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National Hopeline Network Track
H. Reese Butler II,
President and Founder of KBHC
Kristin Brooks Hope Center
2001 N. Beauregard St., 12th floor
Alexandria, VA 22311
reese@hopeline.com
An important part of any crisis line is the access to quality up to date resources or the ability to roll emergency rescue
such as an ambulance, mental health mobile response team and event the police in extreme cases.
This workshop examines the role crisis centers can play in networking these valuable resources and the interplay
between them and the 2-1-1 and 9-1-1 agencies that provide those resources. Using the Houston Crisis Center and
Harris County 9-1-1 system as the model this workshop will show the attendee how to develop these community
partnerships and how to gain the most out of them for the improvement of the community.
We will cover the web based RIES (Resource Information and Evaluation System) how it works and how you can use it
for free in your local community crisis center to track your own data on the web and allow the resources to do their own
updates.
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