33rd Annual Convening of Crisis Intervention Personnel
CONTACT USA Conference
Lifeline Internatonal
May 7, 8, 9, 10, 2009 – Chicago, Illinois
SUMMARY OF SELECTED PRESENTATIONS
Addressing the Continuing Education Needs of Telephone Volunteers – Tiffany Wandy, Lifeline Shanghai
Assisting Sudden Death Families in an Emergency Department Setting – Marcia Williams, Systemic Perspectives
Body Image and Eating Disorders within the GLBT Population: The Basics, William Jarvis and Holly Gomez, Illinois School of Professional Psychology
Building Bridges Over Troubled Waters: Crisis Intervention for Traumatized Children, Brian L. Bethel and Julie Oates, Scioto Paint Valley Mental Health Center
Can "Second Life, A Virtual World" Play A Role In The Future of Crisis Centers?, David W. Letcher, Ph.D. and Eleanor K. Letcher, M.Ed.CONTACT of Mercer County New Jersey
Chronic Callers: Policies and Practices – Ron Walker, Telecare Distress Centers of Canada Inc.
Connecting Care with Technology, Dawn O’Neil, AM, Lifeline Australia
Consumer Service Orientation: Developing and Evaluating a Standard of Excellence in a Crisis Suicide Hotline – Adam M. Horn and Pat Morris, M.Ed, Care Crisis Response Services, Volunteers of America Western Washington
CONTACT USA Accreditation: Information and Support, Molly McCoy Brack, CONTACT USA
Crisis Intervention and Hospital Prescreen, Nancy J. Stephani, Century Health, Inc.
Critical Incident Stress Debriefing in the Workplace – Marie Malek Robinson, CEAP, SAP, CTAC-ACP, Illinois Department of Transportation
Gatekeeper and Bullycide: The New Face of Bullying - Bullying Boys and Mean Girls and the Connection to Teen Suicide, Missy Wall, M.Div, MSW, Contact Crisis Line
Humor in the Workplace, Mary Drexler, MSW, CONTACT USA
iCarol.com Helpline Software: Advanced and New Features – Neil McKechnie, iCarol.com
Lifeline USA Standards, Guidelines and Practices – G. Lee Judy, National Suicide Prevention Lifeline
Lois Lane Loves Clark Kent: Understanding the Addictive Dynamics Between the Borderline and the Co-Dependent, Cheri DeMoss, Empowering Options
Mix ‘n’ Match: The Way New Theories are Born – Diane C. Powers, Psy.D., The Juniper Center
Navigating and Advocating – Sarah Buila, School of Social Work, Southern Illinois University
Operating a Crisis Residence Using the S.A.L.T. Model – James D. Fouts, LSW, New Perspectives Crisis Residence
Opportunity for Crisis Centers, Jill Ordonez, LMSW, 2-1-1 and Samaritans
Performance Indicators for a Crisis Hotline, Susan L. Schmidt, Childhelp National Child Abuse Hotline
Predictor Profile to Assess Recurrence Phenomenon of Suicidal Incidents among Target Population in Washington State, Vatsalya Vatsalya,MD, American University, Washington, DC, Dr. Robert Karch, Health Promotion Management and Silvia M Argueta MD, Evangelic University of El Salvador
Preventing Suicide Among College Students: A Community Wide Approach, Dr. Karen VanDeusen, Dr. Kathy Lewis Ginebaugh, Allison Buller and Dr. Delores Walcott, Western Michigan University Suicide Prevention Program
Retention of Volunteers on Distress Lines – Ron Walker, et. al., Telecare Distress Centers of Canada Inc.
Role Playing Success – Jeremy Jaramillo, Agora Crisis Center, University of New Mexico
Serving Diverse Callers (language and culture), Vanita Varma and Ron Walker,
Suicide in the Military – Don Villella, CONTACT Beaver County
Teaching Nonjudgmental Attitudes, Peter Meyers, MTS, Contact the Crisis Line Telecare Distress Centers of Canada, Inc.
The CISM Controversy: Implications for Crisis Intervention – Jerry Lane
The Loss Experience – Barry Greenwald, Ph.D. and Fernando Planas, CONVENING
Training Activities, Games and Exercises for Crisis Line Phone Workers – Molly McCoy Brack, Agora Crisis Center, University of New Mexico
Understanding Self Injury: The Basics, William Jarvis, BA, Illinois School of Professional Psychology and Jakub Owca, MA, The University of Illinois at Chicago
Violence and Crisis at Work, Ranjana Bhargava, RB Consulting