Main links for ID Center
Dragon Dollars and Meal Plans
University of Illinois at Chicago
UIC Meal Plans & Dragon Dollar$ Accounts
Disclosure of Terms and Conditions*
- Fees for Dragon Dollars Debit Account
- Deposits
- Refunds
- Notification of Loss or Theft
- Account Inactivity
- Account Holder Liability
Fees for Dragon Dollar$ Debit Account
- There is no fee to open an account.
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Deposits
There is no initial minimum cost of the Dragon Dollar$ plan. Additions to a Dragon Dollar$ account can be made in any increment at the ID Center‚ $5 increments at any time at Service Centers or any increment online at www.dragoncenter.uic.edu.
Deposits may be made
- In person at the ID Center in SSB‚ at the Service Center on the 1st floor of SCE or the Service Center in the lobby of SCW during office hours with cash‚ check (made out to University of Illinois at Chicago and with a University- or state-issued photo ID)‚ or credit card (VISA®‚ MasterCard®‚ or Discover® Card). Funds from deposits made in person are available within one business day.
- Online. Deposits made on line are available immediately.
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Refunds
A refund from your UIC Dragon Dollar$ account or Anytime Meal Plan is given only when separation from the university occurs. You must request a refund through the Meal Plan Office‚ and must accompany the request with proof of separation. Anytime Meal Plans are refundable based on a weekly prorating schedule. Block Plans are not refundable. If you are a student‚ Dragon Dollar$ refunds are transferred to your student account to cover any outstanding balances. The remaining credit balance‚ if any‚ is sent to your permanent address of record. Other patrons‚ including faculty and staff‚ are refunded through University check.
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Notification of Loss or Theft
If your ID card is lost or stolen‚ you must notify the ID Center immediately to limit liability. A replacement ID card can be obtained in either of the ID Centers‚ Room 1790 SSB or Room 241 SCW during office hours. You will be charged a replacement fee. Once your ID card has been replaced‚ your old ID card will be deactivated. Once you have replaced a card or reported it missing‚ the old card cannot be reactivated.
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Account Inactivity
If an account with a positive balance or unused meals has sustained no activity for a period of 12 months or more‚ the account will be determined to be inactive until one of the following occurs:
- The account holder requests that the account be returned to active status.
- The account has been inactive for 24 months‚ at which time‚ remaining funds are turned over to unclaimed property of the University.
Dragon Dollar$ debit account balances are available at the registers of the UIC Dining Services and Convenience Store facilities. When you access an account‚ balances are displayed on paper or electronically. Balances are also available at www.dragoncenter.uic.edu.
Dragon Dollar$ transaction history may also be obtained over the phone from the Meal Plan Office or at www.dragoncenter.uic.edu. For security reasons‚ account balance information is disclosed only to the account holder with proper identification.
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Account Holder Liability
As an account holder‚ you are liable for all transactions made on your ID card‚ except for any unauthorized use after you report your card missing. Error Resolution Procedures and Account Holders’ Rights In case of errors or questions about your Dragon Dollar$ or Meal Plans account‚ write or call the Meal Plan Office and
- Give your name‚ telephone number‚ and University ID number (UIN).
- Describe the error or the transaction you are unsure about‚ and explain as clearly as you can why you believe it is an error or why you need more information.
- Give the dollar amount of the suspected error.
You may be required to send your complaint or question in writing within 10 business days. Failure to respond may result in the complaint or question not being resolved.
You will be notified of the results of our investigation within 5 business days after we hear from you. Any errors will be promptly corrected.
MasterCard is a registered trademark of MasterCard International Incorporated.
VISA is a registered trademark of Visa in the United States and other countries.
Discover is a registered trademark of NOVUS Credit Services Inc.
*Terms and Conditions may be subject to change
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Copyright © 2008 The Board of Trustees of the University of Illinois