The GO TO List @ UIC Library

Questions about invoices, orders , registrations, membership fees, Daley and Science office supplies, payroll for support staff and students (except LHSU), travel reimbursements, travel arrangements, departmental photocopy requests, and mailroom.

• Travel reimbursement forms (ALL)

LHS Administration Office handles these for LHS:

• Site Travel (travel between sites) is handled by LHSC, call or email?
• Office supplies and facilities are handled by LHSC, call or email?

Daley forms include:

• White Supplies Forms (general and special order) (PDF)
• UPS shipping form (PDF)
• Photocopy/fax request form.(PDF)

email LIB-BUS@uic.edu

add other sites' email

• UICalendar Calendar and Scheduling System using Oracle Calendar
• UICalendar/Oracle Calendar Downloads
• UICalendar on the Web Basics: Login, Password, Help (Logon to UICalendar)

* Note: some rooms require reserving via the site administration office.

Ask questions to the Systems group, report problems with hardware and software to Library Systems by email to LIB-SYS@uic.edu or log in to Request Tracker (RT) (send email to LIB-SYS@uic.edu to request a logon for RT).

• To report hardware and software problems, email LIB-SYS@uic.edu or log in to Request Tracker (RT) -- send email to LIB-SYS@uic.edu to request a logon for RT; call Admin office 312-996-2716.
• Make requests for new hardware, new software and reassinged computers to your Department head -- once approved, submit requests to the Assoc. University Librarian
• To clear simple jams, replace toner cartridge, fill paper trays in public printers, contact your site facilities.
  - Daley: email lib-fac@uic.edu or call the Admin Office at 312-996-2716; contact the Circ desk when the administration office is closed. Add LHSC info...
• Check the ACCC home page for specific information about common passwords, dailing in via a modem from off-campus, FaCT computers, network, software/esales, wireless , etc.
• add Esales link and explanation of available software at UIC.
• Check the UpReport for realtime status, announcements about impending downtime and emergencies
• Call network emergencies, 24 hours: 312-413-8080; Call ACCC online interactive help:312-413-0003

The Information Technology Arcade is a facility limited to UIC Faculty and staff use. It is a place where UIC faculty, ideas, software, and equipment can come together to explore applications of technology and multimedia in higher education. For information and appointments, send email to arcade@uic.edu.

email LIB-SYS@uic.edu

Create trouble tickets directly into RT*

Call Admin office 312-996-2716

email LIB-SYS@uic.edu to get a password for RT

email arcade@uic.edu

Problems with Electronic Resources? Could be many issues. Expand and Flesh out... start using lib-sub????????? various people look at it publisher can accidently turn off a title, systems or bibliographers will need to contact publisher, coul

• Off-Campus and Proxy information.
• Troubleshooting and frequently asked questions about off-campus access to library resources

To report a problem with facilities, i.e. lights, plumbing, building repair, contact Facilities.

• Daley and Science Library, email LIB-FAC@uic.edu
• LHS contact the LHSC Administration Office who will report to LIB-FAC@uic.edu
• For emergencies during office hours, call Daley Administration 6-2716

• For emergencies when the Administration Office is closed, call
  Police: 6-4357; non emergency 6-2830
  Fire: 6-3473
  and notify the Admnistration Office as soon as possible 6-2716

email LIB-FAC@uic.edu

email... lhsc, call?

Emergencies call 312.996.2716

To use professional development funds -- academic staff make requests to the University Librarian; faculty make requests to the Faculty Development Allocations Committee (FDAC). The main FDAC page is at: http://www.uic.edu/depts/lib/about/facexec/fdac.shtml.

Preview the FDAC web pages for changes to the university requirements for reimbursements. Most notable is the new proof of conference hotel requirement, located here: http://www.uic.edu/depts/lib/staff/commwork/fdac/reimbproc.shtml.

To find out your balance is, email lib-bus@uic.edu

email committee members (see Web page) for requests and lib-bus@uic.edu for balances

• What are the UIC Library Listservs?
• How to Find New Lists
• FAQ - Email: Using LISTSERV Discussion Lists
• Listserv Email Discussion Lists
• ACCC Listserv Archives - list of all public UIC Listserv lists, browse their online archives, and post to them - review UIC popular lists ACADEMY
• Lists hosted at LISTSERV.UIC.EDU

Everything related to Personnel administration and records, benefits, academic vacation and sick leave balances, recruiting, student hiring, staff training, and supervisory training (note: LHSU handles most HR, payroll and personnel ??? call or email...).

• Print your Nessie Earning Statements (select Continue)
• Departments submit Academic Leave Reports (PDF)
• Professional Leave Form (PDF)

The Library Staff pages (http://staff.lib.uic.edu) describe committees, minutes and general information:

• UIC Library Staff Directory (PDF) (requires Adobe Reader) or MS WORD
• Staff Newsletter is named ULIB - The University Library Information Bulletin (http://ulib.lib.uic.edu). There's also ULIB archives and search.
• EOM - Employee of the Month

The UIC Online Phonebook is a searchable database of all employees.

Photocopying and printing Services: (need to add specific printing help Mac guest info)

• Daley
• LHSC

To clear simple jams, replace toner cartridge, fill paper trays in public printers, contact your site facilities.

• Daley: email lib-fac@uic.edu or call the Admin Office at 312-996-2716; contact the Circ desk when the administration office is closed.
• Add LHSC info...

Police: 6-4357; non emergency 6-2830

Fire: 6-3473

Notify the Admnistration Office as soon as possible (6-2716)

• UIC Announce
• The UIC Announce Web Page - find events, submit and remove announcements
• Set Your Email Notification Options to receive Massmail and/or UIC Announce notification.

• Passwords for Voyager clients are assigned by the Voyager Security Council (email lib-sec@uic.edu).
• Modification of records in WebVoyage is done by the Cataloging Department (email lib-cor@uic.edu)
• Suggestions for additions to the Library's Collection (form) go to Collections Development (bibliographers by areas of responsibility)
• Questions about Circulation Services go to Circwrks (email circwrks@uic.edu)
• Questions about Technical Services issues go to Techworks (email techworks@uic.edu)
• Questions about WebVoyage design go to the WebVoyage Task Force (link)
• Questions about Voyager:
• for Daily reports involving the Reporter module -- if the problem is with the reports themselves, email the ILCSO helpsesk at oncall@listserv.ilcso.uiuc.edu; if the problem is with the pc, email lib-sys@uic.edu
• for monthly, annual or special requests, email lib-sys@uic.edu
• Voyager System problems (eg, the system is down, Voyager terribly slow) are reported to the AITS help desk 6-4806 (servers live at AITS)
• Processing and Delivery Quadrant (PDQ) makes recommendations for policies and procedures to ensure structured access to all new and existing information resource (including Circwrks, Security Council, Techwrks).
• For troubleshooting UICCAT
, ask lib-sys@uic.edu.
• For Voyager information, see the Endeavor Voyager Support Web (note: this is a site controlled by login and password) and Voyager manuals.
• flesh out -- We are part of ILCSO who works with Endeavor for the consortia, Ling Wang is our technical contact to Endeavor and liaison to ILCSO -- search the ILCSO Directory for contacts.
• Voyager listservs to join are VOYAGER-L, .... flesh out

email LIB-SEC@uic.edu or call ...

Collection Suggestion Form

The Electronic Resources Quadrant (ERQ) is responsible for coordination and representation of library-wide services on the UIC Library Web site (which includes content responsibility for upper levels and editorial oversight of lower levels of UIC Library Web site.

The Style Guide for the UIC University Library's Web pages is located at: http://styleguide.lib.uic.edu. Each Department is responsible its own pages; Systems, working with ERQ, updates top level pages, etc.

The InfoTech Arcade... flesh out.

Note: The UIC University Library's Style Guide is based upon the University's Style Guide.