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ACADEMIC COMPUTING and COMMUNICATIONS CENTER | ||||||||
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| What is a Service Call? | ||
If you need us to come to a site on-campus to:
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| How to request a service call | ||
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Call the Client Services Office at 413-0003 or send us email at
micros@uic.edu. Describe your problem
as
best you can. Your problem will be logged into a database. A ticket number will be
generated, which should then be used, whenever you contact us, to refer to your
problem.
One of our consultants will get in touch with you to schedule an appointment and verify that a service call is appropriate.
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| Costs | ||
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We charge $35 per hour (or part thereof) for service calls, with a minimum charge
of 1 hour, payable through an Miscellaneous Stores/Service Requisition
voucher that must be ready when one of our consultants arrives.
Though we can install them, we do not normally sell hardware such as memory, hard drives, etc. We can, however, try to recommend a vendor, brand, features, etc.
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| 2006-6-13 CSO |
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Service Calls
