| What |
Daley Science
Math |
LHS |
- Building Access Authorization (before/after hours)
|
- lib-fac@uic.edu
|
- lhs-admin@uic.edu
|
- Building Maintenance
- Broken windows
- Cleaning
- Electricity/water/broken windows, etc.
- Elevators
- Emergencies*
- Light bulb replacement
- Restrooms
- Temperature
- Water
|
-
- lib-fac@uic.edu
- lib-fac@uic.edu
- lib-fac@uic.edu
- lib-fac@uic.edu
- Admin. Office 6-2716*
- lib-fac@uic.edu
- lib-fac@uic.edu
- lib-fac@uic.edu
- lib-fac@uic.edu
|
-
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
|
- Calendar and scheduling tool (What's
UICalendar?)
- UICalendar using Oracle Calendar Overview
- UICalendar/Oracle Calendar Downloads
- UICalendar Oracle Connector for Outlook Basics
- UICalendar on the Web
Basics
- Logon to UICalendar
|
- lib-sys@uic.edu
- Request Tracker (RT)
|
- lib-sys@uic.edu
- Request Tracker (RT)
|
- Car reservations (for University Cars)
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Computer hardware, software, network support
- Hardware and software problems and repairs
- Off-Campus
and Proxy information.
- Request Tracker (RT)
- Who
does what in the Systems group?
- ---------
- Academic Computer
Center (ACCC) - News
- Acceptable Use Policy
- Common
passwords
- Dailing
in via a modem from off-campus
- FaCT computers for Faculty
- Network
- Printing in OSX
and XP
- Software downloads/sales through esales
- UpReport for
realtime status
- Virus Protection - Live
Update
- Wireless -
Overview / Odyssey client
- Wireless - Odyssey FAQ Windows
/ Mac
- Wireless - use
Odyssey with other networks
- Zone Alarm - Installing Zone Labs Integrity Desktop
- Requests for new hardware, new software and reassigned computers
go to Dept. head for approval and forwarding to Associate University
Librarian.
|
- lib-sys@uic.edu
- Admin. Office 6-2716
- Request Tracker (RT)
-
- Network emergencies, 24 hours: 3-8080; ACCC
online interactive help: 3-0003
|
- lib-sys@uic.edu
- Admin. Office 6-2716
- Request Tracker (RT)
-
- Network emergencies, 24 hours: 3-8080; ACCC
online interactive help: 3-0003
|
- Computer PC and Mac hardware repairs
|
- lib-sys@uic.edu
|
- lib-sys@uic.edu
|
- Computer system problems
|
- lib-sys@uic.edu
|
- lib-sys@uic.edu
|
- Conference Calls
- Need date, time, #of people calling
|
- jackie-b@uic.edu
- Jackie 6-2716
|
-
|
- Copycards
|
- lib-fac@uic.edu
|
lhs-admin@uic.edu |
- Copycards (library faculty with FDAC funds)
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Corporate/Individual
Memberships for those not affiliated with UIC
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Electronic Resources
- DOLLeR -
contact mircea@uic.edu for password
- Off-Campus
and Proxy information
- Troubleshooting your
problem
|
- public: AskALibarian;
Staff: lib-book@uic.edu, lib-bus@uic.edu, lib-sys@uic.edu start
using E-SUB@uic.edu?
|
- public: AskALibarian;
Staff: lib-book@uic.edu, lib-bus@uic.edu, lib-sys@uic.edu start
using E-SUB@uic.edu?
|
- Email (overview,
quick start and the facts)
- Email filters, vacation replies, quota (tool)
-- fix your
email
- Eudora (IMAP
vs POP)
- Webmail (login to Squirrel Webmail, read the FAQ)
|
- lib-sys@uic.edu
- Admin. Office 6-2716
- Request Tracker (RT)
|
- lib-sys@uic.edu
- Admin. Office 6-2716
- Request Tracker (RT)
|
- Emergencies
- Admin. Office 6-2716 during work
- Police: 6-4357
- Police non emergency: 6-2830
- Fire: 6-3473
- Facilities emergencies: 6-7511
- Notify the Admin. Office as soon as possible 6-2716
|
|
|
- Equipment and Software Orders
- Go to Department Head for approval
- Department Head requests go to Assoc. UL
- Once approved, orders go to Business Office
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Equipment repairs (except computers)
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Facilities
- Building repair
- Lights
- Plumbing
|
- lib-bus@uic.edu
|
- lhs-admin@uic.edu
|
- FaCT Computers for Faculty - what is FaCT?
- FaCT - Faculty Computer Trade-in
- FaCT - FAQ
|
lib-sys@uic.edu |
lib-sys@uic.edu |
- FDAC requests and professional development funds
- Academic staff requests go to University Librarian
- Faculty requests go to Faculty
Development Allocations Committee
- University requirements for reimbursements
|
-
- marycase@uic.edu
- FDAC
Committee
|
-
- marycase@uic.edu
- FDAC
Committee
|
- Information Technology
Arcade for faculty/staff
- Appointments and Open Hours
- Services
and equipment
- Resources
and equipment loan
- Workshops
|
- arcade@uic.edu
|
- arcade@uic.edu
|
- Invoices
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Keys
|
- lib-bus@uic.edu
|
- lhs-admin@uic.edu
|
- Library
Instruction for faculty, staff, students, and non-UIC community
|
- see: Library
Instruction page
|
- see: Library
Instruction page
|
- Library room reservations for conference and classrooms
- Use Calendar
- Contact Jackie 6-2716 for
Daley 1-360
|
- Jackie 6-2716
jackie-b@uic.edu
|
- lhs-admin@uic.edu
|
- Library room reservations for study rooms
|
- Reserve/Periodicals
|
- lhs-admin@uic.edu
|
- Listing in Library
Staff Directory
- Listing in UIC Staff Directory/UIC
Online Phonebook
|
- lib-hr@uic.edu
- lib-hr@uic.edu
|
- lib-hr@uic.edu
- lib-hr@uic.edu
|
- Listervs
- Library
Listservs
- UIC lists - how to find new
lists
- UIC FAQ -
using LISTSERV discussion lists
- UIC Listserv email
discussion lists
- UIC listserv@uic.edu Archives for
public UIC listserv lists
- UIC lists hosted at
LISTSERV.UIC.EDU
- What are you subscribed to? Subscribers
Utility
|
- lib-sys@uic.edu
|
- lib-sys@uic.edu
|
- Mailing labels
|
- lib-hr@uic.edu
|
- lib-hr@uic.edu
|
- Mailroom
|
- Rodolfo Nunez 6-2716
|
|
- Membership Fees and Registrations
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Office Supplies
|
- lib-bus@uic.edu
|
- lhs-admin@uic.edu
|
- Orders
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- Parking
|
|
|
- Payroll - Daley, LHSC, LHSP, LHSR
- Payroll LHSU
|
- lib-bus@uic.edu
-
|
- lib-bus@uic.edu
|
- Phonebook
- Library
Staff Directory
- UIC Staff Directory/UIC
Online Phonebook
- UIC Staff inspect your
Phonebook data
|
- lib-hr@uic.edu
|
- lib-hr@uic.edu
|
- Public Photocopying and Printing (Daley, LHSC)
- Clear simple jams
- Fill paper trays
- Replace toner cartridge
|
- lib-fac@uic.edu
- Admin. Office 6-2716
- Circ. when Admin closed
|
|
- Printing (staff) in OSX and XP
|
- lib-sys@uic.edu
|
- lib-sys@uic.edu
|
- Red Car authorization
|
- lib-bus@uic.edu
|
|
- Registrations
|
- lib-bus@uic.edu
|
- lib-bus@uic.edu
|
- RT (Request Tracker, System's Problem Ticket database)
- Email sent to lib-sys@uic.edu without attachments, will automatically create a ticket.
|
https://helpdesk.uic.edu/library/ |
- https://helpdesk.uic.edu/library/
|
- Security
- Police: 64357; non emergency 6-2830
- Fire: 6-3473
|
- Admin. Office 6-2716
|
- lhs-admin@uic.edu
|
- Signs
- Making signs
- Posting signs
- Approving/posting non-Library signs
|
-
- lib-bus@uic.edu
- lib-fac@uic.edu
- Admin. Office 6-2716
|
|
- Student Employees (except LHSU)
- Hiring
- Payroll
|
-
- lib-hr@uic.edu
- lib-bus@uic.edu
|
-
- lib-hr@uic.edu
-
- lib-bus@uic.edu
|
- Supplies
|
- lib-bus@uic.edu
|
- lhs-admin@uic.edu
|
- Telephones
- Billing problems
- Installation and charges
- Repairs
|
-
- lib-bus@uic.edu
- lib-fac@uic.edu
- lib-fac@uic.edu
|
-
- lhs-admin@uic.edu
- lhs-admin@uic.edu
- lhs-admin@uic.edu
|
- Time clock reset/repairs
|
- lib-bus@uic.edu
|
- LHS Circulation 6-8966
|
- Travel
- Administrative and FDAC funded travel
- Site travel between LHS sites
- Travel arrangements
- Travel
reimbursement forms
- Travel vouchers
|
-
- lib-bus@uic.edu
- lib-bus@uic.edu
- lib-bus@uic.edu
- lib-bus@uic.edu
- lib-bus@uic.edu
|
-
- lib-bus@uic.edu
- lhs-admin@uic.edu
- lib-bus@uic.edu
- lib-bus@uic.edu
- lib-bus@uic.edu
|
- UIC Announcements and Massmail; News
- Using UIC
Announce
- UIC Announce Web
page
- Set your
email notification options
|
-
|
-
|
- UIC Directions and Maps:
- Visiting UIC - Chicago Area -
Subway map
(PDF Version)
- Parking information
- East Campus (north)
- East Campus (south)
- West Campus
- CIU
- College of Pharmacy
|
-
|
-
|
- Videoconferencing
- MCU (aka Bridge) is useful connecting multiple sites
|
- lib-sys@uic.edu
- MCU: audio@uic.edu
- Peter Garcia 6-7958
|
- lib-sys@uic.edu
- MCU: audio@uic.edu
- Peter Garcia 6-7958
|
- Voyager and WebVoyage (UICCAT)
- Circulation
Services - Circwrks (circwrks@uic.edu)
- Configuring clients/training is done in each dept.
- Correcting UICCAT records - lib-cor@uic.edu
- ILCSO -
search the ILCSO
Directory for contacts
- ILCSO helpdesk: oncall@listserv.ilcso.uiuc.edu
- Passwords for Voyager clients - lib-sec@uic.edu
- Collections and Technical Services Coordinating Council - CTSC.
- Suggestion form for Collections (bibliographers by areas)
- Technical Services - Techworks (techworks@uic.edu)
- Troubleshooting UICCAT,
ask lib-sys@uic.edu
- Voyager System problems - AITS help desk 6-4806
- Voyager
Support Web (Endeavor login
and password)
- Voyager
manuals on UIC Web site
- WebVoyage design modification - Access Services Council ASC
- Reports:
- Daily/Reporter module: oncall@listserv.ilcso.uiuc.edu
- PC, email problems: lib-sys@uic.edu
- Monthly,
annual, special requests: lib-sys@uic.edu
|
-
|
-
|
- Web - Library Web site
- Library Style Guide
- UIC Style
Guide -- see new UIC Identity Standards Web site
- Workshops and training on Library template - InfoTech
Arcade
|
- lib-sys@uic.edu until WebWorks group is determined
|
- lib-sys@uic.edu until WebWorks groupl is determined
|
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