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DL FIRST (Faculty In Room Support Technician)

Distance Learning Faculty in Room Support Technician


  • Get paid while going to class
  • Great Resume Builder
  • Networking opportunity with IT Professionals.
  • Enrich your knowledge base with the latest technology


  • Provide AV/Distance Education/technical support to instructors
  • Create Service Desk tickets for classroom issues
  • Participate in periodic meetings, Meet and Greet with faculty at the beginning of each semester
  • Provide help with Blackboard 'DL FIRST' blogs, training and collaborative tools
  • Refresh your knowledge with updated training at the beginning of every semester
  • Occasional meetings/collaboration with other institutions


  • P1 student at Rockford or Chicago campus
  • Convergent thinker capable of providing temporary solutions to class session issues before escalating to IT
  • Proactive, punctual and responsible in setting up the classroom sessions
  • Availability to participate in biweekly meetings (over video) with other DL student technicians
  • Good communication skills and the ability to report all of the technical issues to IT staff asap

Apply here