Softphone Account

Your ACCC softphone account is a new and innovative way to communicate!!

A softphone account can be used in many ways.

It provides you with:

• A personal phone number that can be forwarded to as many devices as you wish.
• A personal voicemail box that forwards the audio files of your voice messages to your email inbox!!
• A software based program that you can download that converts your PC or laptop into a phone that you can use to make phone calls - no more campus only dialing restrictions! (standard phone billing rates do apply.)

What is Softphone?

Make an Account:

First, visit https://www.uic.edu/depts/accc/lan/res-net/reshallphone.html to learn how to set up an account and for configuration instructions.

Then, go to http://softphone.uic.edu and sign up for an account. You will create a new password for your Softphone.

Next, download and install the X-Lite Client. You will need to enter your softphone registration information under the "SIP Account Settings".

display name = create a name or leave blank
username = netid
password = password
auth user = blank
domain = asterisk.voip.uic.edu

In the voicemail tab, enter 2222 for the voicemail numbers

You can review your monthly Res-Net and telephone charges directly on the Web. You will need your UIC email account and password to gain access to your statement. You can find the statement using Internet Explorer 5.5 or later at https://telecom.accc.uic.edu

Configure Your Account:

There are a few different settings you should know about:

Voicemail Options
You have the ability to turn on email notifications or disable them. Simply toggle on your email address, or the word OFF to disable. Furthermore you can choose to include the sound files in the message, or turn that functionality off and check the messages through the softphone portal, or using the phone itself.

Softphone Simulring Options
You have the ability to add on additional phone numbers that will ring when people call your personal softphone number. This simul-ring functionality allows you to be reachable anywhere. (Please note, answering a call that is simulringing using a cell phone or another device will count against the device's minutes).

Softphone Ring Seconds Options
By default your softphone voicemail will pick up after 20 seconds of ringing. This setting may need to be adjusted depending upon the number of devices you are choosing to simulring, as well as their associated voicemail pickup settings. If you wish to have all voicemail routed to your softphone voicemail box then you may wish to set the simulring volume to a second value that will ensure the softphone vm picks up before your cellphone vm does.

Checking voicemail
To check your voicemail from any phone dial your softphone number and when the Voicemail picks up press the * button and enter in your password.