Presenters
2011 UIC e-Government Workshop Presenters
Steven Clift
Don Carlsen
Greg Condell
Samuel Ferguson
Todd Hileman
Alan Kraus
Maggie Kuhlmann
Glen Liljeberg
Jesse Manning
Tom Murtha
Kimberly Nelson
Edward Paesel
Ray Schroeder
Thomas Thomey
Greg Wass
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Steven Clift
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Steven Clift is an online strategist and public speaker focused on the use of the Internet in democracy, governance, and community. For the last decade he has worked to fundamentally improve democracy and citizen participation through the use of the Internet. He seeks to change the world one e-mail at a time.
One of world’s leading experts on e-democracy, he is actively networking people around the world determined to make a difference with this new media. A frequent media commentator, Steven Clift speaks publicly with meaning, energy and enthusiasm while providing accessible and useful information. He has presented hundreds of times across twenty-three countries.
Through Democracies Online, he shares knowledge and practical advice directly to thousands of subscribers on his DO-WIRE e-mail announcement list. His Publicus.Net web site contains dozens of original articles and presentations, including his E-Democracy E-Book. Behind the scenes, he supports peer-to-peer online networks for parliamentary online leaders, civic online consultation facilitators and others.
In 2002, Steven received the Minneapolis Award. In 2001 and again in 2003, he was listed among “The 25 Who Are Changing the World of Internet and Politics” by Politics Online and in January, 2000 he was selected as one of Minnesota’s 100 rising stars of the decade by Minneapolis St. Paul magazine.
From 1998 through 2001 he advised the Markle Foundation’s Web White & Blue online election information partnership. In 2000, Web White & Blue organized a major online presidential debate. He provides advice to foundations, governments, civic groups and others on an ongoing basis.
He volunteers as Board Chair of Minnesota E-Democracy. E-Democracy is a non-profit organization that hosts some of Internet’s most highly regarded citizen discussions on state and community affairs. In 1994, E-Democracy created the world’s first election-oriented web site and online candidate debates.
For three years until September 1997, he coordinated the State of Minnesota’s government portal effort and served as the Executive Director of the Minnesota Government Information Access Council in 1997. He served as Co-Editor for the G8 Democracy and Government Online Services Publication that was released January 1999.
After a session working in the Minnesota Legislature, he attended graduate school at the Hubert H. Humphrey Institute of Public Affairs, University of Minnesota. He worked for their Center for Democracy and Citizenship from 1991 to 1993 and built his online experience with the launch of the online Public Policy Network in 1993. As a graduate intern in the U.S. House in 1993 he was among the first users of their e-mail gateway to the Internet. He graduated from Winona State University, a state college in his hometown, with a B.A. in Political Science in 1990.
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Don Carlsen
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Don Carlsen is the Chief Information Officer (CIO) for DuPage County. DuPage County is home to nearly 1,000,000 people and is the second most populous County in Illinois. The County employs about 2,500 people and offers a wide range of services to its residents.
Don has over 20 years of Information Technology experience. During that time, Don has planned and implemented many technology solutions that have resulted in more efficient government services and saving taxpayer dollars. Don is currently working with government leaders to explore opportunities to share services throughout the County, the region and the State. Don is also charged with replacing a 30-year-old legacy system with a new ERP system. Don has a Bachelors degree and a Masters degree in Public Administration from Northern Illinois University, and resides in Naperville.
Greg Condell
Greg is a Senior Manager in Accenture’s Finance and Performance Management (F&PM) service line. In his consulting career he has worked exclusively for Public Sector and Higher Education clients in the areas of process and organization transformation for the last ten years. Sample client experiences include: the fourteen public universities of Ohio; New York University; the Chicago Transit Authority; Columbia University; Miami Dade County; Cook County, Illinois; the General Services Administration for the Federal government; Nassau County, New York; the State of Georgia; and the Metropolitan Transportation Authority of New York. Greg’s client work includes engagements across the transformation lifecycle, from business case development, solution architecture, and large scale implementation projects. Greg has served over 20 clients with Shared Services as some portion of the project work.
Prior to his consulting career Greg worked in various financial and human resource capacities in local government. A former Chief Financial Officer, he is a licensed CPA in Illinois and holds an MBA from the University of Chicago with concentrations in Finance and Strategy.
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Samuel Ferguson
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Mr. Ferguson has been employed by the Village of Schaumburg since 1998 and was hired as Schaumburg's first Director of Information of Technology. He worked as the Village of Palatine's first Director of Information Technology from 1989 to 1998. In his director roles, Sam brought together various islands of departmental technology to form cooperative enterprise technology organizations capitalizing on standards, establishing policies, and information technology governance providing a clear direction for municipal technology. The last two years Schaumburg’s IT Team worked to implement over 25 ERP modules in a 19 month timeframe.
Mr. Ferguson has been the president for the Illinois chapter of Government Management Information Sciences (GMIS) and has held all officer roles of International GMIS, culminating in the president’s position in 2000/2001. Currently Sam serves as the GMIS International Treasurer. Mr. Ferguson has been recognized in the northwest suburbs as having one of the top technology organizations in the metropolitan area. The Village of Schaumburg has been recognized 6 times as a one of the top 10 digital municipalities in the nation by the Center for Digital Government.
Mr. Ferguson holds a M.S. in Administration from Southern Illinois University, Carbondale, IL, a B.A., with departmental honors, from Monmouth College, Monmouth, IL, and graduated from the U.S. Army Computer Science School, Indianapolis, IN.
Todd Hileman
Todd graduated from Arizona State University in 1991, with degrees in Political Science and Speech Communication. Following graduation, he started his career as an administrative intern with the Village of Niles. He then moved to Cary, IL where he served as the Assistant to the Village Administrator. During this time, he received a Masters in Public Administration from Northern Illinois University. Following graduation, he was hired as a city administrator for Vandalia, MO from 1994 - 97 and then Delavan, WI from 1997 - 2000.
In 2000, Todd moved to Avondale, AZ to become the City Manager for a population of 70,000 with a $150 million full service operation. Todd currently serves as the Glenview Village Manager where he manages a $150 million full service municipal operation.
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Alan Kraus
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Alan Kraus, Executive Director, is currently Executive Director of the Broadband Development Group at the Regional Development Institute at Northern Illinois University. In addition to his responsibilities at NIU Mr. Kraus is the Project Coordinator for the F.C.C. Rural Healthcare program in Illinois. The object of this program is to deliver high bandwidth connections to rural hospital for the implementation of telemedicine, telehealth, and health information exchange. Prior to his appointment at the University Mr. Kraus had over thirty years of experience in the development and management of telecommunications companies. Twelve of those years were spent with Viacom and Cablevision with management assignments in business development and cable system operations. From the early 1980’s until his current assignment at NIU Mr. Kraus developed and built companies that provided Broadband support services to public and private sector organizations. These companies under Mr. Kraus’s direction grew from a single employee to revenues exceeding $5 million dollars and 50 employees. These companies were early implementers of Ethernet over Broadband in the manufacturing environments and community-based metropolitan area networks. In particular these companies were known for advising local governments and educational institutions in the development and application of Broadband technologies.
Some of the organizations for which Mr. Kraus has been a featured speaker include the National Association of Telecommunications Officers and Advisors, the National Cable Telecommunications Association, The Law Institute, Rural Health Association and the Illinois Municipal League.
Mr. Kraus has been author or co-author of a number of industry papers and articles. Topics discussed were “Effective Implementation of Broadband Technology”, “Best Practices and Critical Success Factors for Public Sector Connectivity”, “Developing Strategies to Advance Telecommunications Connectivity”.
Mr. Kraus holds a BS in Communications from Southern Illinois University and a Masters in Liberal Arts from the University of Chicago. He is currently adjunct faculty at Northwestern University School of Continuing Studies and an instructor for the Civic Leadership Academy at NIU.
Maggie Kuhlmann
Maggie Kuhlmann is the Google Midwest Enterprise Sales Manager for state & local government and higher education. In that role, she is responsible for providing Google's Enterprise solutions for messaging & collaboration, search, and geospatial data. Prior to coming to Google, Maggie had over 15 years of experience in the software and hardware technology industry. Most recently, she worked as a state & local government account manager for Microsoft Corporation. She also held sales positions at Oracle Corporation, Sun Microsytems, and AT&T. Maggie has a MBA from DePaul.
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Glen R. Liljeberg,
Village of Westmont, Information Technology Manager
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Glen Liljeberg started his career in 1983 in the video production industry and quickly moved into a leadership role directing and editing local Chicago programming, where his shows received numerous awards, including 2 Chicago Emmy Awards in 1987.
In 1988, Glen was hired by South Suburban College to develop a 1.5 million dollar television and radio facility to be used for the instruction of students and the development of educational programming in the region. Glen soon became the College's Technology Coordinator until 1998.
Glen started with the Village of Westmont in 1993, when he was appointed to the Communications Commission. Over the next 7 years, Glen assisted the Village in developing and updating their technology infrastructure for both video and computers.
In 1998, Glen was charged with implementing a Windows server environment and transitioning the Village from multiple independent networks accross 6 facilities to a single connected network. In 2000, Westmont hired Glen as their Technology Coordinator, and in 2005 he became the Village's first IT Manager.
Glen is an early adopter for new technologies and in 2006, started testing Google Apps as a replacement for the Village's email system. As Google advanced the technology and implemented new features, the Village decided in 2010 to make the transition to Google Apps, not only for email, but as a replacement of Office for most of its employees. The transition to Google was completed in March with a 2-6 year period to phase out Office.
Glen is currently the incoming President of the Illinois chapter of Government Management Information Sciences (GMIS) and the current President of the Westmont Rotary Club.
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Jesse Manning
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Jesse Manning is the Vice President of Business Development at CivicPlus, which serves nearly 600 municipal governments around the nation with content management and web application software and services. Jesse’s web-development insight stems from consulting with dozens of local governments in order to assess their online triumphs, trials and tribulations. Jesse has been a featured speaker on topics such as effective website design, Gov 2.0 and project management at multiple government web conferences.
Before joining CivicPlus, Jesse was the Chief of Editorial Operations at Infoition News Services, Inc., where he managed a team of more than 30 employees that worked directly with clients in the federal government, including White House offices, congressional committee staffs, Fortune 500 corporations and multiple government contractors. Prior to his role as Chief of Editorial Operations, Manning was a Senior Analyst who prepared and analyzed news summaries as well as assisted in the development of multiple new business opportunities.
Jesse originally joined CivicPlus as the Director of Product Strategy. Manning performed in-depth research and analysis on current and upcoming trends in e-government technology. Through this research, he developed and implemented product roadmap plans to continue the strategic evolution of CivicPlus web applications. Jesse’s current role as Vice President of Business Development allows him to work closely with the CivicPlus sales team on proposals, contracts, pricing and overseeing the strategic direction of the department. A graduate of Kansas State University, Jesse earned dual-degrees in political science and history.
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Tom Murtha
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Tom Murtha is a Senior Planner for the Chicago Metropolitan Agency for Planning, responsible for CMAP’s congestion management process. This includes areas ranging from freeway performance analysis to freight system planning to non-motorized transportation. Previously, at the Chicago Area Transportation Study, CMAP’s predecessor, Tom was the Chief Transportation Planner, and assisted in developing the 2030 Regional Transportation Plan for Northeastern Illinois. Earlier, Tom was CMAQ Program Chief and an Analyst with the project programming division. Prior to joining CATS in 1993, Tom held various transportation- and planning-related positions in Wausau and Madison, Wisconsin. He received his B.A. in Economics and his M.S. in Urban and Regional Planning, both from the University of Wisconsin at Madison.
Tom lives in suburban Chicago with his wife and two sons. Volunteer experience includes six years on his community’s Parking and Traffic Commission, including two years as Chairman.
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Kimberly Nelson
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Kimberly Nelson joined Microsoft Corporation in January, 2006 and now serves as Executive Director of eGovernment and Director of the US Public Sector’s State and Local Government Solutions team. In this capacity she leads a team working with government CIOs and other leaders to establish long-term strategies for more efficient and cost-effective online services. Her role also includes extensive collaboration with Microsoft's vast partner ecosystem, working to drive solutions that will ensure the predictable delivery of improved online services while helping to reduce the cost, risk and deployment time associated with sophisticated systems.
Prior to joining Microsoft, Ms. Nelson spent 26 years in the public sector – 22 with the Commonwealth of Pennsylvania and four with the United States Environmental Protection Agency where she served as the Presidential appointee and US Senate confirmed Assistant Administrator for Environmental Information and Chief Information Officer.
Ms. Nelson was instrumental in expanding the Chief Information Officer’s role within the Environmental Protection Agency and oversaw the creation and implementation of several major initiatives including a Federal, state and tribal information sharing project, the foundation of which has recently been selected by the White House as the basis for state reporting under the American Recovery and Reinvestment Act. She was a leader in the use of indicators to measure performance and managed the issuance of the first national Report on the Environment. Ms. Nelson served on the Federal CIO Council Executive Committee and as co-chair of the CIO Council’s Architecture and Infrastructure Committee.
During her state career, Ms. Nelson worked in a number of staff positions in the Senate of Pennsylvania, the Public Utility Commission, and the Departments of Aging and Environmental Protection. She was the first to hold the position of Chief Information Officer in the Department of Environmental Protection and later served as Executive Deputy Secretary, the second highest position in the department.
During her career, Ms. Nelson was awarded numerous honors such as
- Microsoft’s Gold Club, 2009
- Government Computer News Civilian Executive of the Year, 2004
- Federal Computer Week's FED 100 Award, 2004
- AFFIRM's Award for Excellence in EGOV, 2004
- Outstanding Secretary's Award for Excellence, 1989, 1997, and 1999
Ms. Nelson serves on a number of Boards and Committees, including the Executive Committee for the Washington, DC based Industry Advisory Committee; NatureServe; and AFCEA Bethesda Chapter. She is also a fellow and CIO Sage with the Partnership for Public Serices.
Ms. Nelson graduated from Shippensburg University in 1978 with a Bachelor of Science in Secondary Education, Political Science, and from the University of Pennsylvania in 1987 with a Master of Public Administration.
In addition to working for Microsoft, Ms. Nelson serves on a number of boards and committees and is married with two teenage daughters.
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Edward Paesel
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Ed Paesel has served as the Executive Director of the South Suburban Mayors and Managers Association since 2000. Prior to that, he served as Director of the Third Airport Information Clearinghouse from 1989 to 2000 and Mayor of Sauk Village from 1977 to 1989.
In April 2008, Mr. Paesel was appointed to the METRA Commuter Rail Board of Directors representing South Suburban Cook County. He also serves as Vice Chairman of the Land Use Committee of the Chicago Metropolitan Agency for Planning as well as a member of the CMAP Planning Coordinating Committee.
Ed Paesel has also served on transportation transition teams for both Governors Ryan
and Blagojevich. He served as President of South Suburban Mayors and Managers Association in 1981 – 82.
He also serves as a member of the Cook County Workforce Investment Board, a director of the Cook County Suburban Economic Development Corporation and the Bloom High School District #206 Education Foundation. In 2000 he was elected to the Bloom High School Hall of Fame. He received a Bachelors Degree from Illinois State University in 1971 and a Masters Degree in History from Illinois State University in 1973.
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Ray Schroeder
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Ray Schroeder is Professor Emeritus of Communication, and founding director of the Center for Online Learning, Research, and Service at the University of Illinois at Springfield. Schroeder has numerous national presentations and publications in online and technology-enhanced learning. Ray has published the popular Online Learning Update and Educational Technology blogs for the past decade. He was a Sloan Consortium Distinguished Scholar in Online Learning 2002-2003, recipient of the 2002 Sloan-C award for the “Most Outstanding Achievement in ALN by an Individual,” University of Southern Maine “Visiting Scholar in Online Learning” 2006-2009, and co-founder of the New Century Learning Consortium. Most recently, Ray was named the inaugural 2010 recipient of the Sloan Consortium's highest Individual award - the A. Frank Mayadas Leadership Award. Schroeder is a charter Sloan Consortium Fellow.
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Thomas Thomey
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Thomas A. Thomey is the president and founder of Municipal GIS Partners, Incorporated. Tom has been working in the Geographic Information Systems (GIS) industry since 1986. He has worked in several capacities including application development, project management, and senior consulting. Tom served as GIS Manager for the City of Highland Park from 1994 through 1997. He was responsible for all aspects of the GIS including data maintenance, software development, and program management. It was during this time that he began to appreciate the challenges that communities face regarding technology.
In 1998 Tom formed MGP to meet the needs of small- and medium-size communities. He recognized that traditional business models were not cost-effective for these organizations. Tom developed a shared-services approach by which communities work collaboratively to manage cost and risk. His vision was adopted by a group of communities called the GIS Consortium.
Tom’s educational background includes Bachelor of Science degrees in Computer Science and Applied Science and a minor in Mathematics from the University of Wisconsin-Parkside.
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Greg Wass
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Greg Wass joined Cook County in December 2010 as Chief Information Officer, running the Bureau of Technology under new County Board President Toni Preckwinkle. Greg plans to make Cook County a highly collaborative enterprise with joint IT planning and performance management across more than 20 County bureaus, districts, boards and elected offices. Already the County has made forays into social media and shared services, and is preparing to take on ERP, server consolidation and virtualization and cloud computing over the next four years.
Prior to joining the County, Greg was the CIO for the State of Illinois. During his tenure, Illinois was recognized nationally for transparency of public information on the web, and for improving government operations through consolidation and shared services. Greg served on the Executive Committee of NASCIO, and was invited to speak at the Harvard Kennedy School’s global leadership program on shared services in government.
In 2009, Illinois was awarded the largest ever multi-program federal planning grant for its connected health and human services Framework project, and in 2010, the state completed a major modernization of its Unemployment Insurance systems. Greg has chaired the Illinois Century Network policy committee since 2007, and was the co-author of Governor Quinn’s economic plan for Illinois, which focuses on the key role of public infrastructure, including broadband, in economic recovery.
Greg has previously been a management consultant and partner at PTW, based in Oak Brook; a consulting director at CGI; and vice president at ACS Government Services. He received a B.A. in Economics from Northwestern University and M.A. in Economics from the University of Illinois, and since 2005 has taught courses on technology, sustainability and globalization in Northwestern’s public policy program.
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