Dispute Resolution Services
DRS provides confidential consultation, facilitation and mediation services to faculty, academic and support staff. Such early intervention can resolve problems without extensive and costly investments of time, energy, morale, and money.
Consultation
Private and off-the-record conversations with faculty, staff, or students to explore concerns and identify potential courses of action
Facilitation
Assistance in reaching and sustaining mutually agreeable solutions to campus problems
Mediation
Mediation services voluntarily elected by parties to a dispute
WHO
Trained advisers and mediators working with conflicts between:
- Faculty members and faculty members
- Faculty members and supervisors
- Non-unionized staff and supervisors
- Unionized staff and supervisors
- Staff and staff
- Students and faculty members
WHAT
DRS assists in the resolution of many types of conflicts, such as:
- Interpersonal conflict
- Dissatisfaction with job/unit
- Dispute with rules
- Communication differences
WHERE
712 Marshfield Avenue Building (MC 602)
WHY
To bring parties to mutually agreeable resolution of differences before they escalate into formal grievances, charges, or lawsuits
HOW
Call Caryn Bills (312) 413-9060
DRS Training Offerings
- Conflict Resolution
- Team Building
- Myers-Briggs Type Indicator
- Negotiation
- DRS Presentation
- Crucial Conversations
Other Resources
List of MediatorsForm for Agreement to Mediate
