Appendix B: Getting Help and Additional References

Need more information? A more thorough explanation? Use these references.

• Review this document and try executing the outlined steps a second time.
  
  
  
• Use a Web browser to review the ACCC online documentation. Go to http://www.accc.uic.edu/ and start browsing.
  
  
• Quick Start -- Locate the Quick Start guide on the left of the ACCC home page and start there:
  • Connect - Home (which describes the ACCC Dialin Services) and
  • Troubleshooting are recommended starting points.
    
    
• You'll also find:
  • List of FAQs, which includes Dialin FAQs (Frequently Asked Questions)
  • Alphabetical Document List, which includes several additional "Connecting from Home" documents, including Finding an ISP and If You Choose a Commercial ISP.
  • Platform-specific connection documents
  • And more ... the collection keeps growing!
    
    
• Attend a free ACCC Seminar to learn more about the Network Services Kit, the Internet, and application use. The current schedule is online at: http://www.accc.uic.edu/seminars/
  
  
• Contact the ACCC Client Services Office:
  1. Email to consult@uic.edu.
  2. In person at 2267 SEL (950 S. Halsted) or 181 BGRC (1940 W. Taylor).
  3. Call us at (312) 413-0003.
     
     
• For a quick review of ACCC policies and sanctions: http://www.accc.uic.edu/policies/



• UofI-Online students should refer to the Information documentation on the CD-ROM for assistance in installing UofI-Online components. Visit these pages for additional assistance:
  • UIC-based: http://www.accc.uic.edu/itl/uionline/
  • University of Illinois: http://www.online.uillinois.edu/