Service Integration for Domestic Violence: From Crisis Intervention to Crisis Prevention

Lynn Johnson, JD

Nancy Kluth, MA, CADC

Melissa Meade, MS, LPC

Southwest Women Working Together

4051 W. 63rd Street

Chicago, Illinois 60629

(773) 582-0550

swwt@megsinet.net

This panel presentation and discussion focuses on techniques for a holistic approach to crisis intervention for survivors of domestic violence and/or sexual trauma. The authors represent various programs at a not-for-profit, community based women's organization, which serves women primarily from the southwest side of Chicago. Presenters begin with an overall summary of the services offered at Southwest Women; namely, domestic violence/sexual assault/sexual abuse crisis counseling, general counseling, subsidized housing, job training and placement, family support, community organizing and advocacy, community education, and homeless and domestic violence shelter.

Next, the presenters detail key interventions for domestic violence housing, such as The Domestic Violence Emergency Response Network (DVERN) This 24-hour help-line provides crisis intervention information, referrals, transportation, and immediate placement for women fleeing violence, is described in detail. DVERN is supplemented by Courage Homes, safe and confidential scattered-site apartments designated for battered women and their children. Located at Southwest Women's homeless shelter, these programs allow for in-depth case-management and intra-agency service provision.

The panel also delineates the integrated services offered at Southwest Women through the women and children's counseling program. Rather than offering only crisis-oriented domestic violence counseling, counselors conduct detailed assessments and offer long- or short-term psychotherapy at little to no cost. Counselors are trained to address the multitude of issues presented by this population, such as sexual assault, prostitution, childhood sexual abuse, depression, post-traumatic stress, and drug and alcohol dependency. The Counseling Program offers individual as well as group and family therapy.

Through an overview of service integration, the panel examines a system through which individuals in crisis are supported at intake, provided with follow-up programming, and encouraged to follow through with interventions designed to prevent future crises. Presentations are followed by discussion, questions and answers, and audience participation in the sharing of successful examples of service integration as crisis prevention.

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