Resources & Tools
Additional Support Services
Server Services (Novell Server problems): lan@uic.edu
ACCC Consultants:
Email:consult@uic.edu
Phone: 3-0003
ACCC Operators: 3-8080
ADSM (backup) forgotten password
ITS (Hospital Winstations):
Email:itshelp@uic.edu
(On subject line put the word "service")
Phone: 3-7717
UIC site-licensed software problems
If you have problems with software supplied in the network services kit or if you have server services, have account and password problems you can call the Academic Computing and Communications Center.
Email: consult@uic.edu
Phone: 312.413.0003
Url: http://www.uic.edu/depts/accc/index.html/
AITS: (Problems with EOS, ECOS, ESTR, DOC. DIRECT)
Phone: 6-4806
UIC Public Computer lab problems
If you experience any hardware problems in a computer lab (monitor is broken, computer won't turn on, drives malfunction, etc.) you can use the public computer lab troubleshooter
If you experience any software problems in the lab (operating system won't load, applications won't run or are slow) contact
Email: consult@uic.edu
Phone: 312.413.0003
see the computer lab troubleshooter
Other Helpful Tools
Email Troubleshooter (Pine, Eudora, not receiving email, listservs, common email problems, etc.)
UNIX application and web page problems TIGGER & ICARUS web page problems, restoring deleted files with dsmc, SAS, SPSS, etc.
Latest Pricing on an OmniTech computer (A current price quote on an OmniTech system Call ITU at 6-8736 about your specific configuration).
Mac Wireless Connectivity ( Steps to connect ipod/iphone/itouch to UIC wireless)
ADSM Status Tool You can check the status of ADSM backup using this tool.
Software for Students, Faculty and Staff
Projects
Windows XP Upgrades
Upgrade your PC from Windows '98, Windows M/E, or NT 4.0, to this new operating system that offers greater reliability and a productivity enhancing functions.
Benefits of a Windows XP Upgrade for your PC
Oracle Calendar
Faculty and Staff can use the web-based calendar and contact management system to maintain a personal contacts and appointment calendar or to check availability of classrooms and conference rooms. Contact pharmhelp@uic.edu for more information.
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Check availability of classrooms and conference rooms
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Obtain a login to maintain your calendar and contacts
Video Conferencing in Deans Office
Polycom Video conferencing equipment is installed in room 145. Call the Dean's Office, ex.6-2497, to reserve the room. Review instructions for operating the equipment, and or/call ex. 6-8736 for technical assistance.