FAQ - Connecting by Telephone: MacOS

Table of Contents General Problems I have intermittent disconnection problems; after connecting successfully and using the network, I am suddenly disconnected. Connecting by Telephone with the Macintosh Where can I find basic information about the configuring telephone connections for the Macintosh? I don't know what System Software my Mac is running - how can I find out? MacPPP / TCPIP/ Open Transport Modem Configuration for System 7.6 and above I have System 7.6 or above and am thus using MacPPP with TCPIP (Open Transport) for my dialin connection. Where can I check to make sure that my connection is configured properly? MacTCP and MacSLIP Modem Configuration for below System 7.6 I am still using MacTCP or MacSLIP with my modem connection. Where can I check to see if it is properly configured?

Question 1.1 I have intermittent disconnection problems; after connecting successfully and using the network, I am suddenly disconnected.
There are a number of possible causes for this; see Question 1.2 I have intermittent disconnection problems, in the Windows 95 connection FAQ.

Question 2.1 Where can I find basic information about the configuring telephone connections for the Macintosh?

• Visit our page on for a modem connection from home.

Question 2.2 I don't know what System Software my Mac is running - how can I find out?

• Click on your desktop, then click the Apple in the upper left hand corner, then click ABOUT THIS MACINTOSH.

Question 2.3 MacPPP / TCPIP/ Open Transport Modem Configuration for System 7.6 and above
I have System 7.6 or above and am thus using MacPPP with TCPIP (Open Transport) for my dialin connection.
Where can I check to make sure that my connection is configured properly?

• Check your Mac PPP and TCP/IP - Open Transport configuration at Connecting from Home with the Macintosh: PPP and TCPIP.

Question 2.4 MacTCP and MacSLIP Modem Configuration for below System 7.6
I am still using MacTCP or MacSLIP with my modem connection. Where can I check to see if it is properly configured?

• Check your settings against the UIC configuration at Connecting with the Macintosh: MacSLIP and MacTCP.

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