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I am a Distinguished Member of Technical Staff at Lucent Technologies
in Naperville, Illinois. I received a Master of Science degree in
Computer Science from Illinois Institute of Technology in Chicago.
I am currently working on the computer software architecture for
multimedia enabled telecommunication services over Internet Protocol
networks. This means that phone calls made over the Internet will
let us share live video and computerized data (pictures, music,
web pages, etc.) as we talk with our friends and others. We will
be able to use the Internet on our mobile cell phones as well as
on PCs.
The most exciting part of my career is creating new software designs
for new telephony services, sharing my ideas with a team of people,
and seeing those ideas become real working services on telephone
switch computers, used by real people. One service that I played
a major role in designing was Automatic Callback. By dialing "*69",
you can call the last person who rang your phone, even though you
don't know who called, or what their phone number is. I was thrilled
to see this service mentioned in a "Cathy" comic strip, and in a
song by REM. I was also excited when a paper I wrote, "A Multimedia
Services Architecture for Converged Voice and Data Networks" was
accepted for publication and presentation at the World Telecommunications
Congress/International Switching Symposium 2000, in Birmingham,
England. It was fun to travel, and to present my paper to a large
audience of experts in my field from all over the world. During
my spare time, I even visited old Warwick Castle. I also wrote several
papers, which were published in a magazine, "The Bell Laboratories
Technical Journal". One paper won an award for "Best Paper ". I
invented a computer software idea that I filed with the U.S. patent
office. That was exciting, too!
One of the toughest barriers to overcome in arriving at my current
position has been my own fear that maybe I would not be good enough
or that I would fail. For example, I was afraid when I first enrolled
in the Computer Science program at the Illinois Institute of Technology.
What if it was too hard? I made up my mind that I would try, and
that if I failed, then I would try something else. I discovered,
however, that I loved designing computer programs and that I was
good at it! I helped other students get their programs to work,
and it felt good to help them succeed, too. Another tough barrier
for me has been dealing with competitive people who criticize my
work. I tune out their negative messages. I keep my eyes on my goals,
I believe in myself, and I believe in the power of a group of people
working together, and treating each other with kindness and respect.
The last tough barrier for me is that I may not look like the stereotype
of someone who is good in computers! Some of my bosses or co-workers
at first assumed that I could not do the things that I can do, their
expectations were too low. I did not let their low expectations
affect my work, though. I showed them what I could really do, and
they came to respect and even to admire my abilities. The key to
my success is that I keep focused on doing what I enjoy doing, what
I am good at doing, and the opportunities, rewards, and recognition
come along sooner or later.
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