SCAILAB - Student Computer Aided Instruction Lab
Welcome to the Student Computer-Aided Instruction Lab, otherwise known as SCAILAB. More than a computer facility, it is a community of both faculty and students, and as a consultant you help us achieve the educational mission we have set for SCAILAB. In addition, you make SCAILAB a comfortable, pleasant, and fun place to work. By working here you can learn new software/hardware, get a clearer sense of what it takes to really support technology users, and gain valuable experience in working with and helping a wide variety of people. While on duty as a consultant, you are the most important part of the lab: a friendly, knowledgeable, and helpful person to whom confused and occasionally frantic computer users can turn for information and guidance.
Frequently Asked Questions
Who are the consultants, what are they expected to know, when are they available to help me?
Who comes up with these hours anyway?
What if I want to work in SCAILAB during hours that are not listed as open hours?
I need a specific computer for a project, can I reserve it?
What if I need help running a program or just remembering how to log on?
Where can I find a dictionary or thesaurus in SCAILAB?
Who should I talk to if I think there's a problem in SCAILAB or if I am disturbed by a consultant or lab user?
How can I become a SCAILAB consultant?
What benefits are there from being a SCAILAB consultant?
Where can I get a copy of the official SCAILAB rules, policies and procedures?
While on duty, consultants should: