What is the Library's fee-based document delivery service?
2. Who can use InfoQUIC?
3. How do I request materials through InfoQUIC?
4. Are laptops available for students use?
software is on the laptops?
6. What is the loan period for the laptops?
7. May I use my own laptop on the Library's wireless
8. How can I reserve a group study room?
9. How can I get a reseach carrel?
10. How can I borrow books from the University
of Chicago? What are Crerar cards?
11. What are CIC cards?
12. What are the fines for late materials?
13. Can I see my account billing statements online?
14. What are the Circulation Desk hours?
15. What is needed to check out materials?
16. What are the loan periods for the Circulation
17. How do I recall or renew materials?
18. How long can materials be placed on "hold"
19. When are faculty authorization forms necessary?
20. When do patrons receive fines for overdue
21. How do users request materials from the warehouse/
22. What is interlibrary loan?
23. What is the difference between ordering materials
through I-Share and through interlibrary loan?
24. Who is eligible to use interlibrary loan
25. How do I place a request?
26. How long does it take?
27. Can I check the status of my ILL requests online?
28. What types of materials are available via
29. What dissertations/theses are available
30. Where do I pick up my materials?
31. Where do I return loans?
32. How do I renew an interlibrary loan item?
33. What is the cost?
34. Are there any restrictions on the use of
interlibrary loan materials?
35. Who is responsible if an interlibrary
loan item is lost or damaged?
36. How do I contact Interlibrary Loan?
37. What resources and services does the Reserve
38. Can I use Reserves if I don’t attend
or work at UIC?
39. What are the hours of the Reserve Desk?
40. If I don’t have my i-card, can I use some other
identification to check out items?
41. What are the loan periods for Reserve
42. What are the fines for late materials?
43. Whom do I talk to about billing inquiries?
44. What newspapers are kept in the Reserve
45. What magazines are kept in the Reserve
46. Where are the income tax forms?
47. How can I check to see if my instructor's
reading assignments are on reserve?
48. How do I check out reserve readings?
Is there a limit?
49. Can you hold an item for me?
50. What are open and closed reserves?
51. Can I make copies of reserve items?
52. How do I put readings on reserve? Are there
limits on the number or types of materials?
53. What are the reserve deadlines?
54. How soon are my items made available?
55. How do I check the status of my reserve list?
to the top
What is the Library’s fee-based document
- InfoQUIC is the UIC Library’s fee-based photocopy service where
items are pulled from the collection, photocopied, and delivered by
fax, electronically, U.S. mail, or campus mail. Materials delivered
electronically are in PDF format.
Who can use InfoQuic?
- InfoQUIC is available to UIC faculty, staff and students at subsidized
rates. Corporate or individual members and others may also use the service.
How do I request materials through InfoQUIC?
- Requests can only be submitted by using the InfoQUIC online
4) Are laptops available for use in the Library?
- Laptop computers are available for current UIC faculty, staff and
students only. They may be borrowed from the Daley Reserve Desk on the
first floor of the Daley Library and are for use only within the Library.
What software is on the laptops?
- MS Office '97 software (including Excel and Word) is available on
the machines as well as Netscape Navigator. The laptops have CD-ROM
and roam capabilities. The roam capability allows use of the wireless
network Internet connection throughout the Daley Library.
What is the loan period for the laptops?
- The loan period is 2 hours.
May I use my own laptop on the Library's wireless
-Yes, but you will need to download the Odyssey
client from the ACCC Web site onto your laptop following their instructions.
Your net id will then allow you to use the Library's network.
8) How can I reserve a group study room?
- The Reserve Desk schedules six group study rooms in Daley Library
for use by UIC faculty, staff, and students. They may be reserved no
more than one day in advance on a first-come, first-served basis. Rooms
may be reserved for one-hour blocks and for no more than two consecutive
to the top
How can I get a research carrel?
- Current UIC faculty and graduate students are eligible to apply for
carrel in the Daley Library. Applications
are available online or can be picked up at the Circulation Desk.
Carrels are assigned for fall and spring semesters of each academic
year. Carrel patrons desiring the use for the summer session may
reapply at that time.
How can I borrow books from the University of
Chicago? What are Crerar cards?
cards permit access to the University of Chicago Library. There
are two types of cards: Access and Borrowers. UIC faculty and
graduate students can use the Access card for entry to the University
of Chicago Library. The Borrower card allows UIC faculty
to borrow materials from the University of Chicago.
What are CIC cards?
- CIC cards are special ID cards that allow faculty to check out materials
on-site at CIC libraries. The
Committee on Institutional Cooperation (CIC) is the academic consortium
of the Big Ten universities, the University of Chicago, and UIC. The
University of Chicago is the exception to this resource, requiring the
use of the Crerar card.
What are the fines for late materials from the Reserve
vary according to the type of material. Check with a service desk
for more information.
Can I see my account billing statements online?
- Yes, accounts can be viewed online at UI-Integrate
Self-Service for billing including charges related to library materials.
What are the Circulation Desk hours?
- The Circulation Desk in the Daley Library is open all hours
that the library
is open. Hours may change during holidays and intersession. Please
consult schedules posted in the library for these changes. The Circulation
Desk in the Daley Library is located on the first floor.
15) What is needed to check out materials?
- To check out materials a valid i-card is needed. For users from
other CARLI institutions, a valid identification card from the institution
is required to check out materials.
16) What are the loan periods for checking out
materials at the Circulation Desk?
- Loan periods may vary depending on user status, materials being checked
out, and borrowing institutions. For more information see Circulation
to the top
17) How do I recall or renew materials?
- Users can renew materials using MyAccount,
by e-mail, or at the Circulation Desk. To recall materials, users must
call or come in person to the Circulation Desk.
18) How long can materials be placed on "hold"
- There are two type of "hold" statuses. Materials that are
requested via "My Account" or at the Circulation Desk are
placed on the 12 Day Hold Shelf. I-Share materials
may vary depending on the institutional lender. The other type of "hold"
is a 2 Day Hold which is strictly for users who have forgotten
their i-card. Users have up to 2 days to bring their i-card to pick
up materials. NOTE: Journals are not held on the 2 day hold shelf.
19) When are faculty
authorization forms necessary?
- When regular UIC faculty members (professorial ranks) assign someone
to order and check-out materials on their behalf, a faculty authorization
form is necessary.
20) When do patrons receive fines for overdue
- Users have up to 39 days to return or renew books checked out. After
the 39th day, users are assessed a $75 lost book charge and a $25 non-refundable
processing fee, totaling $100 per book. This fee does not include any
finance charges that are levied by Accounts Receivable. Shorter due
dates are set for journals, reserve items, and audiovisual materials.
21) How do users request materials from the
- Patrons can request both warehouse and storage materials at the Circulation
Desk or by using the "Request" option in UICCAT. Warehouse
retrieval forms can be picked up at any library service desk. There
is no form to be filled out for requesting storage material. The turnaround
time for materials from the warehouse may vary depending on when requests
are transmitted. Request items a day in advance to receive item for
the next business day. Filled requests are placed on the Circulation
Desk 12 Day Hold Shelf after 3:00pm the next business day. Loan periods
vary according to the user status. Users will be notified in the event
of any delays in retrieval.
What is interlibrary loan?
- Interlibrary loan is the borrowing of materials from other libraries
for UIC faculty, staff, and students to support their educational endeavors.
Two library units support these services, one borrowing from and lending
to the libraries in Illinois with which we have special arrangements
for fast delivery and the other doing borrowing and lending with libraries
outside of the arrangement (including the CIC libraries).
What's the difference between ordering via I-Share and ordering through interlibrary loan?
- Users may place orders directly themselves for books in I-Share, the online catalog of over 65 Illinois libraries (including
UIC). Items ordered ongenerally arrive within one week. Further
instructions on requesting throughare available. Contact the
Daley Library Reference Desk at (312) 996-2726 or LIB-REF@uic.edu if
further assistance is needed. Users place orders in person or
via a Web
form for Interlibrary Loan Unit requests. ILL handles requests for
journals from Illinois libraries and all materials from other libraries.
Orders placed through interlibrary loan may take 2-4 weeks to arrive.
Who is eligible to use interlibrary loan services?
- Interlibrary loan service is available to current faculty, staff and
students of the University of Illinois at Chicago. Members of the UIC
Alumni Association may use interlibrary loan to request only books held
at a University of Illinois library through I-Share . Interlibrary
loan service for undergraduate students is limited to materials coming
from CIC and Illinois libraries. If material owned elsewhere is needed
by an undergraduate student, a note from a professor or advisor may
to the top
How do I place a request?
- Electronic submission forms for books and for
available through the Daley Library Web pages. To assure faster processing
of your request, check UICCAT then I-Share via the Web before
submitting any interlibrary loan requests.
How long does it take?
- Interlibrary loans may take between 2 to 4 weeks to arrive; however,
most materials arrive within 2 weeks. The amount of time required to
obtain an item depends greatly on availability and method of shipment.
Through a document transmission system called Ariel, the Library can
receive and send on to users scanned articles via the Internet. This
system dramatically reduces the turnaround time for photocopy requests.
Users will be notified by email, campus mail or by U.S. mail.
Can I check the status of my ILL requests online?
-Not yet, but a planned enhancement of the Library's interlibrary
request management system should add this function shortly. Watch the
Library News area of the Library home page for the announcement.
What types of material are available via interlibrary
- The Library will attempt to order any materials needed your research.
Usually these are books and journal articles but may include microfilm,
dissertations and theses, government documents, and maps. If an item
is missing from the University Library and Circulation staff cannot
locate it, or if it is in use by another user, ILL will try to obtain
it from another library.
following materials are usually not available through interlibrary loan:
issues of journals and periodicals
published within the last year, including current fiction
videos, CDs, records and audiocassettes.
What dissertations/theses are available online?
Some dissertations dated from 1997-to the present are available online
from CIC Institutions. Check for them through Proquest
Where do I pick up my materials?
- Interlibrary loan materials may be picked up at the Circulation Desk
on the first floor of the Daley Library. An i-card must be shown when
picking up the item.
Where do I return loans?
- Interlibrary loan materials should be returned to the ILL service
desk during open hours (M-F 8:00 a.m. to 5:00 p.m). After hours, materials
can be given to Circulation Desk staff.
to return interlibrary loan materials on time can result in loss of
interlibrary loan privileges and may result in the suspension of circulation
privileges. Late return of materials can jeopardize the Library's relationships
with its lending partners and may prevent further borrowing of items
for any of the Library's users.
How do I renew an interlibrary loan item?
- Interlibrary loans may be renewed by phone: (312) 996-4886; or email:
LIB-ILL@uic.edu. Please provide the ILL number
(printed on the paper bookstrap) in your communication. The ILL Unit
will contact the lending library to request a renewal, but final decision
on granting a renewal rests with the lending library. This process usually
takes a few days. Contact the ILL unit for the renewal date.
Renewal periods vary. ILL materials may be renewed only one time.
to the top
What is the cost?
- The typical interlibrary loan transaction costs research libraries
like UIC Library about $30. These costs are generally absorbed by the
Library. In the rare case in which there is an extra charge, you will
be informed of this before the library requests the item for you.
Are there any restrictions on the use of interlibrary
- The lending library may place conditions on the use of loaned items.
These conditions must be honored. The lending library may, for example,
restrict use to within the Library or disallow copying or renewal. Any
such restrictions are noted on the loan slip. The lending library also
has the right to recall a loan at any time.
Who is responsible if an interlibrary loan
item is lost or damaged?
- The borrower is responsible for any damage to or loss of interlibrary
loan materials from the time of pick up until their return. Damage should
be reported to the Interlibrary Loan Unit immediately; no attempt should
be made to repair it. The borrower will be responsible for the cost
of repair or replacement.
How do I contact Interlibrary Loan?
- Interlibrary Loan is located on the first floor of the Daley Library
801 South Morgan Street
Chicago, IL 60607
Fax: (312) 996-0901
Desk Hours: Monday - Friday 8 a.m. to 5 p.m. Closed on Saturday and
Sunday, and certain holidays.
questions about the status of I-Share orders, please contact
the Circulation Desk at (312) 996-2724 or use the "MyAccount"
option in UICCAT.
What resources and services does the Reserve Desk
-The Reserve Desk resources include class materials on reserve,
VHS tapes, DVDs, CDs and audiocassettes, laptop computers, group study
rooms, audio-visual and scanning stations, career and resume
music score monographs, current issues of numerous popular periodicals,
and certain American newspapers.
Can I use Reserve if I don't attend or work at
- The Reserve Desk offers multiple specialized collections and services
for users. Users from outside the UIC community are welcome to use items
from the collection in the Reserve Room located just north of the Reserve
Desk. Course reserves are materials set aside by instructors for a specific
class for their students. During the semester generally only those students
check out these items. Non-UIC patrons may not check out items.
What are the hours of the Reserve Desk?
- The Reserve Desk is open all hours that the Library is open. Hours
may change during holidays and intersession. Consult schedules
posted in the Library for these changes. The Reserve Desk is located
on the first floor.
If I don't have my i-card, can I use some other identification to check
- A valid i-card is required to check out all Reserve materials.
to the top
What are the loan periods for Reserve items?
- Several loan periods are available for the material placed on
Only (2-hour use in the library only items; these items do not
circulate outside the building)
(2-hour use during the day; after 3 p.m. these items are due by
10a.m. the following day)
(24 hours loan-materials are due before closing the following
(due 48 hours after checkout)
(due 72 hours after checkout)
(one week-due by closing on the 7th day after checkout)
Library will try to obtain additional copies for multiple requests of
the same title. Loan periods may be shortened until the additional
What are the fines for late Reserve materials?
- Room Use and Overnight items are $1.00 per hour. Building-use
only material taken out of the library without authorization will result
in a $20 fine.
2-Day , 3-Day and 7-Day items are $5.00 per day.
Items Recalled for Reserve are $1.00 per day; the maximum overdue charge
are $5.00 per day; the maximum overdue charge=$20.
tapes, DVDs, CDs, and audiocassettes=$25
tapes are also subject to a $5 rewind fee.
Whom do I talk to about billing inquiries?
- Billing inquires should be directed to the Reserve Desk Supervisor
at (312) 996-5570 or in person.
What newspapers are kept in the Reserve Room?
-Daily newspapers such as the Chicago Defender, Chicago Sun-Times,
Chicago Tribune, New York Times, and the Wall Street Journal are housed
behind the Reserve Desk.
What magazines are kept in the Reserve Room?
- Current issues of popular serial titles such as Newsweek, Parenting,
and Time Magazine are shelved in alphabetical order by title along the
west wall of the room. A list is available at the Reserve Desk. Many
of these journals are also available online; check UICCAT for holdings.
Where are the income tax forms?
- Tax forms are no longer available. Please consult the IRS
Web site for forms and information.
How can I check to see if my instructor's
readings are on reserve?
- Available items may be viewed through UICCAT. Click on the "Course
Reserve" tab, search by instructor or course, and then click "search"
to display all available items for a reserve list.
How do I check out reserve readings? Is there
- A valid i-card is required for checking out materials from the
Reserve collection. Search UICCAT for available items, then complete
a request slip and take it to the desk. Staff will retrieve items located
in the closed stacks. Generally, items with 2, 3, or 7-day loan periods
are located on open shelves in the Reserve Room for easy patron access.
Users are allowed to check out up to three items at a time.
to the top
Can you hold a Reserve item for me?
- The Reserve Desk does not hold materials for patrons.
What are open and closed reserve?
- Open reserve items are housed in the Reserve Room. The loan period
for these items is 2, 3, or 7 days. Patrons can pull these items from
the shelf and bring them to the desk for checkout. Closed reserve items
are kept behind the Reserve Desk. The loan periods for these items are
room use only, overnight and 1 day.
Can I make copies of reserve items?
- Photocopy machines are available on the 1st, 2nd and 3rd floors
as well as in the Reserve Reading Room. Users are responsible for adhering
to copyright guidelines in making photocopies.
How do I put readings on reserve? Are there limits
on the number or types of materials?
- Instructors can print blank forms in PDF
format or download and save to disk in MS
Word or Corel
WordPerfect format. MS Word format is preferred if lists are sent
as e-mail attachments. Printed copies of the blank forms are available
from the Reserve Desk on request. The Library accepts lists in any format
meeting the requirements outlined in "Specs for Reserve Lists."
If there is a course Website, please provide the URL so it can be posted
on the reserve list for the students.
What are the deadlines?
- All mail/deadline
dates are on Mondays. Forms and instructions are sent to instructors
weeks before the semester begins. Packets are mailed to instructors
who used reserve services in the previous semester.
How soon are Reserve items made available?
-Reserve lists are processed in the order received. Lists received
after the deadline may not be processed in time for the beginning of
the semester. Ample time is needed to recall items in circulation and
to locate journal articles. Additional time may be required to order
and process new or replacement volumes. Requests submitted with copies
of the article/book chapter(s) will be processed within 72 hours of
receipt. Those submitted without copies will be processed within 1-2
How do I check the status of my reserve list?
- Instructors can view available items for their courses from the
UICCAT. Click on the "Course Reserve" tab, search by instructor
or course, and then click "search" to locate a display of
all available items for a reserve list.
to the top