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Foresight: Your Child's Vision in the Era of Managed Care

November 22, 2000

Faye Eldar: Hello everyone. Welcome to our broadcast of KMCO about children with special health care needs and managed care. Today we're going to be talking about managed care and your child's vision, focusing on vision care for children with special needs. Our speakers today are Dr. Sandra Block who is a professor and optometrist at the Illinois College of Optometry and Pamela Caldwell who is a parent from Chicago, Illinois.

This is Faye Eldar, your moderator, from the University of Illinois School of Public Health, Center for the Advancement of Distance Education. We're glad that you've joined us today and will be listening to our show about vision care. First I'd like to ask each of our speakers to please introduce themselves to the audience. Dr. Block

Sandra Block: Hi, my name is Dr. Sandra Block. I am an optometrist. I graduated 19 years ago at the Illinois College of Optometry and then I did a one-year residency in multipli-handicapped children, emphasizing their visual needs. I also have a masters in education because I felt that background would help me a great deal in working with kids. In addition, I work with Special Olympics. I'm a director of education and research for the Special Olympics Opening Eyes program, which is an international program. And currently, I am working at the Illinois Eye Institute which is the clinic associated with the college in the pediatric binocular vision service.

Pamela Caldwell: I'm Pam Caldwell. I'm a parent of twin boys who are multipli-handicapped. They're almost 13. Joey has cerebral palsy and is autistic up right to the emh cognitive level. Patrick is profoundly cognitively impaired, totally non-verbal, has some feeding issues and is somewhat physically involved, but does ambulate by himself. I've obviously been involved in all these issues for almost 13 years and had various jobs in the community working with parents and service providers and I'm currently working LANS, which is part of Illinois, every community in Illinois is part LANS and I work on the child abuse prevention issues.

Faye Eldar: What does LANS stand for Pam?

Pamela Caldwell: LANS is the local area network of care and every community or township in Illinois is in a LANS. It's based on a geographic area and it's primarily to keep kids with emotional disorders in their communities as opposed to being either sent to another residential facility or to foster care.

Faye Eldar: Okay, well that's very interesting. Dr. Block, I'd like you to start today and explain to us please what is vision care and who are the professionals who are involved in vision care?

Sandra Block: Well, the topic of vision care is actually a pretty global topic. The most basic would be the medical professionals which are the optometrists and the ophthalmologists who provide the assessment skills to identify number one, can the child see? If they can, what can they see? Do they have any eye health problems? Do they need any types of spectacle corrections? Do they have recommendations to refer the child to people who have specialties in other vision services?

The other vision services are more of the educational component. The vision itinerant teacher who works with kids in educational environments or the orthoptist who provides vision training for children in usually a medical-type setting, or the O&M (Orientation and Mobility Specialist) who helps kids who have visual impairments ambulate or get around in their environments. Hope I've covered most everybody. I don't want anybody to be left out.

There are some vision itinerants that specialize in the younger children, the zero to three group, and there's some who really work with the older kids. They should all have some experience at different levels of skills. They'll have different needs and the vision itinerants should be able to work with the different level of skills.

The difference between the optometrist and the ophthalmologist is an ophthalmologist is basically an M.D. or a D.O. who's really specialized with some additional training in the area of eye care and is the one who predominantly does the surgical intervention. Optometrists do the exams as well as the ophthalmologists. So both of them are capable of doing an exam. Both professions have people who specialize in pediatrics or are geared to assess the skills of children who may be non-verbal or unreliable. And anybody who has a child with special needs should make sure that before they make their appointment that the practitioner they're going to see is comfortable and has the special techniques available to them if they're going to assess a non-verbal or someone whose verbal skills really you don't want to rely on. Does that help a little bit?

Faye Eldar: Oh yes, I think that it does. Now could you explain something else to us? We hear about people having eye tests or vision tests, what's the difference between vision screening and vision testing?

Sandra Block: Well, there's a big difference and actually that's an excellent question cause oftentimes a parent will come in and will say, well the school did eye exams. In general, a vision screening just looks at a cursory level, a very superficial level of what the child can see and the state makes some decision as to what is considered a pass and a fail. It's not the medical professionals that have done that. And the child will pass a screening meaning that well, they have a better than average visual skill and there's nothing blatantly wrong that the screener can see, like there's no eye turn. The child seems to be using their eyes adequately. There doesn't seem to be any redness or any discharge. That's kind of a screening. That's all they do. They look at the child. They say I don't see anything obvious you know there's no no drippy drooly issues here where there might be some infection. The child seems to be functioning at a particular level of vision meaning, you know, we all know what 20/20 is. We've heard that term. In general, children that see 20/40, which is an okay level but not not one that we want our kids to see at, they're considered almost passive. That's the borderline for pass fail on children. But they it really does not go into any depth. It doesn't say that the eyes are healthy. It doesn't say whether there's any refractive error which is near sightedness or far sightedness. Solar stigmatism.

Faye Eldar: Dr. Block, what you're saying is that a child can pass a vision screening, but they might not be able to see well enough to see the blackboard at school, to see the print on the computer screen, or to be able to read effectively.

Sandra Block: Well, actually you've touched on a number of things, Faye. What is it they probably can see everything. But the quality of their vision is not what's tested. It's just looking at visual acuity. Can they resolve you know can they see the letters? Probably yes. Can they use their eyes efficiently? That's a question that can't be determined by a screening.

Faye Eldar: Okay and what is vision testing?

Sandra Block: Well, a full exam would look at how well can they see and they there really is an emphasis on using techniques that are appropriate for a child. Not all kids are very reliable with their alphabet. There are probably a dozen different ways of assessing visual acuity in children. Some of them are designed for non-verbal children and some of them are designed for matching skills and some are signing. So there's a lot of ways of getting more information from a child. Screenings won't go into that depth. And we want to know how well do they use their eyes? Can they move them efficiently from one position to another because the academics really require good eye movement skills. You know if you're asking a child to read or to focus on a computer screen, they have to be able to look at the target, hold their eyes there and maybe go to another target. For example, the keyboard or something else that they're using a paper on the desk.

We're looking to see if the eyes are postured in a straight-ahead position. We've all seen kids who have an eye turn in or out and children with special needs have a much higher prevalence of eye turns which is also referred to as strabismus esotropia or exotropia. Those are just some terms that people probably heard. Those are one of the things that are assessed.

We also look to see if there's any ambliopia or lazy eye, meaning there's a difference between two eyes. One sees much better than the other. An eye exam will also tell whether the child has any need for corrective eye ware, you know lenses for whether it's for far or for near or for all the time. There are some children who wear eye ware just for protection for a couple of reasons. Number one, if they have a lazy eye or ambliopia so in one eye you want to make sure the eyes are protected. If the child has any types of head banging or seizure disorder and you're worried about them damaging their eyes, there's special eye ware that's oftentimes used for those children.

In addition to those basic things, a good eye health evaluation is very important. Looking at the pupils to make sure they respond, to look at the outside of the eye to make sure it's healthy and to look at the inside of the eye. Each one of these things affects how well the child sees or uses their vision.

Faye Eldar: Now, are there any disabilities that are associated with higher risks of vision problems in children?

Sandra Block: Oh, absolutely. One of them would be Downs syndrome. Downs syndrome children have a high prevalence of eye turns when they're referred to as special needs. They have a high amount of ambliopia. They have something called Kareta conus where the front surface of their eyes is steeper than it would be in someone who has a normal cornea. Actually they have a list of 10 or 12 things that that make them at very high risk for vision problems and they really should be tested very early when they're babies and regularly over their life span. So there are a number of eye health problems that need to be watched.

Faye Eldar: And what about any other disabilities?

Sandra Block: It's not uncommon for children with CP to have motor problems. They also have a higher prevalence of eye turns. They also have eye movement disorders or accommodation or focusing disorders because we're talking about a neuro-muscular problem here and the eyes are actually controlled by six muscles that control eye movement as well as muscles that control their focusing. Generally in adults you start to see by about 40 people are having more trouble seeing up close because their focusing system isn't working. Oftentimes--and that's a normal aging process--oftentimes in children with cp, you may see that very early on that that focusing system is not working very well. So children with cp, I'm much more concerned about motor and neuro-muscular types of issues. Things you know if you take a child with cp and you put them on a computer screen, they may have a very difficult time if there's a lot of information that you're asking for them to resolve all at one time. It may need to be fine tuned a little bit.

Faye Eldar: Now what do you think are the most important things that parents of children with special needs need to know about vision care?

Sandra Block: Well, the first thing is they need to know about whoever they're going to see, whether it be an ophthalmologist who specializes in pediatrics or an optometrist who specializes in pediatrics, that a good eye exam would include something about the visual acuity, the eye movement skills, the posture of the eyes, the eye health and should include a dilated fundus exam on a regular basis.

Faye Eldar: And what is that?

Sandra Block: That's when you put the drops in the eyes that make the pupil much bigger so that the eye care practitioner can really take a good look at the back of the eye to make sure everything's healthy. Children who have been born premature are at risk very early on for some serious eye health problems and a dilated fundus exam is absolutely imperative for them to have. All children should have dilated exams at least by the age of six month three years and then periodically after that. The kids should have eye exams at least once a year from three on, but they don't necessarily need to be dilated every year.

Faye Eldar: You're talking about all children in general or specifically children with special needs?

Sandra Block: Actually all children because there are so many changes that take place between birth and school age that every child should really be seen annually once they hit the age of three, three or four years when they're starting to really use their vision to learn their environment.

Faye Eldar: Are there ways to test vision for children who cannot read an eye chart or who can't speak?

Sandra Block: There are many ways. There really are. One of the ways we use is something called the Lee symbols and this is one for kids who are non-verbal and have pointing or matching skills. It's made up of four symbols that most children are familiar with. They're an apple and a circle, square and a house. So there are things children are familiar with and you can get them use to the targets before you actually do the test. And really it's a matter of them pointing to a matching chart or picking up an object that's the same as the one they see.

There are also things that can be done for children who are totally non-verbal and not willing to or capable of matching. It's called preferential looking. Many years ago there were some studies done that show that babies really prefer to look at a stimulus or a pattern versus something that's not you know not a pattern. I'm sure everybody's seen a lot of the things that have come out, the black and white stimulation for vision for infants and young children. Well this is based on that those those studies that were done. And the preferential looking cards are based on on some of that information. What happens is that it's a card that's 55 centimeters in width and on one side of the card are black and white bars. They're repeating bars in a particular width and on the other side of the card is nothing. And what happens is the examiner sits on one side of the card and the child and puts the card up to the child and the child, if they can see the gradings, will go and look towards the gradings. If they can't see them, the card will look the same on both sides and they'll just look all around. They will not pick up fixation at all. It's been a very very successful way of assessing children who are basically non-verbal.

Faye Eldar: Now Pam, you told me that just this past week, you took one of your sons to the ophthalmologist. I would like to hear from you about that experience and also about how you found out about your sons' needs for eye care and how you helped them deal with it and help the eye doctor communicate and get along with your sons.

Pamela Caldwell: Okay. Well as Dr. Block, Sandy, said, because my children were premature, we did have a follow up almost immediately after they left the hospital. Not, however, because of the common premature issue, but because someone in the nursery diagnosed them as having glaucoma and they sent me home saying if you don't use these drops, your boys will go blind. Take them to somebody else. Take them to a specialist. Well the minute we took them to a specialist the specialist said of course they tested high for glaucoma because it's a pressure in the eye and they were screaming. So you can't test them when they are screaming because that will throw it off. So that was my first experience with people who aren't familiar with even regular children much less children with special needs. So neither of them had glaucoma and we started seeing...we did go start seeing eye care specialists regularly because my husband and I are both very near sighted and because they were at risk for issues because of their prematurity.

Joey was diagnosed as needing glasses when he was about, I think four. But at that point, the ophthalmologist said he's not going to wear them. He's not that bad. We don't need to worry about it yet. A year later she said oh we might want to think about getting glasses now. At that point he was about minus three which is pretty darned near sighted. She was right though. He wouldn't wear the glasses. So for two or three years he just didn't wear them and he couldn't see anything. So besides being autistic, physically impaired, and fairly low on the verbal scale, he couldn't see. He'd have to get very close to people. But we had no idea how to get him to wear his glasses.

Sandra Block: There's unfortunately no magic.

Pamela Caldwell: Well he had a wonderful aid who figured something out. A couple years ago, she decided that he really had to be able to see and she was very patient. She put his glasses on when he got off the bus from school, at school, and then he was walking. Well Joey is physically handicapped so he needed his hands to either be on his walker or hold her to walk so he couldn't pull them off plus then he got to see more things as he was going down the hall so she did that every day, gradually increasing the time and eventually he just got use to them. He's also so sensory involved and he didn't like anything on his head. That was a big issue. And I'm sure that's a problem for a lot of people, but because she got him use to it gradually, eventually, he wears them all the time now. In fact, he generally wants them on. Lately he's been taking them off and playing with them but he still wants he'll ask for his glasses. So that was a big breakthrough.

Sandra Block: That sounds wonderful. The behavior modification that they did is usually the way that most people say they get the most success with a child who initially doesn't want them. Parents will periodically run into plateaus where you know the child's been wearing them for a while then all of a sudden starts to feel uncomfortable and take them off or throw them across the room you know it depends on the ...

Pamela Caldwell: We went through a lot of glasses!

Sandra Block: Oftentimes, if a child starts to to show some discomfort with the glasses by throwing them off, that might be a cue that something's changed. Either the frame doesn't fit properly, the prescription needs to be modified or something else is changing in the child. You know it's a good sign to a parent to to say maybe it's time for another eye exam. Other things that are done with kids who are having difficulties keeping their glasses on is to go to a support-type frame because it's a little harder to get off, but they're not pretty, unfortunately. Or using the Crokes which is a strap behind the head.

Somebody once told me that in addition to the strap behind the head, they had a child who pulled their glasses down. So what they used is ribbons tied from one arm one arm of the frame to the other and so that if they pulled them down it wouldn't go anywhere. It went over the head.

Faye Eldar: Pam and I were talking about that earlier when we were getting ready for the show that for our children and for many other people we know that the families have made decisions multiple times to change eye doctors for their children with special needs and you know it had a lot to do with the bedside manner and also how the professional relates to the child. And Pam, can you tell us a little bit more about that?

Pamela Caldwell: Sure. I mean I don't think that any professional has to be your friend and they don't have to be wonderful people with children. But they have to be able to deal with our children and any and the adults with them on a normal level and we put eye care people a few times. Primarily, we see ophthalmologists.

I went to one ophthalmologist basically referred to me as an expert in pediatric care and that was fine. And then another Mom suggested another doctor because this doctor was a neuro-ophthalmologist and since my children are so impaired, she thought two specialties would be helpful. And I went to that person for awhile and I finally realized after three visits that were just bothering me immensely that it was time to switch. And I was asking around. I asked my pediatrician and two pediatricians gave me a referral of a local doctor and one of them said my kids should go to see him. So I thought I would give it a try and it's been wonderful.

And he says he specializes in everyone. I said what makes you so good with these kids because even the first time we went there his staff was very good. They told me, well normally the tech would do a kind of preliminary exam on the kids and she said you know what? I'm not going to do that now. I can only do it after he sees them, but I don't want to upset him, upset my son, so we'll just put that off for now. I thought wow, that's just common sense and no one ever does that. They always think we've got to do this now before the doctor comes in and so we'll do it. And then the kid's screaming and we don't get anything accomplished. The doctor is local which is a lot better than driving to one of the main hospitals. But he's with a big hospital and I've just been very happy. I found that with a lot of specialties, it just it depends on on the doctor more so than the establishment.

Sandra Block: I agree with you from from both an appearance perspective as well as the perspective of a professional. You have to be happy with the person that you're going to. You have to be comfortable that they communicate with the patient as well as the parents.

Faye Eldar: You know while we are talking about families making decisions about different eye professionals for their children, let's talk a little bit about the role of health insurance and how that might have an impact on which eye care professionals you get to see or if you can change them or what's appropriate for your child.

Sandra Block: Well I'm not sure how much I'm going to be able to respond as an educator in a clinical environment. We see many kids who've come under the Medicaid or the Kid Care programs, both of which cover eye exams from us because we've already we have a third party person who deals with that. But that is an issue. You need to find someone who is under your plan. Pam, you're probably much more in line with answers.

Pamela Caldwell: Yes it's a big issue for any specialty is finding a doctor that you like in your plan. And that's why I say you don't always have to be to love someone you go see. Sometimes you'll settle. But like, as all three of us said, communication is very important, even if it's, even if they don't have the greatest manners. If I understand what they're saying, that's good. However, I'll go for the good manner too. It's always an issue because we have a great insurance plan. In fact, I'm a PPO so I could go elsewhere and just pay an additional small amount. It so happens the person I like is in our plan. But I've also researched. I usually you know I can go through the list of doctors and then call people and say who do you have, who do you have on this list? It takes a little more research but I think it's doable, especially with a field that has as many people in it as ophthalmology and optometry. It's harder sometimes with something like an orthopedist where there are fewer doctors.

Faye Eldar: And does it ever happen in insurance plans that people need to see an ophthalmologist but the plan only lets them see an optometrist or vice-versa?

Sandra Block: It's usually the other way around. There are more plans probably cover ophthalmology.

Faye Eldar: Well, I know I, not for my daughter but for myself and my health plan, I have an eye disease, but my health plan only allowed me to see an optometrist and when I went to the optometrist they said why did you why were you sent here? You're suppose to see an ophthalmologist. And it took awhile to get that sorted out.

Sandra Block: You had to get a referral however though from your primary care person?

Faye Eldar: Yes. Which is not really the person who necessarily would refer you to the ophthalmologist. It would have been the optometrist. Well the optometrist called the primary care doctor and said that this patient needs to see an ophthalmologist for her eye disease. But some time was lost in in getting this figured out and do you find int your experience, does health insurance usually pay for childrens glasses?

Sandra Block: To be honest, I can't answer that accurately because I don't deal with it at all.

Okay. I'm going to say generally no. But some there are a few plans that do but generally no because that's why it's such an issue for people when the glasses get broken is the insurance.

Faye Eldar: My experience in dealing with the Title 21 program which is called Kid Care in Illinois with Title 19 which is Medicaid and Title 5 which in Illinois is called the Division of Specialized Care for Children that glasses for children with diagnosed eye conditions are covered and Medicaid glasses are covered for children.

Sandra Block: They cover one pair per year. And if you need a second pair, then you need to write for pre-approval which it's not impossible, but the time it takes to do that is often unfair to children.

Faye Eldar: Then the children go without glasses while the paperwork is being done and we all know children break their glasses.

Sandra Block: Oh constantly. I oftentimes will recommend to my parents that are purchasing them outright is that they make sure there is a guarantee on whatever frames they have and generally a year is a good time for the children in Medicare and Kid Care or Medicaid or Kid Care.

There are ways of getting some of the foundation for programs that churches whatever Lions clubs to help kids out sometimes if there is no other way. If you have a child who is very near sighted and they break their glasses, it's not fair for the child to go without a correction. So oftentimes we'll make recommendations that the service organizations be contacted or other resources that we've heard about along the way. Those kinds of programs really do make a difference.

Faye Eldar: Well it's wonderful that you do that and as parents, we know there's an unwritten law that childrens' equipment only breaks on holidays, weekends, and vacations when the providers are closed and when you have a child that won't eat if they don't have their glasses, that's a really big problem.

Sandra Block: Oh yes.

Faye Eldar: If they're in school, they could suffer really greatly. And I have seen a lot of the Discount Opticians that they have a childrens plan that you can get coverage for replacement of a glasses break.

Sandra Block: There are many places that will offer those kinds of things. Everybody's very much aware that kids go through many glasses and you don't have to be a special needs kid to do that.

Pamela Caldwell: Sometimes they don't break them as often. And actually I want to point out, we actually buy our glasses from the doctor's office and they're cheaper there than elsewhere because he said I don't need to make a profit on my glasses. I charge you for my services. So while I would assume that buying them from a doctor's office would be more expensive, it's not necessarily the case.

Faye Eldar: Oh that's interesting. I didn't know that.

How would you suggest that parents get started, because you know if parents are not coming to the eye institute where you have a support staff and they're going to a doctor's office where they usually don't have an office coordinator or a social worker there. So how would you suggest parents get you know start out getting this kind of information?

Sandra Block: To be honest, I think that the contacts in the school system are oftentimes aware of a lot of things. You know the vision teachers or the special ed teacher are oftentimes aware of people who are willing to help kids within the school system. A lot of them are very local. A local church, a local Lions club a local Kiwanis, you know depending on the area. Somebody in the school is generally the knowledgeable one that will help find those things.

Pamela Caldwell: Well that's true if they go to a school that has a lot of special needs kids but it's not necessarily the case with a lot of inclusion. Our social workers were very knowledgeable in finding resources. So I would actually try them first. If not, my suggestion is to go to the phone book and look up the service organizations in the area or the church. Churches are oftentimes very helpful.

Faye Eldar: One thing I would like to bring up and I think, Pam, you'll probably agree with this. I've found as a parent my best resource is usually information from other parents.

There are two large national organizations for families of children with visual impairments. One is the National Association of Parents with Children with Visual Impairment. It's called NAPVI. The other one is the National Foundation of the Blind Parents of Blind Children Division. They both have national headquarters and they have groups in every state. And they publish newsletters... for our listeners, we have a resource section on our website and we will be posting these resources and many other resources related to childrens vision care needs and you'll be able to visit that and get the resources and phone numbers, the e-mail addresses, the web sites and everything else so you can contact them as well and find out what's available in your state.

Sandra Block: There's another resource. Prevent Blindness America has a program with vision service plans where they provide an eye exam and a pair of glasses for children in need as well as the Illinois or the American Optometric Association has a Vision U.S.A. plan where one one day a year children or even adults who qualify are provided an eye exam at no charge through an optometrist's office. So those are also some options.

Faye Eldar: Okay. And can we talk now about what the families need to know about services for children who have vision impairments. First of all, when they are in early intervention meaning up to three years old, and then later on when they're in the school system from ages three to 21.

Sandra Block: Well in order for a child to qualify for any services, they have to have a full eye exam and based on that eye exam, have been identified as having some deficit. In general, children who get vision services early on have to have some specific identified at risk or or diagnosed vision problem. There are vision itinerants who specialize in early intervention and they'll have done their assessment identified from a functional vision evaluation what the child's capabilities and disabilities are and guide the parent through doing some of the therapy in that age group.

Faye Eldar: And if the child is under three years old, do they need to get services from a teacher who has special training for children with vision impairments or can anybody who specializes in children up to three years old serve this child affectively?

Sandra Block: Well I think there is some cross training going on right now. Someone with someone who is a vision itinerant with experience in early intervention would have been the primary person I would have suggested. But someone who has a vision background is primary is really what you want for the zero to three group with vision problems. And the reason is they have a good understanding of what the visual system is and the advantage of the early intervention background along with the vision itinerant skills is they know what level the child is capable of responding at. That's a that's a very special age group.

Faye Eldar: Do other professionals that children may get services from like physical therapy, occupational therapy and therapy, do they also get information about working with children who have vision problems in their training?

Sandra Block: I would hope so but you know I think it's on an individual basis. I don't know that their programs, occupational therapy I know emphasizes vision because they do a lot of work utilizing visual skills and integrating them with other skills. But physical therapy I think that the vision component of their education is probably somewhat limited. As a matter of fact, oftentimes, they may be the ones recommending that they include vision when they are doing some of the work with the babies. I think a lot has to do with the individual.

With respect to a child who is three or older, then you're starting to get into services that are usually school based. Vision itinerants are usually the ones who acts either as a consultant to the classroom teacher and gives them some guidance depending on the child's level of function, or they actually are providing direct services for the child on a regular basis. A lot depends on what the child's needs are. The nice thing is they are always a resource for the classroom teacher. And that's what's so important. When a child is identified as having a significant visual impairment, there are lots of ways of dealing with it, Some of them are as simple as spastical correction you know glasses. There are other things that children can use to help improve their vision. One of them would be a computer program that allows large print. Sometimes large print books are used. Sometimes children with vision problems are using books on tapes. There are also various aids that a child can use to magnify. If a child has a loss of field of vision, you know part of their vision is missing. They can see, but pieces of it are missing when they are looking at something. There are ways of teaching them to use those those types of aids to augment or improve what vision they have. And that's where the vision itinerant comes in.

If a child needs a more sophisticated exam, there is something called a low vision exam or some people refer to it as vision rehab. Those are specialists who try to find out whether their child could use telescopes or microscopes or other special aids to improve the quality of their vision. That's a specialist. That's not a basic ophthalmologist. It's not a basic optometrist. It's a usually an optometrist who specializes in treating children with low vision.

Other resources for kids are orientation and mobility. Children who have limited vision by poor quality of vision or their visual field meaning that they have a very limited span of their vision. They don't either see from the sides or you know there are some children whose bottom half of their field is missing. They need orientation and mobility specialists. And these are people oftentimes who go to the schools or to various places where the child would be at on a regular basis to get them to be able to move around their environment successfully with you know identifying hazards and teaching them how to deal with them.

Oh my goodness. I think I've covered most of the specialists.

Faye Eldar: Pam, what advice do you have for families so they would be able to access these types of vision services for their children either in early intervention or in the school setting?

Pamela Caldwell: Well, to request an evaluation because oftentimes, in the school setting and in early intervention, if we don't know our child needs these services, we would say oh I don't I don't need that eval. So always request the evals that allow you to get services, even if you don't think you need it and check it out early.

I also wanted to get back to and maybe this isn't the right time, to other ideas on how to get kids to wear glasses, because having them wear them while their hands are busy is only one option. And I know that's an issue for a lot of us to get the kids to wear the glasses. And one thing that's important is have them wear them while it's motivating.

One time when one classroom was trying to get Joey to wear his glasses, they insisted he wear them while doing desk work. Well that was fine. He didn't need them for desk work. He's near sighted. He can see his desk work just fine so he wasn't cooperative and they couldn't figure out why. Well if they had him wear them for a movie, he needed it to see the movie. Then that would have been much more effective and then he would have seen the benefit. Now when they'd have him do things he doesn't like to do where he has to wear other orthotic devices to computer time is very motivating for him so they turn off the computer unless he wears his wrist splint. That's motivating. So I think finding a motivating activity and try to have them wear their glasses then instead of just picking a random time.

Faye Eldar: Well that's really important because children can have lots of evaluations and lot of services lined up, but if they don't have their glasses on, they're not going to be able to participate fully and benefit and oh I hear about this from many many parents.

Pamela Caldwell: It's so frustrating when you know your child would like to be able to see but he can't make a connection between wearing glasses and getting those benefits.

Sandra Block: One thing that parents should be very aware of is that no medical professional can talk to anybody unless the parent provides explicit consent in writing. And I think it's a real important issue to protect the children. but I am always happy to share information with educators if the parent says they'd like me to talk to the.

I think that's really, you know, some communication so everybody's on the same wavexlength is very important. Because some of our kids have enough problems that can't be corrected without not correcting and one that can.

Sandra Block: Well, I agree with knowing terminology being very important. When we first when to a doctor who was going to evaluate the boys, she was giving us all the medical jargon and I said you know you really need to translate this. I don't understand it. She said you know what? You're going to be in the system for a long time. You've got to learn to understand it. I'll translate it for you but I'm not changing the terminology because you need to learn it. And that was very good advice.

Faye Eldar: I've also found as a parent whose child is a young adult and I'm teaching her to assume more responsibility, she always asks like what's the name of this machine that you're looking in my eye with? What's the name of the medicine? I explained to her I think when she was 12, we had to have a talk about blind people couldn't drive. You have to be in tune with knowing your child's abilities and your child's understanding. Have them be a participant in what is going on in a way that's appropriate and have the eye professionals know that your child is not just there to be held down, that there should be some cooperation in understanding and learning the language. It is a new language just like you know there's a new language for special education and for health care. And these are not things that we as parents have learned while we were in school. We learned them on the job.

Sandra Block: And that is very true and I think that goes you know that's something that I as a professional I try to make sure that I use the right terms and that I explain them and before that patient and that parent leave, there is you know that that communication is open. I'll be honest. The parent is important but not nearly as important as the patient.

Faye Eldar:. We've been talking a lot about some equipment and assistive technology for children with visual impairments. Is that something that is usually covered by the child's health insurance?

Sandra Block: In general it is not. Those kinds of resources usually you have to go through some place else for coverage. If you can't afford them out of pocket, oftentimes they are not available through your insurance. School systems do have some things available to be used in the classroom. You know there are things that can be used. But telescopes and hand-held magnification devices typoscopes which are simple things to isolate a line at one point are not available usually through your insurance coverage. Now not to say that they shouldn't be because oftentimes that's what augments the child's visual capability.

Pamela Caldwell: And I'll just pop in here with if it's needed for school and it's written on the i.e.p, the school would have to provide it. And it doesn't necessarily mean they could only use it at school. They might have to take it home to do homework.

Sandra Block: It's almost as if the parents do need to be advocates and know what rights they have as parents and what the child is entitled to.

Faye Eldar: And for our listeners to know, we will be putting a lot of this information and links to organizations dealing with visual impairments on our resource list.

In my experience as a parent, I have found that there are many charitable organizations who help people who are blind and who have low vision. It seems sometimes like a greater percentage than for other types of disabilities. And we will be having resources and links on our website for our listeners. I think the place is to start with the eye care professional with your optometrist and ophthalmologist and with the child's teacher and therapist that work with them and start there and say well you know if you don't know of a resource, can you help me find one? And most of the time that works.

Sandra Block: There's a lot of people out there who are willing to help and sometimes it's just asking the right person. There are oftentimes people who know things and unless they're asked may not share it. So parents should talk to parents and educators and whoever else they are dealing with because the resources that are out there. It's just a matter of locating them.

Faye Eldar: Well it's almost time for us to finish so I would like to know from each of you some other important information, advice for families or resources for families of children with visual problems that you think everyone should know about. Pam, could you share with us some important advice for families?

Pamla Caldwell: Well I'm going to echo what Sandy says is to keep trying both in terms of finding an eye care specialist that you're comfortable with and then finding resources that will help your children because eventually I don't know if what we're always looking for is out there, but something's out there that will help. So just keep trying and get the evals on a regular basis.

Sandra Block: Pam, I agree with you. In addition, I think there are a lot of resources on the Internet and spending a little time on there might also answer a lot of questions. I think the idea of getting information about your child's vision problems is really important. Having a good understanding knowing what the prognosis is, what could help them and what won't help them, talking with other parents in chat rooms about children with similar problems.I think those things are all very helpful for parents cause if you have a child with special needs, there are lots of different issues to address. And vision is only one of them.

Faye Eldar: Well I want to thank you both very much for sharing your expertise and your wisdom with us. We've learned a lot today and I'm very grateful that you were willing to participate in our show.

This concludes today's webcast in the KMCO series on managed care and children with special health care needs. Thank you for logging on to our webcast production.

We're very interested in your comments and questions regarding our webcast and we invite you to contact us. You can call us at area code 312-996-2233 or send us a fax at 312-413-0367 or send us an e-mail. You can reach me at feldar@uic.edu.

We hope you've enjoyed the broadcast and you'll join us for our upcoming broadcasts. They're scheduled for the fourth Wednesday of each month at 1:30 p.m., central standard time. Once we've aired a webcast for the first time, it will be archived on our QCMC2 website and you can access it at any time.

Our internet address is http://www.uic.edu/sph/cade/qcmc2. It features the archives webcasts, extensive lists of resources related to children with special health care needs and managed care, links to opportunities for on-line training and courses, information on our project staff and activities, a featured website of the month and much more.

We have a number of webcasts that are coming up. In addition to our show for sight, managed care and your child's vision, our current show, we'll be having immunization update following that and we have quite a few shows that have been archived. They include the basics of managed care, how to select a health plan for your family and child with special health care needs, understanding, accessing and appealing your health care benefits, health care and the law, beyond insurance other resources for accessing care, using the internet for health care and insurance information, advocacy for your child with special health care needs, and dentistry managed care and your special needs child.

We have lots of resources--local, state and national sources of information and assistance.

Our show is a product of the Quality Community Managed Care: Phase Two project, which is funded by the Maternal and Child Health Bureau (MCHB) of the Health Resources and Services Administration (HRSA).

Thank you very much for joining us.

End of interview.

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