Resources & Tools
Additional Support Services
Server Services (Novell Server problems): firstname.lastname@example.org
ACCC Operators: 3-8080
ADSM (backup) forgotten password
ITS (Hospital Winstations):
(On subject line put the word "service")
UIC site-licensed software problems
If you have problems with software supplied in the network services kit or if you have server services, have account and password problems you can call the Academic Computing and Communications Center.
AITS: (Problems with EOS, ECOS, ESTR, DOC. DIRECT)
UIC Public Computer lab problems
If you experience any hardware problems in a computer lab (monitor is broken, computer won't turn on, drives malfunction, etc.) you can use the public computer lab troubleshooter
If you experience any software problems in the lab (operating system won't load, applications won't run or are slow) contact
see the computer lab troubleshooter
Other Helpful Tools
Email Troubleshooter (Pine, Eudora, not receiving email, listservs, common email problems, etc.)
UNIX application and web page problems TIGGER & ICARUS web page problems, restoring deleted files with dsmc, SAS, SPSS, etc.
Latest Pricing on an OmniTech computer (A current price quote on an OmniTech system Call ITU at 6-8736 about your specific configuration).
Mac Wireless Connectivity ( Steps to connect ipod/iphone/itouch to UIC wireless)
ADSM Status Tool You can check the status of ADSM backup using this tool.
Windows XP Upgrades
Upgrade your PC from Windows '98, Windows M/E, or NT 4.0, to this new operating system that offers greater reliability and a productivity enhancing functions.
Faculty and Staff can use the web-based calendar and contact management system to maintain a personal contacts and appointment calendar or to check availability of classrooms and conference rooms. Contact email@example.com for more information.
Check availability of classrooms and conference rooms
Obtain a login to maintain your calendar and contacts
Video Conferencing in Deans Office
Polycom Video conferencing equipment is installed in room 145. Call the Dean's Office, ex.6-2497, to reserve the room. Review instructions for operating the equipment, and or/call ex. 6-8736 for technical assistance.