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Information Technology Unit

Resources & Tools

  Additional Support Services


Server Services (Novell Server problems): lan@uic.edu

ACCC Consultants:
Phone: 3-0003

ACCC Operators: 3-8080

ADSM (backup) forgotten password

ITS (Hospital Winstations):
(On subject line put the word "service")
Phone: 3-7717

UIC site-licensed software problems
If you have problems with software supplied in the network services kit or if you have server services, have account and password problems you can call the Academic Computing and Communications Center.
Phone: 312.413.0003

AITS: (Problems with EOS, ECOS, ESTR, DOC. DIRECT)
Phone: 6-4806

UIC Public Computer lab problems
If you experience any hardware problems in a computer lab (monitor is broken, computer won't turn on, drives malfunction, etc.) you can use the public computer lab troubleshooter

If you experience any software problems in the lab (operating system won't load, applications won't run or are slow) contact
Phone: 312.413.0003
see the
computer lab troubleshooter

  Other Helpful Tools


Email Troubleshooter (Pine, Eudora, not receiving email, listservs, common email problems, etc.)

UNIX application and web page problems TIGGER & ICARUS web page problems, restoring deleted files with dsmc, SAS, SPSS, etc.

Latest Pricing on an OmniTech computer (A current price quote on an OmniTech system Call ITU at 6-8736 about your specific configuration).

Mac Wireless Connectivity ( Steps to connect ipod/iphone/itouch to UIC wireless)

ADSM Status Tool You can check the status of ADSM backup using this tool.

Software for Students, Faculty and Staff



Windows XP Upgrades
Upgrade your PC from Windows '98, Windows M/E, or NT 4.0, to this new operating system that offers greater reliability and a productivity enhancing functions.

Benefits of a Windows XP Upgrade for your PC

Oracle Calendar

Faculty and Staff can use the web-based calendar and contact management system to maintain a personal contacts and appointment calendar or to check availability of classrooms and conference rooms. Contact pharmhelp@uic.edu for more information.

Video Conferencing in Deans Office
Polycom Video conferencing equipment is installed in room 145. Call the Dean's Office, ex.6-2497, to reserve the room. Review
instructions for operating the equipment, and or/call ex. 6-8736 for technical assistance.