Symantec AntiVirus 10.2 for Macintosh For Mac OS 10.4.10 to Mac OS 10.5

If you are using Mac OS 10.5, Leopard, you should use Symantec Antivirus 10.2, which is fully Leopard-compatible. Is this not the right NAV your Mac OS? See Norton AntiVirus and Symantec AntiVirus for Apple Macintosh.

You must have administrator permissions and must enter your username and password to install NAV, to run LiveUpdate manually, or to schedule automatic LiveUpdates. The account that scheduled the LiveUpdate has to be logged in to run LiveUpdate, though a missed LiveUpdate will be run when the account is logged back in. (A new feature.)

You may want to print a copy of these instructions for reference during installation.

Also, if you run Virtual PC, SoftWindows, or SoftPC, which emulate the Windows environment on a Mac, you need to run Windows antivirus software in your virtual Windows OS. NAV for the Mac won't protect it. That's not a problem for anyone at UIC, because you can get SAV for Windows at no charge.

• Mac OS X, 10.4.10 or 10.4.11, or 10.5 for NAV Version 10.2.1 (fully Leopard compatible)

• G3 processor or higher; compatible with Intel-based Macintosh computers
• 256 MB of RAM when installed on OS X 10.4 and 512 MB when installed on OS 10.5)
• 85 MB of available hard disk space for installation (It says 40MB in the documentation, but it said 85MB when I installed it.)
• Internet connection required for LiveUpdate

• You must uninstall any previous antivirus software before installing SAV 10.2.
• Symantec says that you must uninstall even the most recent versions of Norton AntiVirus.
• You can easily uninstall previous versions of Norton AntiVirus using the Uninstaller that comes with Symantec SAV 10.2.

Custom Auto-Protect SafeZones

Allows users to specify which areas of their drive (or certain volumes, directories and files) to be scanned (or not). This is particularly useful for video and media editors who are likely to have huge directories or volumes that are known to be safe and would take an extraordinary amount of time to scan.
The definitions of Auto-Protect SafeZones can use "wildcard" pattern-matching.

Contextual Menu Support

• Allows users to scan files and directories “on the fly” by right-clicking/control-clicking.
• Allows users to scan files and directories manually without launching the application.

Smart Volume Scanning

Symantec AntiVirus will remember previously scanned CD or DVDs thereby eliminating unnecessary scans.

Others

• Allows events scheduled to run while the Mac is shut down to run when started.
• If you create and event as root, it will run in all user spaces as the logged-in user.
• Universal application optimized for PowerPC and Intel Macs.
• Compatible with Mac OS X 10.4.10 and later (Tiger), and 10.5 (Leopard).

Warnings:

• Do not install or run Symantec AntiVirus 10.2 for Mac from a UFS formatted disk.
• Do not install or run Symantec AntiVirus 10.2 for Mac from a Case-Sensitive HFS+ formatted disk.
• Auto-Protect does not scan StuffIt archives in .sitx format. However, .sitx archives can be manually scanned for viruses. Corrupt .sit and .sitx archives may cause Symantec AntiVirus to unexpectedly quit.

Notes:

• Scanning a folder containing a lot of files may take several seconds to start. The reason is because the scanner is counting how many files are included in the scan. Scanning an entire volume does not typically have this delay, because the scanner can often obtain this count directly from the volume data.
  
  
• If Symantec AntiVirus finds an infected file on your computer, one of the alerts that it may display is, "Infected files were found and could not be repaired. The files may be in Quarantine." The notification that follows the alert may say, "No viruses were repaired." This does not necessarily mean that no infected files were found. As the alert indicated, the infected file may be in Quarantine, because it is not repairable with current virus definitions.

Symantec AntiVirus 10.2 for Mac OS 10.4.10+ can be downloaded individually ("purchased") from the ACCC's E-sales Web site. You will have to login to e-sales via Bluestem using your UIC netid and ACCC password. Symantec Antivirus continues to be available to the entire UIC community, faculty, staff, and registered students, at no charge.

After you log in to E-sales, click on the small down arrow in the SOFTWARE list. Scroll down to Symantec Antivirus 10.2 for Mac OS 10.5/10.4, then click Go.

You will have to go through the whole E-sales "purchase" process, even though Symantec Antivirus is free. If you're experienced at buying online, you shouldn't have too much trouble. If not, you might want to see the E-sales how-to documentation; it walks you though the whole process.

If at the end, instead of downloading the SAV disk image file, it's opened in your browser as a bunch of gibberish, click the Back button, then Option- or Command-Click on the Install Now button (it varies with different browsers), and select the menu item that translates to download this file.

1. Your browser may have uncompressed the file you downloaded and made a folder with the file name Symantec_AntiVirus_10.2.1_MAC_CD.English.dmg in your default download location. If not, go the folder where you downloaded the file to and double-click on the file that you downloaded to expand into Symantec_AntiVirus_10.2.1_MAC_CD.English.dmg at the same location.
   
   
2. If you have antivirus software already installed, it must be uninstalled.
   • If it is not Norton or Symantec AntiVirus, follow its instructions to uninstall the software.
   • If it is NAV, then use the uninstaller that comes with NAV Version 10.2:
   1. Double-click on Symantec_AntiVirus_10.2.1_MAC_CD.English.dmg, which opens the Symantec AntiVirus 10.2 CD.
      
   2. Double-click on the Support folder in the SAV 10.2 disk image.
   3. Click on Symantec Uninstaller.app.
      
   4. Select all your installed Norton/Symantec software and click Uninstall.
      
   5. Click Uninstall again when it lists the software it is going to uninstall.
   6. Enter an administrator's Name: and Password: when prompted and click OK.
   7. Close the list of files that have been deleted, and restart your computer.
      
      
3. Double-click on Symantec_AntiVirus_10.2.1_MAC_CD.English.dmg.
   
   
   
4. Double-click Symantec AntiVirus Installer.mpkg
5. In the dialog box explaining that it will check whether it be installed, click Continue.
6. In the Install Symantec AntiVirus panel, click Continue.
7. Review the Symantec AntiVirus Read Me text, and then click Continue.
8. In the Software License Agreement panel, click Continue.
   
9. In the agreement dialog box that appears, click Agree.
10. In the Select a Destination panel, select the disk on which you want to install Symantec AntiVirus, most likely your hard drive. Files from previous versions of Symantec AntiVirus are deleted when you install Symantec AntiVirus to the same directory as the old version.
11. In the Select a Destination panel, click Continue.
12. In the Easy Install panel, click one of the following buttons:
    • Install -- This button appears if you have no other Symantec products that include Symantec AntiVirus or Norton AntiVirus installed on the computer.
    • Upgrade -- This button appears if you have a previous version of Symantec AntiVirus or Norton AntiVirus installed on the computer. Choosing Upgrade appears to uninstall previous versions of SAV and NAV.
      
13. In the Authenticate panel, type an Admin account’s user name and password.
14. In the Authenticate panel, click OK.
    
15. Click Continue Installation to confirm that you want to install Symantec AntiVirus.
    
16. When installation is complete, click Logout.
17. Only the user account you are working on will be logged out; your Mac will not need restarted. You can log back in right away.

1. Open SAV: ApplicationsSymantec AntiVirus. When NAV opens, click LiveUpdate
   
   Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select LiveUpdate, then Open LiveUpdate.
   
   
   
2. LiveUpdate opens. You want to update everything, including the program, so click Update Everything Now.
   
   
   
3. A box opens showing the progress of the download.
   
   
   
4. When the LiveUpdate download is complete, the LiveUpdate Summary screen is displayed.
   
   
5. Click OK. The LiveUpdate main screen will now display the date you last ran LiveUpdate and the date of the last update.
   
   
   

Do both of these to keep your software and virus definitions up-to-date and to regularly scan your computer.

1. Schedule a Daily LiveUpdate:
   
   1. Either open SAV Applications Symantec Antivirus, then select Utilities Symantec Scheduler
      Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select LiveUpdate, then Open Symantec Scheduler.
      
   2. Click New....
   3. Click Product Update.
   4. Select All Products from the dropdown list; LiveUpdate will update the program and search engine as well as the virus definitions.
   5. The default to check for updates is Monthly; that isn't enough. Weekly is probably enough for Macs, but if you want to be a good network citizen, do it Daily. So select Daily from the dropdown list.
   6. Choose a time when your computer will be on and attached to the Internet, and preferably, when it won't interfere with your work. I leave my computer running all the time, so I chose 5 in the morning.
   7. Click Save.
      
      
      
2. By default, SAV Virus Auto-Protect is turned on, to protect files as you read and write them, including attachments in Eudora and Outlook.You can turn Auto-Protect on and off, and define Safe Zones -- which aren't scanned -- using Norton QuickMenu and the Symantec Auto-Protect item in Systems Preferences.
   
   
3. SAV will automatically scan a CD or .dmg file when you open it. You control this using Norton QuickMenu and the Symantec Auto-Protect item in Systems Preferences.
   
   
   
4. Schedule a Regular Weekly Scan:
   1. Either open SAV Applications Symantec Antivirus, then select Utilities Symantec Scheduler
      Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select LiveUpdate, then Open Symantec Scheduler.
      
   2. Click New....
   3. Click AntiVirus Scan.
   4. Enter an appropriate name for the scan.
   5. Click Browse...
   6. Click Macintosh HD and click Select.
   7. If you run the scan at a time that your computer is on and logged in and on the Internet, but you aren't there, you can move Set a Priority to High.
   8. Set a Frequency, Weekly is fine.
   9. Select a time and day. Thursday is a good day because Symantec usually releases new virus definitions on Wednesday.
   10. Click Save.

       Figure 3: Mac OS X Weekly Scan Scheduler

-- Running a Manual Scan:

If you'd like to run SAV manually:

1. Either open SAV Applications Symantec Antivirus
   Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select Symantec AntiVirus , then Open Symantec AntiVirus.
   
   You can also turn off and on Auto-Protect and Scan On Mount using the Symantec AntiVirus QuickMenu menu item.
   
2. Click Scan...
   
3. Select a disk, folder, or file to scan and click Select.

Or just run a manual scan in Finder; there is a Symantec AntiVirus item in the Finder contextual menus so you can scan a selected file or group of files:

The SAV 10.2 Preferences are kept in Systems Preferences. There are two ways to get at them -- directly in System Preferences and with Symantec QuickMenu. QuickMenu is turned on by default.

1. Using Systems Preferences: Finder Applications System Preferences, under Other Symantec QuickMenu
   
   Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select Norton QuickMenu, then Preferences....
   
   
   
2. The Symantec QuickMenu preference turns QuickMenu on and off; the default is on.
   

1. Using Systems Preferences: FinderApplications System Preferences, under Other Symantec Auto-Protect
   
   Or using Symantec/Norton QuickMenu: click on the yellow-and-black Symantec logo on the right side of the menu bar on the top of your screen, select Symantec AntiVirus, then Open Auto-Protect Preferences....
   
   
   
   
2. Symantec Auto-Protect sets a number of SAV options.
   • Before you change each of the tabs, you must click the lock at the bottom left corner and enter an administrator name and password to unlock the preference so it can be changed.
   • Select Enable Symantec Auto-Protect to turn on Auto-Protect; Auto-Protect is turned on by default.
   • In the General tab, you can turn Automatic Repair on or off; choose to Quarantine files that cannot be repaired, and select to scan compressed files. (Though the compressed file choice can be made in SAV also.)
     
   • In the SafeZone tab, you can define folders that SAV should or should not run auto-protect on. The theory behind this is that if you have folders with, say large movie files that you know won't have any problems, you can tell SAV not to bother scanning them as you write or modify them. Click Add... and select files or folders to be included or excluded. The default is to exclude nothing.
     
   • In the Mount Scan tab, you select the types of media you want to be scanned when it is mounted. The defaults here should be fine.
     
     

The SAV uninstaller is not installed with the SAV 10.2, but, if you ever want to uninstall it, simple go back to E-Sales and download SAV again, and run the uninstaller from the disk image .dmg file. it will uninstall SAV 10.2.

The help in SAV 10.2 is quite good: Help Symantec AntiVirus Help

Several PDF manuals come with SAV:

1. Double-click on Symantec_AntiVirus_10.2.1_MAC_CD.English.dmg, which opens the Symantec AntiVirus 10.2 CD.
   
2. Double-click on the Support folder in the SAV 10.2 disk image
   
3. From this folder (or click on the links below), you might want:
   • SAV User Guide.pdf (.6M)
   • Symantec Administration Console Install Guide.pdf (1M), which, in spite of its name, includes install information for the client as well.
   • SafeZone Wildcards.pdf (80K)

If you need additional help downloading or installing the antivirus software, please contact the Client Services Office.