Communication: Effectively expresses ideas and information in oral and written form. Facilitates exchange of ideas and fosters an atmosphere of open communication. Shares information and resources with others as appropriate in a timely manner.
Your level of skill in communication sets the tone of your work environment. Your facility in communication drives the quality of information you share, your effectiveness as a team member, and fosters a positive reception to your ideas. The minimum communication skills expected of new employees are displayed through the use of language appropriate for the workplace, communicating to colleagues in an easy to understand and respectful manner, responsiveness to verbal messages and cues, and requesting clarity before taking action if a work task is unclear.
Established UIC employees appropriately adapt verbal and written communication to the intended audience. As employees progress in their UIC careers they develop the ability to provide constructive feedback, and effectively encourage dialogue about achieving organizational goals.
Examples of Communication in Practice
- Uses language that is appropriate for workplace communication
- Speaks to colleagues and co-workers in a respectful, easy to understand manner
- Responds to verbal messages and other cues from coworkers and management to complete work assignments
- Follows up with appropriate individuals to request clarity before taking action on work tasks that may be unclear
- Adapts verbal and written communication for target audience
- Acknowledges and responds to mail (i.e., email, voice mail), in an appropriate and timely manner
- Provides constructive feedback to colleagues and team to foster more productive work environment
- Engages colleagues and teams in conversation to encourage dialogue about achieving college, department, or unit goals in a more effective and efficient manner
- Articulates strategic vision of college, department, unit, or program
- Demonstrates ability to engage audience in discussion beyond formal presentation to drive conversation about critical issues addressing UIC
- Addresses Board of Directors and senior internal and external stakeholders on critical university operational topics using sound logic and relevant data