name of the Microsoft Exchange Server: outlook.uic.edu
  12. Make sure the checkbox for Use Cached Exchange Mode is checked.
  13. Enter the user's name (Last Name, First Name) or netid in the User Name box.
  14. Click the Check Name button and make sure your name shows up correctly.
  15. If you are prompted for a username and password, enter: AD\NetID and use your ACCC Common Password.
  16. Click Next.
  17. Click Finish.
  18. You will be taken back out into Mail.
  19. Under When starting Microsoft Office Outlook, use this profile: select the option Always use this profile and then select UIC Exchange from the drop down box.
  20. Click OK.
  21. Open Outlook 2003.
  22. Your Exchange account will be listed as " Mailbox - Your, Name " on the left side navigation pane.

If you have any problems with this please send an email to lan@uic.edu.

Entourage 2004/2008

First ensure your client is upgraded to the latest version of Entourage by launching "Microsoft Autoupdate.app" and click the check for updates button

  1. If you are not on UIC's network, ensure you are running a VPN client as described above.
  2. Open Entourage.
  3. On the Tools menu, click Accounts.
  4. On the Exchange tab, click New.
  5. In the "Account Setup Assistant" box, click the "Configure account manually" button in the lower left

Enter the following values on the Account Settings tab

  • Account name: UIC Exchange
  • Name: your name
  • E-mail address: netid@uic.edu (use your own netid)
  • Account ID: your netid
  • Domain: ad.uic.edu
  • Password: your ACCC common password
  • Exchange Server: outlook.uic.edu

Configuring Entourage for Calendar Scheduling and Global Address Book This allows you to see free/busy time when scheduling a meeting. Also, you can browse the Exchange Global Address Book for contacts.

  1. From the Tools menu, select Accounts...
  2. Double-Click the Account listed in the Accounts window to edit the preferences
  3. Select the Advanced tab
  4. In the Public folders server field enter: outlook.uic.edu/public/
  5. In the LDAP server field enter: ad.uic.edu
  6. Select the checkbox for This server requires me to log on

Importing ICS Calendar files into Entourage 2004. This applies if you use UICal and wish to transfer those events into Exchange. However, any ICS file can be imported this way. This applies to Entourage 11.2.3 or later.

  1. Generate your ICS calendar file using the MAC Oracle Client available from ACCC. http://www.uic.edu/depts/accc/software/uicalendar/macinstall.html
    1. Install and run the MAC Oracle Client.
    2. Export your calendar data as an ICS iCalendar file to your desktop
  2. Open Entourage 2004
  3. Select the Calendar View Window
  4. Ensure that you highlight the UIC Exchange Calendar on the left view pane.
  5. Drag the ICS file from your desktop onto the Entourage ICON/ALIAS/DOCK ICON. Please note, do not drag this into the Entourage program itself.
  6. The events from the ICS file should now populate within Entourage.
  7. After about 15 minutes, you can verify that the events have been transferred to Exchange by verifying the OWA interface at http://exchange.uic.edu.

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