Voice Services

The customer service area for Voice Services can be reached via ext. (312) 413-4475.

The Customer Service area is designed to assist University customers with their telephone needs in the following areas:

1. Telephone Services
   1. new installation
   2. disconnects
   3. relocations
   4. programming changes
2. Features
   
3. Restriction Levels
   
4. Type of Telephone Sets
   
5. Repair

A Telecommunications Services Requisition and Single Line or Multi-Line Survey Sheet must accompany all telephone requests. The Telecommunications Requisition must be completed with general contact information, an authorized signature and a FOPAL account number.

All survey sheets should indicate the following information:

1. Building
2. Room
3. Jack
4. Floor Plan (if a new jack is required, mark with a red "X" to indicate the jack location)
5. Telephone Number (if a new number is required write "New Install")
6. Restriction
7. Requesting to purchase a basic single line set (2500 set)
8. User's Name
9. UIN#
10. NetID