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March 22, 2000 1:30pm CST Topic: Understanding, Accessing, & Appealing Your Healthcare Benefits Connect to Webcast KMCO. Click here to connect to the webcast. A RealPlayer window will appear on your screen, and after a few seconds the audio will begin automatically. Once the audio has begun, you may leave the RealPlayer window open, or you may minimize it clicking the first small box, which contains a horizontal line on the upper, right corner of the Player window. This will minimize your Player window, but still allow you to hear the broadcast. Do not click the third box marked X. Doing so will disconnect you from the broadcast. If you are disconnected from the broadcast you can reconnect by clicking one of the "click "here links at the beginning of this paragraph. To reopen the Player window, click the RealPlayer button that appears on the bar on bottom of your screen. Throughout the webcast you can click on other links on this site, such as the Session Resources below. Let us know what you think of the webcast session, as well as your suggestions for future shows, by sending us a message at kmco@uic.edu. Session Speakers Faye Eldar, M.Ed., Family Liaison, Quality Community Managed Care Project: Phase II, located at the Center for the Advancement of Distance Education, School of Public Health, University of Illinois at Chicago. Barbara Melman, President of Claim Relief, a Chicago company that assists people with health insurance problems. Ms. Melman is also a columnist for the Chicago Sun-Times, http://www.suntimes.com/index/melman.html Cheryl Carter, a parent of a special needs child. Ms. Carter resides in Tinley Park, Illinois. Session Resources (Click on any of the links below) PowerPoint Presentation: A summary of the key points of the webcast session. Download or view the original PPT file. To move through the slides, simply press the Page Up or Page Down button on your computer keyboard. To return to this web page, click the Back button on the toolbar on the upper, left corner of your computer screen. You will need PowerPoint 95 to view this presention. If you don't have either version of PowerPoint, click the HTML Version to view a slideshow version of the presentation. To return to this web page, click the Back button on the toolbar on the upper, left corner of your computer screen. Frontline
Online: This is part of a PBS site
on Health Maintenance Organizations. "How
to Challenge Your Plan's Decisions" describes
specific steps for the consumer to take.
Washington Assistive Techology Alliance: Discusses a variety of techniques that can be used to get funding for assistive technology. This process applies to all appeals of insurance denials. (http://www.wata.org) dr.koop.com:
Details how to challenge an HMO decision and
how to file a complaint. (http://www.drkoop.com/hcr/ Defining Medical Necessity- A manual on Strategies for Promoting Access to Quality Care for Persons With Developmental Disabilities, Mental Retardation, and other Special Health Care Needs. Available in print only for no cost from the National Maternal and Child Health Clearinghouse in Vienna, VA. (703) 356-1964. http://www.nmchc.org Let us know what you think of the webcast session, as well as your suggestions for future shows, by sending us a message at kmco@uic.edu. |