Professional development opportunities, training resources, and employee performance management at UIC.

Professional Development Perspective

Professional Development at UIC is competency-based. Professional Development Programs are designed to provide employees with opportunities to build skills and acquire knowledge in three competency areas: 1) Core; 2) Technical; and 3) Management. The UIC Competency Model is aligned with UIC values. It includes Core Competencies for all employees and Management Competencies for individuals in a supervisory, managerial or executive role.

Core, Manager and Executive Competencies and associated definitions are listed below. Review employee behaviors associated with Core and Manager Competencies in the Employee Competencies Job Aid.

All employees are expected to exhibit a level of proficiency in each Core Competency. The Core Competencies are considered the foundation from which employees will continue to build and enhance skills, knowledge and abilities to be high performing employees at UIC.

Accountability: While addressing job-related responsibilities, confirms established processes are followed. Accomplishes job related tasks and goals by adhering to policies and procedures. Accepts responsibility for actions and engages in appropriate behavior to address work-related issues associated with job.

Communication: Effectively expresses ideas and information in oral and written form. Facilitates exchange of ideas and fosters an atmosphere of open communication. Shares information and resources with others as appropriate in a timely manner.

Cooperation: Establishes and maintains effective working relationships with employees in all colleges/departments/units. Demonstrates flexibility and willingness to assist as needed in the workplace. Accepts challenging tasks or assignments to help the team achieve a goal.

Customer Service: Listens to internal and external customers and actively works to meet their expectations and needs. Responds to customers in a timely manner. Demonstrates respect for all individuals regardless of background, culture or organizational level.

Integrity: Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; is consistent and follows through; and demonstrates a sense of university responsibility and commitment towards the UIC values: Knowledge, Access, Openness, Excellence and Collaboration.

Manager

Managers at UIC are below director level that may be responsible for guiding one or more individuals to accomplish goals associated with a specific university functional area.

Allocating Resources: Identifies and confirms staffing, training and monetary resources required for effective college/department/unit operations.

Collaborative Conflict Resolution: Resolves workplace conflict in a timely, collaborative manner, minimizing negative impact on employee work performance.

Developing Others: Encourages employees and supports their efforts to develop skills to perform well in current role and plan for career advancement.

Managing Budgets: Reviews and balances college/department/unit funds while anticipating future needs.

Results Focused: Confirms college/department/unit performance goals, identifies actions required of team to achieve defined goals within a specific timeframe, and discusses with employees.

Executive

Executives at UIC are director level and above, typically responsible for directing business operations and have overall accountability for college/administrative unit or department strategic direction and executing operational plans.

Alliance Capitalization: Confirms and builds partnerships with internal and external constituents that are needed to execute UIC’s long-term strategy.

Long-Term Strategic Thinking: Contributes to the development and implementation of UIC vision by incorporating plans that are linked to future student population growth and expanded research portfolio.

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