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Service Policy for Interpreting and Captioning Services

UIC provides federally-mandated interpreting services and other accommodations for qualified students who are deaf and hard-of-hearing.  Services involve a variety of language modes, including American Sign Language (ASL), Pidgin Signed English (PSE), and Signed English, Oral Interpreting, and Communication Access Real-Time Translation (CART) service.  These services are provided by qualified freelance agencies.  Other services include the use of available FM radio systems and note-taking services.  Appropriate services are determined on a case-by-case basis.
The university is responsible for funding all interpreting services related to all enrolled degree and non-degree seeking students (graduate or undergraduate).  These services are provided for all academic courses and course-related activities such as field trips and co-curricular activities.  If the academic or co-curricular program includes expenses (e.g., travel, per diem, and lodging expenses) beyond the actual cost of the disability accommodation, the sponsoring department is responsible for the extra costs.
Students must provide required disability documentation, which includes a current audiogram. Services must be requested in advance through the DRC Communication Access Consultant.
All student interpreting and CART service requests are processed through the DRC Communication Access Consultant.  Requests are processed on a first-come, first-serve basis.  Questions about UIC interpreting and CART services may be directed to the DRC Communication Access Consultant responsible for deaf and hard-of-hearing accommodations on campus.
The need for interpreting services for academic classes takes priority over co-curricular activities and students must follow applicable DRC procedures to submit all requests.
As a student receiving CART and/or interpreting services, it is your responsibility to:

  • Provide the DRC Communication Access Consultant AND your CART provider with at least 24-hour notice prior to the beginning of any class that will be missed.  CART providers are only scheduled for classes in which you are in attendance.
  • Inform the DRC and CART provider of any changes to class schedules, including course drops/adds, classroom changes or additional review sessions, etc.
  • Communicate with your CART provider if changes to the notes are necessary to improve your educational success.
  • Inform the Communication Access Consultant if, after working with a service provider, you continue to have concerns regarding the classroom access.
  • Make requests for additional interpreting services, other than the regularly scheduled class time, through the SSWD office. Please give as much advance notice as possible.
  • Notify the DRC Communication Access Consultant of any concerns or problems with an interpreter.
  • Provide the DRC Communication Access Consultant with class schedules and extra curricular requests well ahead of time.  Failure to provide appropriate notice and communication your needs may result in loss of services.

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