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Wanda Ritchie
Senior Operations Manager
Eastman Gelatine Corporation, subsidiary of Eastman Kodak Company
Peabody, MA

1) Current Career Position
As Senior Operation Manager, I am responsible for all site operations at our photographic gelatin manufacturing facility. I lead a managment team which establishes strategic direction and works to improve every aspect of our business- employee development, community relations, workplace safety, environmental compliance/resource conservation, product quality, manufacturing cycle time and cost.

2) Education
I hod a Bachelor of Science degree in Chemical Engineering from Case Western Reserve University, Cleveland, Ohio (1980).

3)Most Exciting Part of My Career
The most exciting part of my career is working with diverse groups of people to develop and accomplish the most creative and highest value solution possible to a wide range of business opportunities. Everyday, I blend technical and business skills with "people skills" (listening, coaching, group dynamics) to lead individuals and groups to a higher level of performance. I enjoy creating an environment where team members actively listen to all ideas, search out key data, challenge current practices, assess risks and ultimately discover solutions that no one, individually, would have thought of.

4) Toughest Barrier to Overcome to Reach My Current Position
The toughest barrier I needed to overcome to reach my current position was establishing my credibility and skills as a leader. Early in my career as an engineer, I was able to demonstrate my technical skills by designing and successfully implementing process and product improvements. As I moved into leadership positions, my work and success became dependent on the succes of my whole team. I needed to learn to effectively delegate and to trust others. I realized that dealing with people can be much more challenging (and more rewarding) than dealing with chemical and mechanical systems.

During my early leadership assignments, I often found myself frustrated dealing with my fellow leadership team members (all men, all about 20 years older than me). In hindsight, though, I have come to appreciate the lessons and self-discovery that came from my relationship with each one of my "mentors." Now, I try to remember those feeling and frustrations as I mentor my team members.