Incident Investigation Incidents and near misses are investigated to identify causes and means of prevention. Incidents are indicators of problems. The health and safety program is designed to prevent incidents from occurring. When they do occur and employer needs to identify the conditions that brought about the incident. The goal is to improve the program so that incidents do not happen in the future. Incidents are costly for employers and employees both directly and indirectly: Employer costs can include increased workers compensation; replacing the worker if they are not there, training new or replacement employees, accommodations for disabled worker. Costs for workers can include pain and suffering of injury and illness, loss of income, possible disability and health care costs. Recommendations Employees involved in incidents can provide important information about circumstances and environmental conditions that contributed to an incident. Health and safety programs are important tools for incident investigations on all of the factors that can contribute to incidents including training, health and safety committee activities and reports of similar incidents. Incorporate information from this incident into the health and safety program Outcomes of incident investigations should be communicated both to the employee and supervisor directly effected by the incident as well as others who might be effected by similar incidents Self Study Read the case study and the list of steps in an incident investigation. Generate a list of question you would like to ask regarding the incident. Put the steps in the correct order. Please note some steps may not be relevant to this case. You should only order the steps that are necessary to this investigation.