Frequently Asked Questions
I. ID Cards & Forms
How do I obtain my
member ID Card?
To access my discounted dental & vision benefits, do I use my CampusCare ID Card?
Where can I submit the online
2. Benefits & Coverage
Is there more information about my
Is there coverage for maternity care?
Are occupational therapy services covered?
3. Dependent Coverage
member add a family member to their coverage?
What is the process to add a new spouse to my
How do I add a new baby to my
Is there an extra charge for dependent coverage?
How do I cancel my dependents' coverage?
Are dependents automatically re-enrolled each term?
4. Waiving and Reinstating Coverage
Already have health insurance coverage and do not need
, what should I do?
Do I need to waive
coverage every semester?
After completing a
waiver form, when can I expect to receive credit on my student account?
How can I check to see if I have
I have already waived out of
. If I lose my health insurance coverage, can I re-enroll into
I work at the University and plan on taking a class. I qualify for a waiver of my tuition. Does a tuition waiver automatically waive me out of the
5. Fees and Dates
How much does
Will financial aid cover
coverage begin and end?
How do I continue
coverage through the summer?
Can I extend my
coverage after I graduate?
6. Receiving Healthcare Using Your
What should I do if I need to see a physician?
Can I go to any physician or hospital I choose?
What do I do if I have a severe or life-threatening medical emergency?
Where can I fill my prescriptions?
Can I get my prescriptions filled for more than just a single dose?
Can I use any pharmacy I want?
8. Co-Payments, Bills and Reimbursements
Are there any deductibles or co-payments associated with the
Are there any claim forms to complete?
I received a bill for services I thought were covered under
. What should I do?
How am I reimbursed for covered prescription drugs obtained through the discount prescription drug program?