Resident Experts Are Covenient Help is a group of departmental members that are willing and able to advise their colleagues on computer matters. A member might be faculty, staff, or student; he or she might be employed for computer support, or might be a volunteer. But all members have agreed to share their knowledge with their colleagues, and if they don't know an answer, to at least point people to the appropriate computer center consultant.
For more information, http://www.uic.edu/depts/adn/reach.html