Frequently Asked Questions
Please click on the questions to view answers.
1.1) How do I verify Employment for an Active Employee?
1.2) How do I verify Employment for a Former Employee?
1.3) How do I set up an Vendor Access Number (VAN) for a mortgage company?
1.4) What do I do when an employee’s work authorization expires?
1.5) I just got married, how do I do a name change in the system?
1.6) Who should I speak with, if I have questions on my Notice of Appointment (NOA)?
2.1) I need to sign up for a benefits orientation. Where is it held at?
2.2) Where is Benefits Orientation located?
2.3) My password for my NESSIE New Hire forms does not work, can you reset it?
2.4) I have an employee that started working with us over two months ago but did not fill out the New Hire forms.
3.1) Can I apply to any or all the University of Illinois campuses? (Chicago, Urbana, or Springfield)?
3.2) The exam I’m looking for isn’t listed? When will it be available?
3.3) Are there study materials available for the exams?
4.1) I’m planning on retiring soon, what do I need to do?
4.2) I am a former employee and SURS says they didn’t get termination papers.
4.3) How do I apply for a tuition waiver? It’s for my child.
5.1) Who do I talk to about wage garnishment?
5.2) I didn’t get my W-2 Form, can I get a copy sent to me?
5.3) How can I print my paystub?
5.4) My deductions had a different amount this last paycheck, why?
5.5) How do I make changes to my Direct Deposit?
6.1) My password for my online application is not working?
6.2) My NetID doesn’t work, can you reset it?
7.1) I just entered an employee into DART with the wrong hire date, can you remove it?
7.2) I need to make an Employee group change.