General Software Sales Procedures

• You will be able to browse all the product offerings before actually logging in to the store.
• Offers labeled -UIUC ONLY or -UIS ONLY do NOT apply to UIC.
• You must use your netid@uic.edu to log in to the store (e.g. adabyron@uic.edu).
• After you login to the store, you will be able to view products that only you are eligible to purchase.
• After you place a software order, you will receive an email confirmation from webstore@illinois.edu.
• You may see multiple offers for the same product -- this is because the offers are different between Urbana and UIC and/or UIS.
• For certain products (for example, Microsoft), you will have the option to have the software shipped to you. Software requested to be shipped at your home address will be shipped using USPS which typically takes 2-3 days.
• You will still have the option to pickup your software from either SEL (Room 2267) or BGRC (Room 124). For the time being, all Adobe orders will be shipped directly to the customer.
• All questions regarding the WebStore should continue to be sent to software@uic.edu.

Site licensed software are available from the ACCC at lower costs than what you will find at retail stores.
Terms of the site license vary and all software is sold without manuals. It is illegal to install one legal copy of the software on more than one machine.

You must purchase as many copies (or licenses) of the software as machines you plan to install the software on. LANs are not excluded although the wording in some instances changes to: you must have enough licenses to cover concurrent uses of the software.

This document is solely for the purpose of ACCC site-licensed software and does not apply to software sold by other vendors.

To place an order (departmental and personal purchases), follow the steps below:

1. Go to: http://webstore.illinois.edu . Click on the Login tab located in the upper right. Login using your UIC netid (netid@uic.edu) and ACCC common password. PLEASE NOTE: You MUST add @uic.edu after your netid (e.g. adabyron@uic.edu).
   

   
   
   

2. Search for the software you want to purchase.
   • There are directed searches (click on the small down arrow to the right and select the option that you are interested in) for the following:
     • by product titles
     • by product categories
     • by publishers
     • by operating systems
   • There is a free-style keyword search at the top of the page,
   • And there are direct links to the most popular software on the WebStore home page.
   Not all software is available for purchase by everyone; faculty and staff, graduate students, or undergraduate students are the usual groups.
   
   
3. Click on the software name to select the software you would like to purchase.
   
   
   
4. A page describing your selected software will open.
   
   
   • Choose the quantity and pick-up location. Please note that for specific products, you will have the option to have the software shipped to your home or office address.
   • Choose a payment type if necessary:
     • Credit card: We accept Visa, MasterCard, Discover and American Express.
     • CFOAP Account: Departments may pay with a CFOAP account number.
       The only account numbers that should be entered are chart, fund, organization and program. You DO NOT include the account string, spaces or dashes.
       i.e. If the CFOAP string is 2-123456-789012-345678-901234 you would not enter the string "345678".
       You would enter the following on the WebStore site:
       Chart: 2
       Fund: 123456
       Organization: 789012
       Program: 901234.
       
     • University P-Cards are NOT accepted. For more information, visit: http://www.obfs.uillinois.edu/manual/central_p/sec7-6.html#dd
       Refer to Internal Transactions.
   • Click on Add To Cart.
     
     
5. You must agree to our license agreement if you wish to purchase the software. Click I agree to Continue.
6. Click on Check Out.
7. Enter in your information and click Next.
8. Verify that the information is correct and click Place Your Order.
9. If you choose credit card as your payment option then after you click Place Your Order you will be prompted to enter in your credit card information.
   
   
10. Click Submit
11. Click on the software title to view licensing information.

If you are "purchasing" free software, after you click Check Out, you will do the following:

10. Enter in your information and click on Next.
    
    
11. The software that you are purchasing will be listed; click on its name or download for download instructions and links.
    
    
    
12. Click on the Install Now or product name link(s) to download the listed items. You might be asked to login with your UIC netid and password again.
    
    Be sure to keep your connection to the Web open while the software is downloading. If you have to leave, click on the Dial-Up Users, Click Here for Additional Instructions for a suggestion that will keep it going while you are gone.
    
    
13. After you have completed the download, you may close your browser to complete your session. If you would like to obtain other products, simply return to the storefront by clicking the Software link in the the header bar above.

Entering the CFOAP Account Number in WebStore:

Departments pay with a CFOAP account number in WebStore.

The only account numbers that should be entered are chart, fund, organization and program. You DO NOT include the account string, spaces or dashes.

For example, if the CFOAP string is 2-123456-789012-345678-901234 you would not enter the string "345678".
You would enter the following on the WebStore site:

Chart: 2
Fund: 123456
Organization: 789012
Program: 901234.

University P-Cards are NOT accepted.
For more information, visit: http://www.obfs.uillinois.edu/manual/central_p/sec7-6.html#dd
Refer to Internal Transactions. Note: Software in this category should only be used in University controlled machines.

Once the order has been prepared, you will be notified that the order is ready for you to pick it up from either:

Client Services Office
950 S. Halsted St.
Rooom 2267
Business hours: 9-5pm M-F, 9-4pm W

OR

Benjamin Goldberg Research Center
1940 W. Taylor
Room 124
Business hours: 9am-4:30pm M-F
You may call: (312)413-0196 to check if your software has arrived.

For department purchases, anyone from the department can pick up software, as long as they have the i-card (or id) of the person who placed the order. EXCEPTIONS: SPSS, Systat, SPlus, and AutoCAD orders because there is an agreement form the client has to sign and give back to us at the time of pickup.

For all personal and student purchases, only the person who placed the order can pick it up.

To retrieve the license/serial numbers, the purchaser of the product should follow the steps below:

1. Go to: http://webstore.illinois.edu/
2. Click on the Login tab located in the upper right hand.
3. Login using your UIC netid and common password. You must add @uic.edu after your netid (e.g. adabyron@uic.edu).
4. Click on My Software on the left-hand side.
5. The page will display a list of all the software you've purchased via WebStore.
6. Search the list of software for the product that you would like to obtain the license/serial number for. Click on the 'plus' icon located above the product name and next to the purchase date.
7. Click on the link located under Deliverable (i.e. License, Pick-Up, and so on).
8. Click on View Order Details and you will see the license/serial number.