Policies, Procedures & Services

PDP POLICIES

If you would like PDP student assistance on a research project, you must now fill out a request form (attached to this newsletter; copies are also available outside the PDP office and on the website). The PDP supervisor will coordinate these requests and ensure both that jobs are completed in a timely fashion and that PDP students are fulfilling their duties and expectations. Given that the PDP involves the classic principal-agent problem, we would like to discourage the situation of multiple principals, which as we all know, increases transaction costs and leads to efficacy losses, shirking and a whole host of undesirable outcomes. 

Click here for a copy of request form

What PDP Does and Does Not Do

·     Assist fellow graduate students and faculty conduct statistical and other data-related analyses (for example, generating GIS data maps). PDP students are available to assist with limited data-entry tasks and can help locate sources for electronic data, as well as convert such data across platforms.

·     Consult with end-users in the department regarding computing issues

·     Participate in Research Design and Methods Workshops.

·     Supervise and maintain the computing lab (BSB 1129).

·     Oversee data archiving.

·     PDP students DO NOT provide photocopy services.

·     PDP students DO NOT function as personal research assistants. Faculty/Students with larger projects requiring more intensive research assistance should seek alternative support.

·     PDP students DO NOT assist with computer-related hardware and software issues. They have been heavily utilized in this capacity in the past; however there are other graduate student assistants who have been explicitly hired for this purpose. Information on the OSSR computer support person and his/her office hours and contact information will be dissemination soon. If you cannot reach this individual, please contact the computing staff at ACCC:

·     Client Services Office
312-413-0003 consult@uic.edu
General computer consulting, account and password problems

·     Network Operations
312-413-8080 operator@uic.edu
Network emergencies, server problems, 24 hours

·     LAN Services
355-0857, Mon-Fri 9am-5pm
lan@uic.edu
Server Services and ACCC LAN;

·     PC Repair Onsite
413-0003 micros@uic.edu
Hardware repair, software/network installation

·     UIC Operator
996-7000
Campus telephone directory service

·     Telecom Services
996-7144
General info, customer service orders, cell phones, pagers

·     Phone Repair
996-7171
Phone problems

·     Video Conferencing
996-3282
Room-based videoconferencing

·     Voicemail Services
413-2720 voicemail@uic.edu
Voicemail problems

·     Instructional Technology Lab
996-9824 itl@uic.edu
Web and multimedia development, instructional technology support

·     ACCC Web Masters acccwebstaff@uic.edu
Web server inquiries, Web space

·     Statistical Consulting
stats@uic.edu
Statistical inquiries

COMPUTER LAB POLICIES

The lab has a door-stop with “PC LAB” marked on it; use it rather than a chair.

Dispose whatever you bring into the lab (including food items, waste paper, etc.).

Do not lock the machines. Check print settings before printing (use Print Preview). Avoid wasting paper. When possible, use duplex printing (i.e., print on both sides of a single sheet of paper). If the printer(s) is out of paper, get some reams from the main supply room and refill the paper trays. Shut the door to the lab if you are the last individual vacating the lab (even if only for a few minutes).